AIDS Healthcare Foundation
Director of Client Services
AIDS Healthcare Foundation, Wilton Manors, Florida, United States,
WHO WE AREClick here to learn more about Broward House!
Executive Assistant: Life-changing work is happening here… Join us!
Every day at Broward House someone finds healing; someone’s mind is renewed; hope and health restored. All because of our team of incredibly skilled and passionate Care Guides (potentially YOU!)
What does it mean to be a Care Guide? All Staff in each position at Broward House is considered a Care Guide it is the goal of everything we do from Finance to Social Worker.
It means you are driven by improving community and ready to serve our neighbors in need. You care about important issues like mental health, HIV prevention and care, affordable housing, and improving the overall health of your community.
You see challenges as opportunities and enjoy learning new things. You are self-motivated with an ability to shift priorities based on the need of the clients and Agency. You believe that change is possible and are ready to do the necessary work to make it happen.
At Broward House, we are doers. Words are good, but action is better. Our work is serving others, providing care to people living with HIV and uplifting our most vulnerable communities.
We are a united group, guided by our Core Values… We are Authentic, Consistent, Adaptable, and Resolute in our mission. Dignity is our foundation and client care is at the center of everything we do. We believe everyone has value and deserves to be seen, heard, and empowered!
If this describes you… YOU may belong here! We are your people.
YOUR CONTRIBUTION TO OUR SUCCESS!Director of Client Services
Broward House, Inc. is a not-for-profit community-based organization serving Broward County with a focus on HIV care and Prevention, housing, and behavioral health. Broward believes in the dignity and value of every person who walks through the door. Our team lifts each other and those we serve with consistency, authenticity, adaptability, and a resolute commitment to equity in health care.
This position requires planning, coordinating, and monitoring all programmatic, contractual and fiscal activities for the Client Services department for efficient, effective operations and compliance with established licensing and standards of care requirements. May be deemed to exercise discretion and independent judgment with respect to matters of significance.
In addition to other responsibilities, this position will have the opportunity to:
Develop, implement, assess, revise, and monitor service programs to meet stakeholder needs.
Formulate, review, and revise policies and procedures to ensure best practice.
Coordinate and maintain compliance with accreditation standards, documentation, and records as required by regulatory agencies.
Fiscal monitoring and analysis of programmatic and department budgets with attention to overall agency financials. Maximizing utilization of available funding.
Track, report, and analyze statistical data regarding program performance.
Develop, implement, and monitor strategies to maximize productivity, outcome standards, service delivery, and revenues.
Address client grievances and agency incidents with written responses including licensing and funding documentation, as appropriate.
Engage, counsel, manage, motivate, and effectively work with high-risk, vulnerable client populations, including chemically dependent persons.
Prepare reports in accordance with regulatory agency standards including outcome measures.
Maintain appropriate staffing patterns with qualified personnel through hiring, supervision, and training.
Monitor and support clinical competencies through accepted discipline supervision standards.
Ongoing evaluation of employee performance and training needs.
Skills/ Requirements
Master’s degree in social work, Mental Health Counseling, or Marriage and Family Counseling or related Human Services/Public Health.
Five years’ experience in Human Services, Case Management experience preferred.
Advanced knowledge of HIV disease, intervention, and prevention.
Critical review of policies and procedures.
Ability to respond to critical/crisis situations effectively.
Knowledge management principles and practices.
Creative and solution-focused.
Effective verbal and written communication skills.
Ability to handle confidential information appropriately.
Ability to establish and maintain effective working relationships with employees, collaborating agencies, and the public.
Ability to demonstrate and model culturally competent behavior.
Moderate to advanced computer skills required: Microsoft Office, Multiple Databases, Scheduling Programs.
Basic math skills required: addition, subtraction, multiplication, and division.
Ability to work independently with minimal direction.
Basic office equipment operation skills.
Ability to work under pressure and to assess changing priorities and competing deadlines is essential.
Flexibility and ability to cope with several tasks simultaneously.
Must be physically and mentally fit to respond to emergency situations.
Three years of supervisory and program management experience.
CERTIFICATES, LICENSES, REGISTRATION
Valid Florida Driver’s License and ongoing proof of insurance.
AHCA Level II background screening.
HIV 500.
Important Notes
Applicants must submit to a Level 2 Background and Pre-employment Drug Screening.
Broward House offers a comprehensive benefits program which includes the following: Health, dental, and vision coverage, Flexible Spending Account, short-term and long-term disability, 401k, and life insurance.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
AHF CommitmentWe at Broward House/AHF believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training, and all other conditions of employment.
