WM
Senior Director, External Communications
WM, Houston, Texas, United States, 77246
WM Senior Director, External Communications
Location: Houston, TexasAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism, and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial, and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities, and waste-based energy production projects.The Senior Director, External Corporate Communications, leads the development and amplification of the WM narrative, working alongside the VP, Corporate Communications. This position will develop innovative, insightful, and effective external communications that advance the understanding of WM’s core business and Sustainability growth strategy among key stakeholders while also protecting the company reputation through crisis communications and issues management.You'll Make an Impact By:Developing and promoting a unified corporate narrative and continuing to grow the company's brand and reputation by crafting authentic and tailored content to drive consistency in messaging.Identifying the right avenues to deploy the WM narrative and deploying the narrative through an integrated earned, owned, and paid approach. Develop strategies and plans to ensure proactive agenda setting aligned with the business priorities.Serving as senior-level representative for WM by overseeing media efforts during crisis situations; addressing reporter requests and inquiries for top-tier, national, and local publications; facilitating executive briefings.Applying creative ways to tell stories and determine the best way to reach and engage with target audiences; continuously challenging and improving the effectiveness of communications efforts, as well as monitoring and analyzing communication activities to inform future decision-making.Leading communications processes within WM including assessing opportunities for storytelling and announcements, and managing response planning for issues.Managing an agency partner in the development and execution of brand platform and corporate PR programs.Supporting senior business leaders to prepare for media interviews and speaking engagements. Guiding the development of presentations, social media content, video, and digital assets to support these efforts.Operating in a highly complex, rapidly changing environment, translating business concerns into practical solutions. Establishing trust and credibility and motivating colleagues across the organization.Supporting communications teams and initiatives across the WM Areas; engaging with and influencing a network of communicators through indirect reporting relationships.Overseeing all corporate social media channels and content.Acting as a subject matter expert and ambassador to Investor Relations, Government Affairs, and other key functional groups at WM.You'll Sweep Us Off Our Feet If:You have executive presence and experience counseling senior business leaders.You have a strong management capability to lead media relations, crisis communications, thought leadership, and reputation building.You have experience working across teams with cross-cultural understanding.You have exceptional collaboration skills with the ability to partner effectively across business teams; proven ability to influence without direct reporting lines.You have excellent writing and content creation skills; ability to quickly produce clear, compelling, and motivating communications.You have proven strategic planning and project management capabilities.You are a problem solver, critical thinker, natural storyteller, and curious.Preferred Qualifications:12+ years of Communications or reputation management experience working with Fortune 500 companies.Bachelor's degree in Communications, Journalism, Business, or related field.7 years of supervisory experience.At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance, and Short Term Disability, as well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.If this sounds like the opportunity that you have been looking for, please click "Apply".Equal Opportunity Employer: Minority/Female/Disability/Veteran
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Location: Houston, TexasAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism, and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial, and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities, and waste-based energy production projects.The Senior Director, External Corporate Communications, leads the development and amplification of the WM narrative, working alongside the VP, Corporate Communications. This position will develop innovative, insightful, and effective external communications that advance the understanding of WM’s core business and Sustainability growth strategy among key stakeholders while also protecting the company reputation through crisis communications and issues management.You'll Make an Impact By:Developing and promoting a unified corporate narrative and continuing to grow the company's brand and reputation by crafting authentic and tailored content to drive consistency in messaging.Identifying the right avenues to deploy the WM narrative and deploying the narrative through an integrated earned, owned, and paid approach. Develop strategies and plans to ensure proactive agenda setting aligned with the business priorities.Serving as senior-level representative for WM by overseeing media efforts during crisis situations; addressing reporter requests and inquiries for top-tier, national, and local publications; facilitating executive briefings.Applying creative ways to tell stories and determine the best way to reach and engage with target audiences; continuously challenging and improving the effectiveness of communications efforts, as well as monitoring and analyzing communication activities to inform future decision-making.Leading communications processes within WM including assessing opportunities for storytelling and announcements, and managing response planning for issues.Managing an agency partner in the development and execution of brand platform and corporate PR programs.Supporting senior business leaders to prepare for media interviews and speaking engagements. Guiding the development of presentations, social media content, video, and digital assets to support these efforts.Operating in a highly complex, rapidly changing environment, translating business concerns into practical solutions. Establishing trust and credibility and motivating colleagues across the organization.Supporting communications teams and initiatives across the WM Areas; engaging with and influencing a network of communicators through indirect reporting relationships.Overseeing all corporate social media channels and content.Acting as a subject matter expert and ambassador to Investor Relations, Government Affairs, and other key functional groups at WM.You'll Sweep Us Off Our Feet If:You have executive presence and experience counseling senior business leaders.You have a strong management capability to lead media relations, crisis communications, thought leadership, and reputation building.You have experience working across teams with cross-cultural understanding.You have exceptional collaboration skills with the ability to partner effectively across business teams; proven ability to influence without direct reporting lines.You have excellent writing and content creation skills; ability to quickly produce clear, compelling, and motivating communications.You have proven strategic planning and project management capabilities.You are a problem solver, critical thinker, natural storyteller, and curious.Preferred Qualifications:12+ years of Communications or reputation management experience working with Fortune 500 companies.Bachelor's degree in Communications, Journalism, Business, or related field.7 years of supervisory experience.At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance, and Short Term Disability, as well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.If this sounds like the opportunity that you have been looking for, please click "Apply".Equal Opportunity Employer: Minority/Female/Disability/Veteran
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