Wells Fargo
Webcast Operations Specialist
Wells Fargo, Charlotte, North Carolina, United States, 28245
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
About this role: Wells Fargo is seeking a Webcast Platform Operations Specialist as part of the Public Affairs team. For additional information on this line of business, refer to the external Careers Site at www.wellsfargojobs.com
In this role, you will:
Serve as the Director, Technical Director for corporate leadership webcast programs.
Participate in pre-production meetings with colleagues, clients, and key stakeholders.
Operate and manage the live video webcasting and video-on-demand platforms.
Setup webcast events for employee broadcasts, including platform and video encoder configurations.
Perform testing and QA functions, assist technology partners with troubleshooting and issue resolution.
Monitor webcast events, report viewership, escalate issues for remediation.
Post-event support, including preparing broadcast for replay, compiling, and delivering metrics.
Participate in project meetings related to platform operations, change control, vendor relations, etc.
Partner with colleagues on greater video services team (production, engineering) to ensure operational excellence.
Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives.
Utilize critical thinking skills to evaluate business processes, with a continuous-improvement and risk management mindset.
Exercise independent judgment and provide guidance in diverse support functions and operations.
Collaborate and consult with colleagues, clients, and management
Required Qualifications:
2+ years of Technical Operations experience, Video Equipment Operation experience, experience with a Production Agency or Broadcast Media company, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Excellent communication skills
Digital video platform experience
Corporate Communications experience
Business process and vendor management
Travel expected to be up to 20%
Posting End Date:
26 Sep 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Company: WELLS FARGO BANK
Req Number: R-398196
Updated: Tue Sep 17 18:51:20 UTC 2024
Location: CHARLOTTE,North Carolina
About this role: Wells Fargo is seeking a Webcast Platform Operations Specialist as part of the Public Affairs team. For additional information on this line of business, refer to the external Careers Site at www.wellsfargojobs.com
In this role, you will:
Serve as the Director, Technical Director for corporate leadership webcast programs.
Participate in pre-production meetings with colleagues, clients, and key stakeholders.
Operate and manage the live video webcasting and video-on-demand platforms.
Setup webcast events for employee broadcasts, including platform and video encoder configurations.
Perform testing and QA functions, assist technology partners with troubleshooting and issue resolution.
Monitor webcast events, report viewership, escalate issues for remediation.
Post-event support, including preparing broadcast for replay, compiling, and delivering metrics.
Participate in project meetings related to platform operations, change control, vendor relations, etc.
Partner with colleagues on greater video services team (production, engineering) to ensure operational excellence.
Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives.
Utilize critical thinking skills to evaluate business processes, with a continuous-improvement and risk management mindset.
Exercise independent judgment and provide guidance in diverse support functions and operations.
Collaborate and consult with colleagues, clients, and management
Required Qualifications:
2+ years of Technical Operations experience, Video Equipment Operation experience, experience with a Production Agency or Broadcast Media company, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Excellent communication skills
Digital video platform experience
Corporate Communications experience
Business process and vendor management
Travel expected to be up to 20%
Posting End Date:
26 Sep 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Company: WELLS FARGO BANK
Req Number: R-398196
Updated: Tue Sep 17 18:51:20 UTC 2024
Location: CHARLOTTE,North Carolina