Accommodations Plus International
Director of Strategic Account Development
Accommodations Plus International, Melville, New York, us, 11775
The Director of Strategic Client Development will actively manage existing clients to strengthen relationships and identify new opportunities to grow new and existing client relationships. This role focuses on closing a specified number of new contracts annually, renewing existing contracts, and playing a key leadership role in client relationship management and new client development. Responsibilities include client visits, entertainment, and serving as API’s senior contact and internal voice of the client. The Director will also assist with key hotel chain, management, and ownership relations as needed.
Position is
hybrid , requiring a minimum of
3 days/week
in our Melville, NY headquarters.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strategic Client Development Sales:
Grow existing accounts and expand API’s market share.Design custom growth strategies for each account in line with overall growth plans.Support and co-own new select destination client opportunities with business development staff, transitioning these accounts to network contracts.Client Relationship Management:
Effectively manage assigned destination clients.Renew existing contracts.Develop strategies to expand wallet share with existing clients by exploring and managing new destinations not currently managed by API.Leverage existing contacts to convert select destinations into network accounts.Identify risks and opportunities for growth.Day-to-Day Management:
Build and maintain strong relationships with clients.Understand client needs and objectives.Ensure client retention and satisfaction.Manage workload effectively in a fast-paced environment, relying on extensive experience and judgment to plan and accomplish goals.Update all client-related activity in Salesforce (opportunities, contracts, calls, and meetings) to ensure accurate sales forecasts and client touchpoints.Communication:
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.Prepare reports on account status.Present new products and services to enhance existing relationships.Market Knowledge:
Stay updated on industry trends and competitors.Provide insights to clients to help them stay ahead in their market.Act as a trusted advisor by sharing relevant information and resources.Other Responsibilities:
Perform other job duties as assigned by Senior Leadership based on client or API’s needs.Collaborate on product or service enhancements based on client feedback.Maintain professional behavior and attire to represent API professionally.Adhere to work schedules and operate timely.Minimum 3 years of account management/sourcing experienceAt least 5 years of experience in the travel industry, working closely with airlines and/or hotelsBachelor’s degree in business administration, sales and marketing, or a related fieldAbility to manage workload effectively in a fast-paced environmentSolid judgment and leadership skillsAttention to detail and high-quality work outputStrong presentation and communication skillsLeadership in inter-team communication and cohesivenessLoyal, trustworthy, mission-driven, and self-directed with a passion for APIExceptional verbal and written communication skillsImpeccable integrity, analytical skills, and strong work ethicPersuasive presentation skills in both small and large audience settingsCompetenciesStrategic ThinkingLeadershipClient Relationship ManagementBusiness AcumenSales and NegotiationsProblem Solving/AnalysisProject ManagementFinancial ManagementTeam CollaborationAdaptabilityResults DrivenBudget ManagementCommunication Proficiency
Position Type and Expected Hours of WorkDays and hours of work are Monday through Friday, normal core business hours. This is a hybrid position with a minimum of 3 days in our Melville, NY Headquarters. Evening and weekend work may be required as job duties demand.
Supervisory ResponsibilityNone
Travel RequirementsFrequent travel required (50% or more), including international
CompensationGood faith, target annual salary is $70,000 - $75,000 plus bonus and is commensurate with experience.Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.Who We Are
API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!
Other Duties
Duties, responsibilities and activities may change at any time according to business needs.
The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
AAP/EEO Statement
Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Position is
hybrid , requiring a minimum of
3 days/week
in our Melville, NY headquarters.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strategic Client Development Sales:
Grow existing accounts and expand API’s market share.Design custom growth strategies for each account in line with overall growth plans.Support and co-own new select destination client opportunities with business development staff, transitioning these accounts to network contracts.Client Relationship Management:
Effectively manage assigned destination clients.Renew existing contracts.Develop strategies to expand wallet share with existing clients by exploring and managing new destinations not currently managed by API.Leverage existing contacts to convert select destinations into network accounts.Identify risks and opportunities for growth.Day-to-Day Management:
Build and maintain strong relationships with clients.Understand client needs and objectives.Ensure client retention and satisfaction.Manage workload effectively in a fast-paced environment, relying on extensive experience and judgment to plan and accomplish goals.Update all client-related activity in Salesforce (opportunities, contracts, calls, and meetings) to ensure accurate sales forecasts and client touchpoints.Communication:
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.Prepare reports on account status.Present new products and services to enhance existing relationships.Market Knowledge:
Stay updated on industry trends and competitors.Provide insights to clients to help them stay ahead in their market.Act as a trusted advisor by sharing relevant information and resources.Other Responsibilities:
Perform other job duties as assigned by Senior Leadership based on client or API’s needs.Collaborate on product or service enhancements based on client feedback.Maintain professional behavior and attire to represent API professionally.Adhere to work schedules and operate timely.Minimum 3 years of account management/sourcing experienceAt least 5 years of experience in the travel industry, working closely with airlines and/or hotelsBachelor’s degree in business administration, sales and marketing, or a related fieldAbility to manage workload effectively in a fast-paced environmentSolid judgment and leadership skillsAttention to detail and high-quality work outputStrong presentation and communication skillsLeadership in inter-team communication and cohesivenessLoyal, trustworthy, mission-driven, and self-directed with a passion for APIExceptional verbal and written communication skillsImpeccable integrity, analytical skills, and strong work ethicPersuasive presentation skills in both small and large audience settingsCompetenciesStrategic ThinkingLeadershipClient Relationship ManagementBusiness AcumenSales and NegotiationsProblem Solving/AnalysisProject ManagementFinancial ManagementTeam CollaborationAdaptabilityResults DrivenBudget ManagementCommunication Proficiency
Position Type and Expected Hours of WorkDays and hours of work are Monday through Friday, normal core business hours. This is a hybrid position with a minimum of 3 days in our Melville, NY Headquarters. Evening and weekend work may be required as job duties demand.
Supervisory ResponsibilityNone
Travel RequirementsFrequent travel required (50% or more), including international
CompensationGood faith, target annual salary is $70,000 - $75,000 plus bonus and is commensurate with experience.Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.Who We Are
API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!
Other Duties
Duties, responsibilities and activities may change at any time according to business needs.
The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
AAP/EEO Statement
Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.