Director, Application Development

What you will be doing:The Director, Application Development is responsible for providing management for applications support and development for application sets across emerging Lines of Business (LOB).What we hope you will bring to this role:General Application Development and Support SkillsDeep understanding of the application development life cycle and ability to apply it to existing and future application developmentManagement of technical support staff both in-house and external on a day to day basis and provide continuous improvement to support functionTechnical expertise to understand applications and develop plans to continuously improve application portfolioExhibit excellent follow-up on the status and next steps of all application supportIdentify resources needed and assign individual responsibilities to cross-functional project team membersOversee application development of existing and future application according to Bright Horizons standardsTechnical knowledge of Microsoft applications tools and programs to effectively manage the development of software to support business needsEnsure documentation is complete, current, and stored appropriatelyReport on schedule and product progress on weekly basis (or more frequently as required by management)Application Specific Project Management SkillsEnsure that application projects are prepared (including all pre and post-development steps) in a timeframe, quantity and mix to achieve the best possible return from development and project resources to ensure both efficiency and effectiveness of the development processEnsure that software development schedule and timeline is in alignment with business and implementation goals and requirements and make adjustments to meet business goals when necessaryOversee the creation of pre-development materials to ensure that they are created in a format and level of depth that facilitates business team feedback and can be efficiently converted into functional specifications to be provided to developersCollaborate with business owners and other relevant parties to fully understand, define and document functional requirements for system and/or process changes to meet evolving business needs including oversight of process flow diagrams, user interface mock-ups and conceptual explanationsManage software developers to refine functional specifications and project phasing to strike an appropriate balance for each project between full complex functionality, speed to market and available development resourcesReview all functional and technical specifications prior to initial development to ensure that recommended solutions are consistent with related functionality within the appropriate application(s)Review test scripts as part of all functional specifications to ensure that testing occurs to meet all business requirements including all process components as well as client, center and program configurationsExecute test scripts to ensure compliance of software changes with business requirements and manage a testing team of quality assurance or user acceptance testersEnsure that all changes to systems are tested according to change management policies and procedures to ensure compliance of software changes with business requirements and that audit documentation is complete and accurateCommunicationFacilitate team and client meetings effectivelyHold regular status meetings with development teamKeep development team well informed of changes within the organization and general corporate newsEffectively communicate relevant project information to superiorsDeliver engaging, informative, well-organized presentations that are effectively tailored to the intended audienceAdjust communication strategy and approach of team to match the needs of specific business groups, individuals and development partners and ensure that all materials created for communicating and facilitating discussion of intended approach are carefully tailored to the intended audience to ensure that business owners are able to give complete and accurate feedbackEnsure that feedback from key business owners is fully acknowledged and incorporated into functional and technical specifications, process flow diagrams and project plans to give business leaders the confidence that they are being heard and that their needs will be metServe as a communication bridge between business leaders and developers to facilitate understanding of initial requirements, questions and changes across these groupsResolve and/or escalate issues in a timely fashionUnderstand how to communicate difficult/sensitive information tactfullyTeamworkConsistently acknowledge and appreciate each team member's contributionsEffectively utilize each team member to his/her fullest potentialMotivate team to work together in the most efficient mannerKeep track of lessons learned and shares those lessons with team membersMitigate team conflict and communication problemsDECISION MAKING AUTHORITYWorks under the direction of the Application Development Leader and CIO.RECOMMENDED EDUCATION/ EXPERIENCE/ SKILLSBachelor’s Degree or higher in Engineering, Technology or related fieldMinimum 10+ years of application development and application development managementStrong scheduling and budgeting experienceStrong technical capabilities with knowledge of Microsoft technologies and development practicesAbility to remain organized at all times and to elicit cooperation from a wide variety of sources including team members, other internal departments and external parties (such as 3rd party software development partners)Ability to lead, motivate and direct a cross-functional workgroup while being flexible in a changing environmentAbility to effectively prioritize and execute tasks in a high-pressure environment and react to project adjustments and alterations promptly and efficientlyAbility to exercise good judgment and discretion in confidential mattersExcellent analytical skills requiredExperience managing all phases of the project life cycle, including running project prioritization meetings, post-installation project postmortem meetings and a proven track record of multi-tasking, meeting deadlines and delivering projects on budgetPrior experience managing development staff, including BH staff and third party vendorsKnowledge of different project management software, and be technically competent with various software programs including Word, Excel, PowerPoint, Project and VisioSelf-starter with the ability to work with minimal supervision, and have excellent verbal and written communication skillsTravel as requiredThe range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.Life at Bright Horizons:

Our home office employees support all facets of our business — and no matter which department you join, you’ll be part of a passionate team doing work that makes a difference in the lives of children and families.Our people are the heart of our company. Because we’re as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you’ll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.

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