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The Cigna Group

Account Supervisor – D2C Communications - Marketing Agency - Hybrid

The Cigna Group, Bloomfield, Connecticut, us, 06002


Cigna’s internal agency is the premier source for profound marketing insights, world-class strategy, brilliant concepts, renowned design, and content that inspires action and delivers results.

OBJECTIVE of ACCOUNT SUPERVISOR

Establish trust, manage and meet expectations, and add strategic value to become an indispensable partner to clients and agency staff. Flawless implementation of our creative approach and our output through fundamentals of client service. Trusted to solve business problems and needs with partners across Cigna Corporation with creative solutions that are measurable, on strategy, on time and on budget.

Responsibilities :

Exercise effective communication skills to manage business partners/clients and teams, develop compelling presentations and sell work

Drive flawless execution of marketing plans and campaigns with partners across Cigna Corporation

Act as a marketing and key category and segment expert about business/segment and brand performance and keep agency team informed, focused and motivated about business

Develop and deliver effective, inspiring internal briefs to cross-disciplinary marketing teams, ensuring plans are tied to business objectives and leverage the brand promise

Continually work to understand the competitive landscape to ensure campaigns are relevant and differentiated in the marketplace

Partner with consumer insights team to gain consumer knowledge; monitor and report on market trends related to healthcare industries

Align with PR, communications and other marketing centers of excellence to develop strategies and initiatives that drive brand health

Champion stellar creative work throughout the business/segment approval process

Forge strong client relationships with Creative, Production, Project Management and other agency departments and partner companies.

Develop and recommend ways to streamline communications; at the client level and internally within our team

Evaluate the input and ideas relative to strategy and business/segment preference

Facilitate business/segment presentations and internal briefings

Perform all budget estimates and manage actual vs. proposed budget; compile billing and income forecasts and reports

Continuously monitor business and promote new opportunities

Proactively troubleshoot and adjust plans as needed

Define metrics to help ensure marketing campaigns align to business objectives

Monitor, analyze and report impact of campaigns/initiatives

Commit to and exemplify our agency values (Intrinsically Motivated + Resourceful, Amazing + Awesome, Inspired + Enlightened, Passionate + Curious, Smart + Constructively Dissatisfied, Disciplined + Resilient)

IDEAL CANDIDATES WILL OFFER

Bachelor’s degree or equivalent experience

8+ years total experience

Organized and skilled in project management. Must balance high-priority, long-term projects with short-term, immediate deadlines

Proven ability to generate ideas that effectively leverage limited marketing funds

Excellent communication and presentation skills

Adept or expert in a variety of our core agency capabilities and marketing in general

Driven, compassionate and curious — An excellent communicator with a positive attitude and stellar listening, analytical, and problem-solving skills

Strong interpersonal skills

Fast, creative thinker/problem solver

Team player

Ability to work in fast-paced, highly-matrixed environment

Highly motivated

Attention to detail

Ability to work from a Cigna office 50% of the time, as requested by the business

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

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