Acacia Pet Clinic
Practice Manager
Acacia Pet Clinic, San Jose, California, United States, 95199
Join Our Team as a Practice Manager!
Are you an experienced Practice Manager with a background as a Registered Veterinary Technician or seasoned Veterinary Assistant? We are looking for a dedicated and skilled professional to oversee daily operations and lead our team at Acacia Pet Clinic. If you have a passion for animal care, strong leadership skills, and a knack for managing a fast-paced veterinary practice, we would love to hear from you! The ideal candidate will possess strong organizational, operational, and leadership abilities and a keen eye for identifying and implementing improvements.
Requirements:
Minimum of 2 years of experience in practice management, including financial, operational, and inventory oversight.
At least 5 years of work experience as a veterinary technician or assistant.
Ability to step in and assist with technical training for veterinary assistants when needed.
Role:
Veterinary Practice Manager
FLSA Classification:
Exempt/Full-Time
Salary Range:
$75k - $85k/Year Plus Bonus Potential
Duties/Responsibilities:
Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
Completes operational requirements by scheduling, assigning employees, and following up on work results.
Evaluates workflow inefficiencies and identifies process improvements.
Reports regularly to the owner and medical director with current status and recommended actions. Implements clinical strategies to improve the quality of medicine.
Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.
Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Keeps owner and the medical director informed by reviewing and analyzing special reports, summarizing information, and identifying trends.
Contributes to team effort by accomplishing related results as needed.
Facilitates team meetings and training sessions.
Provides historical reference by defining records retention, protection, retrieval, transfer, and disposal procedures.
Manages Safety and Security Protocols.
Maintains office efficiency by planning and implementing clinic and equipment maintenance.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Ensures Acacia Pet Clinic has a management team member available Monday - Friday, 8:00 AM – 7:00 PM.
Manages staff schedules and shift coverage to ensure adequate support during hours of business operations.
Evaluates staff performance and provides development.
Maintains accurate records and documentation files on staff development and performance.
Maintains clinic staff by recruiting, selecting, orienting, and training staff members.
Maintains staff job results by coaching, counseling, disciplining staff, planning, monitoring, and appraising job results.
Promotes a positive work environment and fosters teamwork among staff members.
Addresses staff concerns and escalates issues to the owner and HR team when necessary.
Mentors/coaches support staff and provide growth and development.
Researches strategies to further improve the patient and client experience.
Develops standards and procedures to maximize the patient and client experience.
Resolves client concerns or complaints related to administrative and clinical support with compassion and professionalism.
Partners and collaborates with the team in all service areas to provide excellent service to patients and clients.
Follows/performs any other job-related instructions and duties requested by anyone authorized to give instructions or assignments.
Duties, responsibilities, and activities may change at any time, with or without notice.
Required Skills/Abilities:
Must be compassionate towards people and pets.
Remains positive, professional, respectful, and calm under pressure.
Willing to learn new skills along with continuing education.
Must be an excellent communicator and be able to provide effective feedback professionally.
Must be comfortable in both a leadership and team-player role.
Possesses excellent communication skills and flow processes.
Is a forward-thinker, creative, and proactive.
Must be self-motivated and self-directed.
Able to multitask, prioritize, and manage time efficiently.
Skilled at encouraging a team; able to mentor and lead.
Must be a creative problem solver who thrives when presented with a challenge.
Must be excellent in client care and focus; ability to assess client’s needs and provide answers or methods for a positive client experience.
Eager to expand the company with new patients.
Proficient with computer systems and software, especially those related to appointment scheduling and record-keeping.
Education and Experience:
High school diploma or equivalent.
A bachelor’s degree in business administration, business, or a related field is preferred.
Veterinary Technician with at least five years of experience.
Practice Management experience (2 year minimum) required.
Physical Requirements:
Prolonged periods of standing, reaching, bending, and lifting.
Must be able to lift up to 50 pounds at times and have physical stamina for holding/lifting moving animals.
