Trade Center Management Associates
General Manager
Trade Center Management Associates, Washington, District of Columbia, us, 20022
Ronald Reagan Building and International Trade Center (RRB/ITC) is a dynamic hub for government, business, commerce and the community, in the heart of the nation's capital. As the first and only federal building dedicated to both public and private use, the Reagan Building is the official World Trade Center Washington, DC, featuring a premier conference and events center, executive office space, attractions and exhibits, retail, dining, parking and public programming.
Trade Center Management Associates (TCMA, A Drew Company), the exclusive manager of the Ronald Reagan Building and International Trade Center, is seeking a
General Manager
to join our team.
The General Manager provides oversight of all TCMA operations, including property management, food and beverage, and The World Trade Center DC. This person will implement and maintain systems and procedures that will produce the highest level of service and customer satisfaction while maintaining or exceeding budgeted profitability.
This includes delegating tasks and assignments, focusing on achieving goals and objectives using available resources (staff and budgetary). And manages TCMA's relationship with the GSA, ensuring that all deliverables are presented accurately, professionally, and on time.
Essential Functions
Develop and mentor management teamSenior Leadership team will report to this positionEnsure all policies and procedures are consistent with our mission to provide the highest level of guest satisfaction.Monitor and ensure adherence to plans and budgetsDevelop systems to optimize productivity and profitabilityConceive and develop concepts/changes which meet operation criteria, and the needs of the marketplace, and are cost effectiveDesign and introduce creative approaches to resolving revenue generation/quality/profitability tradeoffsEnsure guest satisfaction at the highest levelsMonitor applicable subcontractors' performance and remedy as neededDevelop and maintain the highest standards for cleanliness and sanitation throughout the buildingUnderstand the needs of the various stakeholders of the organization, then synthesize and deliver a product that is consistent with market realitiesEnsure all departments are operating within local laws at all timesEnsure that all necessary products and services are provided at all timesMonitor pricing structures and make recommendations for change as neededIdentify potential revenue streams and develop plans to maximize revenue to the companyConflict Resolution both internal and externalRepresent TCMA/Drew Company at industry events and in the hospitality/convention center communities
Job Requirements
Bachelor's degree in Management or similar fieldA minimum of 12 years executive management experience and success with upscale property management company and/or hospitality company; dealing with a large and diverse work-force environment requiredMust have excellent written and oral communication abilities with strong interpersonal skills to follow-up effectively with all levels of staffMust have the ability to work in a fast-paced, busy, and somewhat stressful environment, maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, employees and outside contacts while working under pressure and meeting deadlines
#J-18808-Ljbffr
Trade Center Management Associates (TCMA, A Drew Company), the exclusive manager of the Ronald Reagan Building and International Trade Center, is seeking a
General Manager
to join our team.
The General Manager provides oversight of all TCMA operations, including property management, food and beverage, and The World Trade Center DC. This person will implement and maintain systems and procedures that will produce the highest level of service and customer satisfaction while maintaining or exceeding budgeted profitability.
This includes delegating tasks and assignments, focusing on achieving goals and objectives using available resources (staff and budgetary). And manages TCMA's relationship with the GSA, ensuring that all deliverables are presented accurately, professionally, and on time.
Essential Functions
Develop and mentor management teamSenior Leadership team will report to this positionEnsure all policies and procedures are consistent with our mission to provide the highest level of guest satisfaction.Monitor and ensure adherence to plans and budgetsDevelop systems to optimize productivity and profitabilityConceive and develop concepts/changes which meet operation criteria, and the needs of the marketplace, and are cost effectiveDesign and introduce creative approaches to resolving revenue generation/quality/profitability tradeoffsEnsure guest satisfaction at the highest levelsMonitor applicable subcontractors' performance and remedy as neededDevelop and maintain the highest standards for cleanliness and sanitation throughout the buildingUnderstand the needs of the various stakeholders of the organization, then synthesize and deliver a product that is consistent with market realitiesEnsure all departments are operating within local laws at all timesEnsure that all necessary products and services are provided at all timesMonitor pricing structures and make recommendations for change as neededIdentify potential revenue streams and develop plans to maximize revenue to the companyConflict Resolution both internal and externalRepresent TCMA/Drew Company at industry events and in the hospitality/convention center communities
Job Requirements
Bachelor's degree in Management or similar fieldA minimum of 12 years executive management experience and success with upscale property management company and/or hospitality company; dealing with a large and diverse work-force environment requiredMust have excellent written and oral communication abilities with strong interpersonal skills to follow-up effectively with all levels of staffMust have the ability to work in a fast-paced, busy, and somewhat stressful environment, maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, employees and outside contacts while working under pressure and meeting deadlines
#J-18808-Ljbffr