Strategic Marketing
Associate Brand Manager
Strategic Marketing, La Habra, California, us, 90633
At our company, the Associate Brand Manager will play a vital role in being the primary liaison with our customers. We take pride in the relationships we build and gaining their loyalty for long-term service. Our team works within the telecommunications industry to increase customer base and sales revenue for our top-tier clients. The Associate Brand Manager will support our team by working with customers daily to ensure customer satisfaction, adhering to best customer service practices, and addressing customers' service needs.
This Associate Brand Manager role is best suited for someone who is passionate, empathetic, driven, and loves solving complex problems. We are looking for someone who is outgoing, detail-oriented, works efficiently under pressure, and has an incredible knack for remaining calm and positive in all situations.
More specifically, the Associate Brand Manager will:Provide excellent customer service to every customer by informing and educating them about the brands and product details.Be the first point of contact for customers to help solve product or service questions, new inquiries, and customer complaints.Support our sales team by assisting in the sales cycle and presenting products that best suit customer needs.Identify new market trends and inefficiencies to enhance customer service support in the market and improve the customer experience.Work with a diverse team of individuals in a team environment and attend weekly meetings to enhance customer service skills.
Associate Brand Manager Qualifications:Previous experience in customer service, sales, or other related fields.Proven experience in building rapport and relationships with customers.Ability to prioritize assignments and multitask efficiently.Positive and professional demeanor.Must be comfortable with in-person sales.Must be comfortable working face-to-face with customers.Excellent written and verbal communication skills.
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This Associate Brand Manager role is best suited for someone who is passionate, empathetic, driven, and loves solving complex problems. We are looking for someone who is outgoing, detail-oriented, works efficiently under pressure, and has an incredible knack for remaining calm and positive in all situations.
More specifically, the Associate Brand Manager will:Provide excellent customer service to every customer by informing and educating them about the brands and product details.Be the first point of contact for customers to help solve product or service questions, new inquiries, and customer complaints.Support our sales team by assisting in the sales cycle and presenting products that best suit customer needs.Identify new market trends and inefficiencies to enhance customer service support in the market and improve the customer experience.Work with a diverse team of individuals in a team environment and attend weekly meetings to enhance customer service skills.
Associate Brand Manager Qualifications:Previous experience in customer service, sales, or other related fields.Proven experience in building rapport and relationships with customers.Ability to prioritize assignments and multitask efficiently.Positive and professional demeanor.Must be comfortable with in-person sales.Must be comfortable working face-to-face with customers.Excellent written and verbal communication skills.
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