Tbwa Chiat/Day Inc
Product Manager-Hardware
Tbwa Chiat/Day Inc, San Francisco, California, United States, 94199
Chicago, IL or Detroit, MI or San Francisco, CA or Austin, TX or Raleigh, NC or RemoteAt SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.Recently, SpotOn was:Named one of Fast Company’s Most Innovative Companies of 2024Awarded Great Places to Work and Built In’s Best Workplaces for the third year in a rowSelected as the Best Overall Restaurant POS by NerdWalletRated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra usersWe’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.Hardware and Go-Live Product ManagerWe’re looking for an experienced Product Manager who is passionate about Restaurants, building innovative hardware products, and impacting the 15 Million people who live and work in the restaurant space. This Product Manager will work closely with our C-Suite to create a hardware strategy and roadmap. They will work closely with our Customer Success team, Engineering, Design, Marketing, Data Science, and GTM teams to deliver a world-class suite of hardware at the heart of every restaurant.You will:Lead the product strategy for SpotOn restaurant
hardware and the go-live experienceManage the
hardware and go-live
product roadmap, making strategic adjustments as needed based on client needs, data, and business priority.Be creative in your approach to product vision and design.Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality.Assess market competition, client preferences, emerging technologies, and industry trends to identify what is needed to maintain a competitive advantage and sustained growth.Continuously test and leverage insights to inform decisions.Build relationships with key business partners and other brand stakeholders to serve as the internal and external evangelist for your product.Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products.Qualifications:4+ years of relevant product management experience or equivalent, preferably with restaurant software/hardware or consumer hardwareStrong understanding of the hardware lifecycle from prototype to general availability.Ability to facilitate technical hardware discussions, customer outcome discussions, and how the two come together.Exceptional attention to detail and ability to coordinate with stakeholders including individual contributors and external partners. Can competently navigate chaos, lead without authority, and drive best-informed decisions in the absence of perfect information.Ability to influence C-level and help drive well-informed decisions.A metrics-driven work style that leverages data to make informed decisions.An ability to manage multiple projects in an iterative process.Ability to put yourself in the customer’s shoes to understand their needs and how they interact with our products.Past restaurant experience, especially working in a restaurant, is a serious plusCompensation:Our base pay range starts at $145,000 -$175,000 + equity for this rolePlease note the salary range listed is just one component of a competitive compensation package which includes a company stock planOffers will be reflective of the candidate’s location and experience.At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:Medical, Dental and Vision Insurance401k with company matchRSUsPaid vacation, 10 company holidays, sick time, and volunteer time offEmployee Resource Groups to build community and inclusion at workMonthly cell phone and internet stipendTuition reimbursement for up to $2,000 per calendar year to assist with your professional development#LI-REMOTEThe base salary range listed will vary depending on location and experience.SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.SpotOn is an e-verify company.Apply for this job
* indicates a required fieldFirst Name *Last Name *Email *Phone *Location (City) *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileWill you (now or in the future) require sponsorship to work in the US? *How much experience do you have with 1st/2nd generation hardware launches? *How many years of SaaS product management experience do you have? *Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.As set forth in SpotOn: Product’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
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hardware and the go-live experienceManage the
hardware and go-live
product roadmap, making strategic adjustments as needed based on client needs, data, and business priority.Be creative in your approach to product vision and design.Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality.Assess market competition, client preferences, emerging technologies, and industry trends to identify what is needed to maintain a competitive advantage and sustained growth.Continuously test and leverage insights to inform decisions.Build relationships with key business partners and other brand stakeholders to serve as the internal and external evangelist for your product.Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products.Qualifications:4+ years of relevant product management experience or equivalent, preferably with restaurant software/hardware or consumer hardwareStrong understanding of the hardware lifecycle from prototype to general availability.Ability to facilitate technical hardware discussions, customer outcome discussions, and how the two come together.Exceptional attention to detail and ability to coordinate with stakeholders including individual contributors and external partners. Can competently navigate chaos, lead without authority, and drive best-informed decisions in the absence of perfect information.Ability to influence C-level and help drive well-informed decisions.A metrics-driven work style that leverages data to make informed decisions.An ability to manage multiple projects in an iterative process.Ability to put yourself in the customer’s shoes to understand their needs and how they interact with our products.Past restaurant experience, especially working in a restaurant, is a serious plusCompensation:Our base pay range starts at $145,000 -$175,000 + equity for this rolePlease note the salary range listed is just one component of a competitive compensation package which includes a company stock planOffers will be reflective of the candidate’s location and experience.At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:Medical, Dental and Vision Insurance401k with company matchRSUsPaid vacation, 10 company holidays, sick time, and volunteer time offEmployee Resource Groups to build community and inclusion at workMonthly cell phone and internet stipendTuition reimbursement for up to $2,000 per calendar year to assist with your professional development#LI-REMOTEThe base salary range listed will vary depending on location and experience.SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.SpotOn is an e-verify company.Apply for this job
* indicates a required fieldFirst Name *Last Name *Email *Phone *Location (City) *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileWill you (now or in the future) require sponsorship to work in the US? *How much experience do you have with 1st/2nd generation hardware launches? *How many years of SaaS product management experience do you have? *Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.As set forth in SpotOn: Product’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
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