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Hyatt Hotels Corporation

Dual Sales Coordinator

Hyatt Hotels Corporation, New York, New York, us, 10261


Crescent was started with a deep belief in our people, encouraging them to apply their energy, passion, and unique abilities to make our hotels run remarkably. Our guests benefit from what each associate does as a part of this shared vision. We live the belief that we are successful because of our associates and that every role is important. As you grow, so does Crescent.We value you and what you do. We manage properties of every size and major brands across North America.Our goal is to hire the best people and prove that we are the only place you will ever want to work. Join us on that journey and explore the opportunities with us.We offer excellent benefits to include Medical, Dental, Vision, Life insurance, 401(k) with a match, hotel room discounts, Holiday Pay, Vacation, Sick Pay, and much more!What you will be doing:Prepares all event documentation and coordinates with sales, hotel departments, and customers to ensure consistent, high-level service throughout pre-event, event, and post-event phases.Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.Acts as liaison between field sales person and customer throughout the event process. Makes presence known to customer at all times during this process. Is available to solve problems and/or suggest alternatives to previous arrangements.Proactively identifies operational challenges associated with his/her event and works with the hotel staff and customer to solve these challenges and/or develop alternative solutions.Advises sales staff as to ability to accommodate client demands including phone requirements, fit of available space, and materials such as booths. Assist sales staff in promoting hotel, developing leads, and securing re-bookings.Access and input data into a computer system to generate account history reports.Comply with attendance rules and be available to work on a regular basis.Perform any other job-related duties as assigned.REQUIRED SKILLS AND ABILITIES:Must have the ability to communicate in English.Self-starting personality with an even disposition.Maintain a professional appearance and manner at all times.Excellent communication skills.Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.Ability to effectively deal with internal and external customers.Basic knowledge of mathematics and calculator skills to prepare mathematical calculations without error.Ability to communicate effectively both verbally and in writing in order to interact with vendors and department heads.Hotel reservations & Sales and Catering software program knowledge is helpful.If selected, candidates will need to provide proof of being fully vaccinated (or obtain an approved exemption) per the COVID-19 Vaccination Policy for New York City.Qualifications:Experience in an administrative role preferred.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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