Zayo Group
Head of Solutions, Strategic Accounts
Zayo Group, Indiana, Pennsylvania, us, 15705
Company DescriptionZayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.Zayo is seeking a
Head of Solutions, Strategic Accounts
to join our Solutions team where this position will consult with Digital Infrastructure and Carrier/Wholesale customers to create and design the technology innovations that deliver business outcomes. Working in concert with our Sales and Customer Success teams, the
Head of Solutions, Strategic Accounts
will create solutions that satisfy the most sophisticated customer requirements. We dedicate ourselves to supporting new team members, we value the broad range of experience levels and tenures in our organization and we celebrate learning, knowledge sharing, and mentoring.Zayo's Solutions Team is critical to driving mutual success for Zayo and our customers, and we need a dynamic technical leader as our
Head of Solutions, Strategic Accounts
for our Digital Infrastructure and Carrier accounts, responsible for half of Zayo's business. Our
Head of Solutions, Strategic Accounts
will report to the SVP of Solutions and will lead an organization of about 30 technologists, who serve as trusted business partners to global companies to reveal what's possible to make their businesses run better, faster, and smarter. This position will also be a key part of ongoing transformation of Zayo's business including identifying cross-functional business challenges and working collaboratively to drive improvements in effectiveness and efficiency.The organization will include a team of leaders and individuals who are trusted experts in hybrid networks and Zayo's products. You and the team will consult with customers to collaboratively architect solutions to business challenges that require a breadth of technologies and often include extensive collaboration with third parties. This position will need to have strong leadership and management skills, be highly capable and creative in interactions with customers and drive discovery of desired business outcomes and design of solutions to the technical, operational, financial and human obstacles inhibiting those outcomes.Responsibilities:LeadershipCoaching, developing and mentoring to drive employee engagement and retention.Sourcing and hiring great team members.Analyzing and managing organizational and individual performance.Setting strategy, objectives, measurements and leading execution to drive growth.Budget management.Business process improvement.Resolve problems and remove obstacles.Ability to handle confidential and sensitive matters with the utmost professionalism.Effectively share information regarding strategy and execute plans with your team and cross-functionally across Zayo.SalesApply your sophisticated business acumen to thoroughly understand customer business challenges, goals, and environment.Strong knowledge of OSI Layer 1-3 networking.Keep abreast of technology industry trends including the competitive landscape and emerging technologies in order to best position Zayo in the marketplace.Provide guidance and counsel in customer meetings throughout the sales cycle from discovery through close.Develop strong customer relationships.Qualifications:Minimum of seven (7) years of leadership experience in information technology and/or telecommunications including experience in pre-sales environments.Bachelor's degree in computer science, engineering, or related field; or equivalent business or military experience.Exceptional integrity in decisions and day-to-day interactions internally and externally.Excellent communication skills - written, verbal, listening, reasoning and objection handling.Proficient knowledge and use of common business applications including the Google and/or Microsoft suites.Experience developing and delivering technical training programs.Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment.Technical fluency in networking including optical, routing, switching, software-defined networks, network function virtualization, network security, load balancing and high availability design.A results-oriented mindset.Base Salary Range:
$180,000 - $245,000, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Head of Solutions, Strategic Accounts
to join our Solutions team where this position will consult with Digital Infrastructure and Carrier/Wholesale customers to create and design the technology innovations that deliver business outcomes. Working in concert with our Sales and Customer Success teams, the
Head of Solutions, Strategic Accounts
will create solutions that satisfy the most sophisticated customer requirements. We dedicate ourselves to supporting new team members, we value the broad range of experience levels and tenures in our organization and we celebrate learning, knowledge sharing, and mentoring.Zayo's Solutions Team is critical to driving mutual success for Zayo and our customers, and we need a dynamic technical leader as our
Head of Solutions, Strategic Accounts
for our Digital Infrastructure and Carrier accounts, responsible for half of Zayo's business. Our
Head of Solutions, Strategic Accounts
will report to the SVP of Solutions and will lead an organization of about 30 technologists, who serve as trusted business partners to global companies to reveal what's possible to make their businesses run better, faster, and smarter. This position will also be a key part of ongoing transformation of Zayo's business including identifying cross-functional business challenges and working collaboratively to drive improvements in effectiveness and efficiency.The organization will include a team of leaders and individuals who are trusted experts in hybrid networks and Zayo's products. You and the team will consult with customers to collaboratively architect solutions to business challenges that require a breadth of technologies and often include extensive collaboration with third parties. This position will need to have strong leadership and management skills, be highly capable and creative in interactions with customers and drive discovery of desired business outcomes and design of solutions to the technical, operational, financial and human obstacles inhibiting those outcomes.Responsibilities:LeadershipCoaching, developing and mentoring to drive employee engagement and retention.Sourcing and hiring great team members.Analyzing and managing organizational and individual performance.Setting strategy, objectives, measurements and leading execution to drive growth.Budget management.Business process improvement.Resolve problems and remove obstacles.Ability to handle confidential and sensitive matters with the utmost professionalism.Effectively share information regarding strategy and execute plans with your team and cross-functionally across Zayo.SalesApply your sophisticated business acumen to thoroughly understand customer business challenges, goals, and environment.Strong knowledge of OSI Layer 1-3 networking.Keep abreast of technology industry trends including the competitive landscape and emerging technologies in order to best position Zayo in the marketplace.Provide guidance and counsel in customer meetings throughout the sales cycle from discovery through close.Develop strong customer relationships.Qualifications:Minimum of seven (7) years of leadership experience in information technology and/or telecommunications including experience in pre-sales environments.Bachelor's degree in computer science, engineering, or related field; or equivalent business or military experience.Exceptional integrity in decisions and day-to-day interactions internally and externally.Excellent communication skills - written, verbal, listening, reasoning and objection handling.Proficient knowledge and use of common business applications including the Google and/or Microsoft suites.Experience developing and delivering technical training programs.Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment.Technical fluency in networking including optical, routing, switching, software-defined networks, network function virtualization, network security, load balancing and high availability design.A results-oriented mindset.Base Salary Range:
$180,000 - $245,000, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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