Billing Specialist

We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future.We invite you to explore the position below and to submit your application to join our team!The Billing Specialist is responsible for the billing of client invoices in the format required by the client. This position handles many day-to-day tasks related to billing such as printing prebills and/or final bills for attorney’s review. The Specialist researches and answers billing questions for attorneys, legal practice assistants, and clients. Other responsibilities include inputting, updating, and mailing invoices on the accounting system, and maintaining and managing clients' alternate fee arrangements.Essential Duties and Responsibilities:Edit prebills to make time and disbursement transfers, time splits, on account transfers, time adjustments, and disbursement adjustments.Print, sort, and distribute prebills to billing attorneys. Print drafts and/or finals of computerized invoices and forward to attorneys for further edits.Maintain client billing addresses, ensuring information is accurate and current.Enter any exemption for billing necessary by the billing cutoff date and maintain status through month-end.Monitor and manage several levels of approvals for write-offs and monthly exemptions for billing.Enter alternate rates in the computer system accurately and efficiently.Provide attorneys and legal support staff with requested billing statistics, using and formatting Excel spreadsheets, as needed.Effectively manage communication with attorneys to ensure billing deadlines are met.Submit, process, and track invoices as well as resolve billing issues via electronic and web-based billing.Effectively communicate during monthly check-in meetings with the billing manager to provide updates on the status of timekeepers’ Work in Progress and troubleshoot if necessary.Additional duties as assigned to support the department.This position may require occasional overtime.Knowledge, Skills and Abilities:Must possess the ability to clearly communicate in both written and oral form with professionals in the firm and with clients regarding billing issues.Must possess outstanding customer/client service and interpersonal skills.Must represent the department in a professional and positive manner.Proficient in the use of Microsoft Word and Excel.Experience with Law Firm billing required.Previous Aderant/CMS experience strongly preferred.Ability to work under pressure and balance multiple competing priorities.Ability to produce high volume, computerized document edits in a fast-paced, deadline-driven environment.Ability to work effectively both independently and with teams to promote consistent and efficient workflow processes.Identify and respond to internal and external client inquiries in a timely manner and seek feedback/follow-up as appropriate.Strong interpersonal skills, with the ability to provide high-quality service and partner effectively with diverse groups of people at various levels within the firm as well as external contacts.Ability to self-manage and work independently in a hybrid, and in-office setting.Education and/or Experience:College degree preferred; or any equivalent combination of training, education, and experience that demonstrates the ability to perform the essential duties of the position.Three (3) or more years of Law Firm Billing experience preferred.The Firm will comply with any applicable city or state workplace mandates in effect regarding Covid-19.This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.This position description does not constitute a written or implied contract of employment.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.California Applicants:

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to learn about our information practices in the Job Application and Employment context.Equal Employment OpportunityTroutman Pepper adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation, and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status, and any other classification as protected by law.Compensation is dependent on several factors, such as position, location, education, training, and/or experience.Hiring Salary Range:

$50,000.00 - $70,000.00

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