Yoh Services LLC
Marketing Coordinator
Yoh Services LLC, Wilmington, Delaware, us, 19894
Marketing Coordinator
needed for a contract opportunity with Yoh’s client located in Wilmington DE.
Job Details:Type:
Contract 6+ months (Initial contract)Location:
Wilmington, Delaware 19803Pay Rate:
$25 per hour.Schedule:
Hybrid
Position OverviewSeeking a highly organized, detail-oriented, and self-directed Sales and Marketing Support Specialist to join our team. This role is focused on providing support to the sales and marketing teams, ensuring smooth operations and driving sales growth.
ResponsibilitiesRespond to customer inquiries via multiple inputs.Engage with Sales Team on approvals for Pricing, Credit & Rebills, Returns and cancellation requests.Enter Customer Master Changes in MDG as prescribed by the owning CSR.Maintain Customer Profile updates in SharePoint as directed by the CSR.Review daily Reports to proactively address issues: Open Orders Report, SAP Blocked Report etc.Support the CSR Team and provide Audit Support.
Support inside and outside sales | Administrative support including:Excel – Report Creation as instructed.SAP - Strong SAP R3 / P23 system experience: Quote Creation, Open Order Reports, Credit Hold Reports and other duties as required by the Department Manager.Intermediate / High Level Microsoft Office and software proficiency: Outlook, Word, Excel, Power Point, and SharePoint.SalesForce – Case management: updating cases, adding notes, sample entry, and case closure. SFDC Engagement review for disposition with CSR.Respond to customer inquiries via phone, email, or live chat in a timely and professional manner.Assist with daily Marketing department tasks as needed.Resolve customer complaints and provide appropriate solutions.Keep accurate records of customer interactions and transactions.Follow up on customer inquiries and ensure customer satisfaction.Keep up to date on product knowledge to provide accurate information to customers.Collaborate with other team members to improve the overall customer experience.
QualificationsMinimum of 2 years of Sales Department Support work.Demonstrate flexibility/adaptability in a fast-paced Team.Quick learner – especially when it comes to IT Related Systems.Previous customer service experience is preferred.Excellent communication skills, both written and verbal.Strong problem-solving skills and attention to detail.The ideal candidate is a service-oriented team player who can manage multiple priorities and deadlines and has excellent problem-solving skills.
EducationHigh school diploma or equivalent; a college degree is preferred.
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit
https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.#J-18808-Ljbffr
needed for a contract opportunity with Yoh’s client located in Wilmington DE.
Job Details:Type:
Contract 6+ months (Initial contract)Location:
Wilmington, Delaware 19803Pay Rate:
$25 per hour.Schedule:
Hybrid
Position OverviewSeeking a highly organized, detail-oriented, and self-directed Sales and Marketing Support Specialist to join our team. This role is focused on providing support to the sales and marketing teams, ensuring smooth operations and driving sales growth.
ResponsibilitiesRespond to customer inquiries via multiple inputs.Engage with Sales Team on approvals for Pricing, Credit & Rebills, Returns and cancellation requests.Enter Customer Master Changes in MDG as prescribed by the owning CSR.Maintain Customer Profile updates in SharePoint as directed by the CSR.Review daily Reports to proactively address issues: Open Orders Report, SAP Blocked Report etc.Support the CSR Team and provide Audit Support.
Support inside and outside sales | Administrative support including:Excel – Report Creation as instructed.SAP - Strong SAP R3 / P23 system experience: Quote Creation, Open Order Reports, Credit Hold Reports and other duties as required by the Department Manager.Intermediate / High Level Microsoft Office and software proficiency: Outlook, Word, Excel, Power Point, and SharePoint.SalesForce – Case management: updating cases, adding notes, sample entry, and case closure. SFDC Engagement review for disposition with CSR.Respond to customer inquiries via phone, email, or live chat in a timely and professional manner.Assist with daily Marketing department tasks as needed.Resolve customer complaints and provide appropriate solutions.Keep accurate records of customer interactions and transactions.Follow up on customer inquiries and ensure customer satisfaction.Keep up to date on product knowledge to provide accurate information to customers.Collaborate with other team members to improve the overall customer experience.
QualificationsMinimum of 2 years of Sales Department Support work.Demonstrate flexibility/adaptability in a fast-paced Team.Quick learner – especially when it comes to IT Related Systems.Previous customer service experience is preferred.Excellent communication skills, both written and verbal.Strong problem-solving skills and attention to detail.The ideal candidate is a service-oriented team player who can manage multiple priorities and deadlines and has excellent problem-solving skills.
EducationHigh school diploma or equivalent; a college degree is preferred.
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit
https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.#J-18808-Ljbffr