#J-18808-Ljbffr
Executive Assistant: Life-changing work is happening here… Join us!
Every day at Broward House someone finds healing; someone’s mind is renewed; hope and health restored. All because of our team of incredibly skilled and passionate Care Guides (potentially YOU!)
What does it mean to be a Care Guide? All Staff in each position at Broward House is considered a Care Guide it is the goal of everything we do from Finance to Social Worker.
It means you are driven by improving community and ready to serve our neighbors in need. You care about important issues like mental health, HIV prevention and care, affordable housing, and improving the overall health of your community.
You see challenges as opportunities and enjoy learning new things. You are self-motivated with an ability to shift priorities based on the need of the clients and Agency. You believe that change is possible and are ready to do the necessary work to make it happen.
At Broward House, we are doers. Words are good, but action is better. Our work is serving others, providing care to people living with HIV and uplifting our most vulnerable communities.
We are a united group, guided by our Core Values… We are Authentic, Consistent, Adaptable, and Resolute in our mission. Dignity is our foundation and client care is at the center of everything we do. We believe everyone has value and deserves to be seen, heard, and empowered!
If this describes you… YOU may belong here! We are your people.
YOUR CONTRIBUTION TO OUR SUCCESS!Director of Client Services
Broward House, Inc. is a not-for-profit community-based organization serving Broward County with a focus on HIV care and Prevention, housing, and behavioral health. Broward believes in the dignity and value of every person who walks through the door. Our team lifts each other and those we serve with consistency, authenticity, adaptability, and a resolute commitment to equity in health care.
This position requires planning, coordinating, and monitoring all programmatic, contractual and fiscal activities for the Client Services department for efficient, effective operations and compliance with established licensing and standards of care requirements. May be deemed to exercise discretion and independent judgment with respect to matters of significance.
In addition to other responsibilities, this position will have the opportunity to:
Develop, implement, assess, revise, and monitor service programs to meet stakeholder needs.
Formulate, review, and revise policies and procedures to ensure best practice.
Coordinate and maintain compliance with accreditation standards, documentation, and records as required by regulatory agencies.
Fiscal monitoring and analysis of programmatic and department budgets with attention to overall agency financials. Maximizing utilization of available funding.
Track, report, and analyze statistical data regarding program performance.
Develop, implement, and monitor strategies to maximize productivity, outcome standards, service delivery, and revenues.
Address client grievances and agency incidents with written responses including licensing and funding documentation, as appropriate.
Engage, counsel, manage, motivate, and effectively work with high-risk, vulnerable client populations, including chemically dependent persons.
Prepare reports in accordance with regulatory agency standards including outcome measures.
Maintain appropriate staffing patterns with qualified personnel through hiring, supervision, and training.
Monitor and support clinical competencies through accepted discipline supervision standards.
Ongoing evaluation of employee performance and training needs.
Skills/ Requirements
Master’s degree in social work, Mental Health Counseling, or Marriage and Family Counseling or related Human Services/Public Health.
Five years’ experience in Human Services, Case Management experience preferred.
Advanced knowledge of HIV disease, intervention, and prevention.
Critical review of policies and procedures.
Ability to respond to critical/crisis situations effectively.
Knowledge management principles and practices.
Creative and solution-focused.
Effective verbal and written communication skills.
Ability to handle confidential information appropriately.
Ability to establish and maintain effective working relationships with employees, collaborating agencies, and the public.
Ability to demonstrate and model culturally competent behavior.
Moderate to advanced computer skills required: Microsoft Office, Multiple Databases, Scheduling Programs.
Basic math skills required: addition, subtraction, multiplication, and division.
Ability to work independently with minimal direction.
Basic office equipment operation skills.
Ability to work under pressure and to assess changing priorities and competing deadlines is essential.
Flexibility and ability to cope with several tasks simultaneously.
Must be physically and mentally fit to respond to emergency situations.
Three years of supervisory and program management experience.
CERTIFICATES, LICENSES, REGISTRATION
Valid Florida Driver’s License and ongoing proof of insurance.
AHCA Level II background screening.
HIV 500.
Important Notes
Applicants must submit to a Level 2 Background and Pre-employment Drug Screening.
Broward House offers a comprehensive benefits program which includes the following: Health, dental, and vision coverage, Flexible Spending Account, short-term and long-term disability, 401k, and life insurance.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
AHF CommitmentWe at Broward House/AHF believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training, and all other conditions of employment.
#J-18808-Ljbffr