MAXIMUS
Head of Sales Data & Insights
MAXIMUS, Duluth, Minnesota, United States, 55806
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
Reporting to the Senior Vice President Commercial, the Head of Sales Data and Insight plays an important role in leveraging data to drive sales strategies and enhance business performance.
Essential Duties & Responsibilities
Data Analysis and Reporting:
•
Compiling, analysing, and reporting sales data via the Customer Relationship Management systems and other data sources.
• Monitoring competitor activity, customer behaviour, and market trends.
• Providing actionable insights to guide sales and marketing teams.
Sales Strategy Development:
• Contributing to the development of sales plans and objectives.
• Evaluating sales performance and identifying areas for improvement.
Customer Insights:
• Analysing customer data (from surveys, social media, and sales) to understand behaviours, preferences, and trends.
• Deriving actionable insights to enhance the customer experience.
Collaboration:
•
Collaborating with cross-functional teams, including marketing, corporate development and finance.
Qualifications and/or Experience
• Familiarity with Customer Relationship Management systems such as SalesForce.
• Knowledge of statistical modelling and forecasting.
• Prior experience of managing a team, ideally a team of data professionals.
• Customer focused, with prior experience with data management, with the ability to interpret complex data sets and derive actionable insights.
• Prior experience working within outsourced environments.
• Proven ability working with key stakeholders, building relationships across all levels.
• Prior experience working within a sales environment, with an understanding of sales processes, market dynamics and customer behaviour.
Individual competencies
• Proficiency in data analysis and reporting tools (Excel, SQL, PowerBI, etc.).
• Ability to influence others to adjust behaviours and act on change initiatives.
• High level of presentation skills, with ability to articulate findings clearly to non-technical stakeholders.
• Exceptional time management skills, delivering priorities to standards and deadlines with a logical and commercial approach.
• Excellent communication skills, both written and verbal, when interacting with team colleagues and internal/external stakeholders.
• Ability to prioritise projects and effective allocation of resources.
• Practical and pragmatic with ability to cut through problems to deliver value for colleagues and the organisation.
• Exhibit characteristics of high performance, goal oriented, and creative problem solving and business acumen.
• Strategic thinker, aligning data insights with business goals.
• Excellent analytical skills with ability to assimilate information quickly and communicate key messages simply and effectively to aid decision making.
• Strongly values led person with excellent judgement and decision-making skills.
• The ability to operate with a hands-on, pragmatic approach when required.
Salary Banding: £74,000 - £84,000
Closing Date: 27th September 2024
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
#J-18808-Ljbffr
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
Reporting to the Senior Vice President Commercial, the Head of Sales Data and Insight plays an important role in leveraging data to drive sales strategies and enhance business performance.
Essential Duties & Responsibilities
Data Analysis and Reporting:
•
Compiling, analysing, and reporting sales data via the Customer Relationship Management systems and other data sources.
• Monitoring competitor activity, customer behaviour, and market trends.
• Providing actionable insights to guide sales and marketing teams.
Sales Strategy Development:
• Contributing to the development of sales plans and objectives.
• Evaluating sales performance and identifying areas for improvement.
Customer Insights:
• Analysing customer data (from surveys, social media, and sales) to understand behaviours, preferences, and trends.
• Deriving actionable insights to enhance the customer experience.
Collaboration:
•
Collaborating with cross-functional teams, including marketing, corporate development and finance.
Qualifications and/or Experience
• Familiarity with Customer Relationship Management systems such as SalesForce.
• Knowledge of statistical modelling and forecasting.
• Prior experience of managing a team, ideally a team of data professionals.
• Customer focused, with prior experience with data management, with the ability to interpret complex data sets and derive actionable insights.
• Prior experience working within outsourced environments.
• Proven ability working with key stakeholders, building relationships across all levels.
• Prior experience working within a sales environment, with an understanding of sales processes, market dynamics and customer behaviour.
Individual competencies
• Proficiency in data analysis and reporting tools (Excel, SQL, PowerBI, etc.).
• Ability to influence others to adjust behaviours and act on change initiatives.
• High level of presentation skills, with ability to articulate findings clearly to non-technical stakeholders.
• Exceptional time management skills, delivering priorities to standards and deadlines with a logical and commercial approach.
• Excellent communication skills, both written and verbal, when interacting with team colleagues and internal/external stakeholders.
• Ability to prioritise projects and effective allocation of resources.
• Practical and pragmatic with ability to cut through problems to deliver value for colleagues and the organisation.
• Exhibit characteristics of high performance, goal oriented, and creative problem solving and business acumen.
• Strategic thinker, aligning data insights with business goals.
• Excellent analytical skills with ability to assimilate information quickly and communicate key messages simply and effectively to aid decision making.
• Strongly values led person with excellent judgement and decision-making skills.
• The ability to operate with a hands-on, pragmatic approach when required.
Salary Banding: £74,000 - £84,000
Closing Date: 27th September 2024
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
#J-18808-Ljbffr