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Goddard, Technologies, Inc.

Principal Human Factors Engineer

Goddard, Technologies, Inc., Beverly, Massachusetts, us, 01915


Our Mission:

Through inspired engineering and design, we deliver outstanding solutions that positively impact lives. We use an interdisciplinary development process that combines our diverse engineering experience with creative industrial design solutions. We succeed when our partners succeed – it’s all about solving the most complex challenges by creating transformative technology.

Culture & People:

At Goddard, our most important asset is our people. We don't just work together; we thrive together. We foster a culture of collaboration, continuous learning, and mutual support. We believe in taking exceptionally good care of each other because great teams build great solutions. If you embody the values of accountability, inspiration, dedication, efficiency, innovation, integrity, quality, and reliability, we want you on our team. Join us in shaping the future of transformative technology – together.

Goddard is seeking a

Principal Human Factor Engineer

with roughly 10-15 years of experience in product development of medical products to join our team in Beverly, MA or San Diego, CA. This role will play a key part in the design, development, use testing, documentation, and launch of Goddard’s clients’ products. You will lead the human factors & usability engineering activities for new product development programs and drive usability improvements for current products, collaborating with a diverse team of product development specialists and working in a dynamic, fast-paced environment.

In this role, we will ask you to:

Be the Voice of the Patient/Customer

Serve as a patient/customer advocate in helping Goddard realize its vision for delivering game-changing products that are safe & effective, easy to use, not prone to use error, and provide user satisfaction; ultimately supporting Goddard’s goal of extremely low burden of care.

Lead product management and product engineering personnel in establishing ergonomic, human factors (HF), and usability-related requirements for new products and product line extensions.

Represent the human factors/usability engineering function on core teams for small to large sized projects.

Advocate the human-centered design approach end-to-end in product development.

Implement a variety of HFE research methods, such as task analysis, PCA, time/motion study, user preference studies, ethnographic research, heuristic analysis, root cause analysis, post-market data analysis, and usability testing.

Analyze quantitative and qualitative data to inform design decisions and risk analyses and contribute to user interface designs by providing heuristic design guidance, ideas, and feedback to project teams.

Be flexible with a range of product interfaces from software GUIs, hardware/fluid connectors to workstations, and inform/support creation of necessary prototypes for testing these with users (Figma, Adobe xD, Sketch, Axure, paper prototypes, model making, Solidworks CAD, Microsoft and Google products, etc.).

Collaborate with internal & external parties in planning, structuring, recruiting for, and executing formative and summative usability evaluations (human factors validation studies).

Create and leverage uFMEAs or URRAs to inform design; collaborating with systems engineering in identifying intended users and use environments, as well as potential use-related hazards; determine product use cases and identify critical user tasks, errors, and design mitigations.

Adhere to latest regulatory standards and industry best practices.

Support documentation review and development, including but not limited to risk analyses, user/environment profiles, task analyses, use specifications, and human factors engineering reports to support regulatory filings.

Have a thorough knowledge of the implementation of all relevant HF & usability-related standards and guidance documents (ANSI/AAMI/ISO 14971, AAMI/ANSI HE75, ANSI/AAMI/IEC 62366, IEC 60601, FDA, etc.).

Respond to regulatory inquiries from agencies and provide evidence of adherence, and rationale for human factors and usability engineering strategies adopted on a project.

Demonstrate leadership skills.

Strive to balance strategic planning and tactical execution.

Lead, guide, and mentor team members on day-to-day execution of activities.

Facilitate conflict resolution among resources and between clients and engineering teams.

Track and communicate progress of certain projects, paying particular attention to any developing problems, and participate in major problem resolutions. Keep all privileged information private and confidential.

Travel as-needed (valid driver’s license and vehicle required).

About You:

You are a strong communicator, creative thinker, and team player.

You are excited at the chance to join a growing team.

You are a hands-on mentor and enjoy nurturing Senior – Junior level talent.

You are energized by tackling challenges head-on.

You embrace uncertainty and unknowns and enjoy having to learn something new every day (be it a new product, technology, tool, methodology, or standards).

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