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Wayfair

Commercial associate

Wayfair, Boston, Massachusetts, us, 02298


Full job description

This is a Boston based opportunity with a 4 day in office expectation

Who We Are:Wayfair’s Commercial organization delivers on Wayfair’s promise to help everyone anywhere create their feeling of home through building an unparalleled selection, driving tangible value, and ensuring a seamless customer experience. This team builds strong relationships with suppliers to provide true partnership in helping customers create a space that reflects who they are and what they need. They attract, grow, and retain Wayfair’s customer base through innovative marketing strategies. This team curates and refines product collections to enhance and optimize the shopping journey. The Commercial team also offers outstanding support to meet customers where they are through home services, financing options, and direct sales interactions. As an Associate, you’ll develop and execute strategies that generate competitive advantage for Wayfair, and the results of your findings will improve the end-to-end supplier and customer experience.What You’ll Do:Analyze data, trends, and use resources to improve the quality of our product catalog in order to increase customer satisfaction, trust, and site conversion rates; researching categories and vendors to build out selectionCreate cross-functional partnerships to advance your category and suppliers through merchandising, promotions, marketing, on-trend product selection, effective pricing and profitability, and operational excellenceCreate and enforce best practice guidelines to enrich product assortment, optimizing processes to enable high quality & efficiency while guaranteeing an easily digestible experience for suppliers & internal stakeholdersBuild key supplier relationships to enable successful negotiations and push towards a best-in-class customer experienceLeverage data to analyze the competitive environment, report on performance trends, and develop business cases for strategic initiativesRepresent Wayfair at various offsite events such as trade showsManage communication with internal and external stakeholdersWhat You’ll Need:Basic Qualifications:Current Senior student pursuing an undergraduate degree in a relevant discipline with a 3.0 GPA minimumYou must be authorized to work in the United States without visa sponsorship by Wayfair now or in the futurePreferred Qualifications:Data and process-oriented, comfortable learning data analysis toolsExcellent communication skills, both written and verbalA desire to win and steer collaboration cross functionallyPassionate about the customer with an interest in understanding and driving user behaviorDemonstrated ability to thrive as part of a team or individuallyAn entrepreneurial spirit and mindsetComfortable in a fast-paced, dynamic environmentExperience in Excel, Google Sheets is a plusAs a Commercial Strategy Associate, you’ll join our teams that are driving Wayfair’s best-in-class online customer experience. You’ll be responsible for owning and maintaining Wayfair’s vast e-commerce catalog, executing strategy for product categories and managing supplier relationships, and continually improving the customer’s on-site shopping experience.Benefits & Perks:Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employeesNo-cost access to 2nd.MD, a virtual expert medical consultation and navigation serviceGlobal Traveler Health Insurance through GeoBlue24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coachingAutomatic enrollment into Basic Life and Accidental Death & Disability Insurance401(k) matching with immediate vestingPaid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver ServicesTuition ReimbursementWayfair Employee DiscountGym/Fitness Discounts (including Peloton, Global ClassPass and varying regional memberships)Exclusive access to thousands of perks & discounts through BenefitHubYearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits

Wayfair's In-Office Policy:All Boston-based corporate employees will be in office in a hybrid capacity. Employees will work in the office on Monday, Tuesday, Wednesday, and Thursday, and work remotely Friday.About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

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