Configuration Analyst

The Configuration Analyst is a member of the Health Care Operations Organization. This is an exciting role that offers an opportunity to blend your systems analysis, critical thinking, and analytical skills. The Configuration Analyst is responsible for providing support for client advised projects to ensure that the systems are functioning according to the detailed business requirements.
The Expertise and Skills
Education

• BS or BA Required

Experience:

• 3 - 5 years of experience in Health & Welfare Domain is preferred.
• Ability to evaluate client requirements against HOBS and FHB platform functionality and provide configuration design solutions as required
• In depth knowledge of configuration solutions to support the implementation lifecycle conversion and testing phases
• Analytical skills
• Possess a competence in application/technology experience such as PLSQL, SQL, MS Access. Should be able to understand, write and process complex SQL queries
• Good interpersonal and analytical skills
• Ability to assess gaps between offering and client needs to recommend solutions
• Highly organized and self-motivated
• Flexible, multitasking and work with various members of the team on multiple projects or initiatives
• Ability to work in a dynamic fast paced environment
• Understanding of the software development project life cycle process
• Experience with related desktop software tools (MS Office, JIRA)

• Define and analyze client requirement changes for Annual Enrollment and Ongoing Projects
• Perform data analysis and reporting for effective client decisions
• Identify problems with business requirements and recommend modifications to the functional solution which may impact the system design
• Build test scenarios for Unit and Regression Testing.
• Perform root cause analysis when issues arise before and after code migrations

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at 

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit

Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.