Job Type:
Full-time
Pay:
$75,000.00 - $85,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Professional development assistance
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
No nights
No weekends
Experience:
Veterinary experience: 2 years (Required)
Practice management: 2 years (Required)
Shift availability:
Day Shift (Required)
Ability to Commute:
San Jose, CA 95136 (Required)
Ability to Relocate:
San Jose, CA 95136: Relocate before starting work (Required)
Work Location:
In person
#J-18808-Ljbffr
Are you an experienced Practice Manager with a background as a Registered Veterinary Technician or seasoned Veterinary Assistant? We are looking for a dedicated and skilled professional to oversee daily operations and lead our team at Acacia Pet Clinic. If you have a passion for animal care, strong leadership skills, and a knack for managing a fast-paced veterinary practice, we would love to hear from you! The ideal candidate will possess strong organizational, operational, and leadership abilities and a keen eye for identifying and implementing improvements.
Requirements:
Minimum of 2 years of experience in practice management, including financial, operational, and inventory oversight.
At least 5 years of work experience as a veterinary technician or assistant.
Ability to step in and assist with technical training for veterinary assistants when needed.
Role:
Veterinary Practice Manager
FLSA Classification:
Exempt/Full-Time
Salary Range:
$75k - $85k/Year Plus Bonus Potential
Duties/Responsibilities:
Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
Completes operational requirements by scheduling, assigning employees, and following up on work results.
Evaluates workflow inefficiencies and identifies process improvements.
Reports regularly to the owner and medical director with current status and recommended actions. Implements clinical strategies to improve the quality of medicine.
Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.
Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Keeps owner and the medical director informed by reviewing and analyzing special reports, summarizing information, and identifying trends.
Contributes to team effort by accomplishing related results as needed.
Facilitates team meetings and training sessions.
Provides historical reference by defining records retention, protection, retrieval, transfer, and disposal procedures.
Manages Safety and Security Protocols.
Maintains office efficiency by planning and implementing clinic and equipment maintenance.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Ensures Acacia Pet Clinic has a management team member available Monday - Friday, 8:00 AM – 7:00 PM.
Manages staff schedules and shift coverage to ensure adequate support during hours of business operations.
Evaluates staff performance and provides development.
Maintains accurate records and documentation files on staff development and performance.
Maintains clinic staff by recruiting, selecting, orienting, and training staff members.
Maintains staff job results by coaching, counseling, disciplining staff, planning, monitoring, and appraising job results.
Promotes a positive work environment and fosters teamwork among staff members.
Addresses staff concerns and escalates issues to the owner and HR team when necessary.
Mentors/coaches support staff and provide growth and development.
Researches strategies to further improve the patient and client experience.
Develops standards and procedures to maximize the patient and client experience.
Resolves client concerns or complaints related to administrative and clinical support with compassion and professionalism.
Partners and collaborates with the team in all service areas to provide excellent service to patients and clients.
Follows/performs any other job-related instructions and duties requested by anyone authorized to give instructions or assignments.
Duties, responsibilities, and activities may change at any time, with or without notice.
Required Skills/Abilities:
Must be compassionate towards people and pets.
Remains positive, professional, respectful, and calm under pressure.
Willing to learn new skills along with continuing education.
Must be an excellent communicator and be able to provide effective feedback professionally.
Must be comfortable in both a leadership and team-player role.
Possesses excellent communication skills and flow processes.
Is a forward-thinker, creative, and proactive.
Must be self-motivated and self-directed.
Able to multitask, prioritize, and manage time efficiently.
Skilled at encouraging a team; able to mentor and lead.
Must be a creative problem solver who thrives when presented with a challenge.
Must be excellent in client care and focus; ability to assess client’s needs and provide answers or methods for a positive client experience.
Eager to expand the company with new patients.
Proficient with computer systems and software, especially those related to appointment scheduling and record-keeping.
Education and Experience:
High school diploma or equivalent.
A bachelor’s degree in business administration, business, or a related field is preferred.
Veterinary Technician with at least five years of experience.
Practice Management experience (2 year minimum) required.
Physical Requirements:
Prolonged periods of standing, reaching, bending, and lifting.
Must be able to lift up to 50 pounds at times and have physical stamina for holding/lifting moving animals.
Job Type:
Full-time
Pay:
$75,000.00 - $85,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Professional development assistance
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
No nights
No weekends
Experience:
Veterinary experience: 2 years (Required)
Practice management: 2 years (Required)
Shift availability:
Day Shift (Required)
Ability to Commute:
San Jose, CA 95136 (Required)
Ability to Relocate:
San Jose, CA 95136: Relocate before starting work (Required)
Work Location:
In person
#J-18808-Ljbffr