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Conduent State & Local Solutions, Inc

Quality Assurance Analyst Trainer

Conduent State & Local Solutions, Inc, Indianapolis, Indiana, us, 46262


Quality Assurance Analyst TrainerResponsible for overseeing activities related to quality assurance and compliance with company and regulatory requirements.Conduct quality performance audits and provide analytical reports with process improvement recommendations.Assist in the development of systematic approaches for assuring high-quality services.Some travel may be required.All other duties as assigned.RequirementsExtensive knowledge of Indiana Public Assistance Programs (SNAP, Medicaid, and TANF).Experience using IEDSS.Education and Experience

(Preferred)Associate degree.Minimum 1 year of Indiana Eligibility Case Processing experience.Strong analytical, communication, and Microsoft Office skills.Estimated pay for this role is $19.50 per hour. Conduent is an Equal Opportunity Employer.Conduent provides various benefits including health insurance, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).