Associate Director, Fund Services Operations

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.Job DescriptionAssociate Director, Fund Services OperationsLocations : Kansas City, MO | HybridGet To Know The Team:Provides financial product support services with a customer-focused approach. Provides proactive and innovative solutions to customers. Manager of staff leaders for multiple departments, or manager of professionals who work on issues that require in-depth knowledge or specialized skills. Exercises wide-latitude to make decisions to achieve defined goals. Establishes operational objectives and provides strong tactical leadership. Coordinates with senior management or executives on critical cross-departmental or functional issues, removing barriers to operational success. Participates in the development and implementation of company policies. Accountable for the results of one or more departments. Minimally requires a Master's degree and 6 years of related experience, or Bachelor's degree and 8 years of related experience, or high school degree and 10 years of related experience.Why You Will Love It Here!Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeansYour Future:

401k Matching Program, Professional Development ReimbursementWork/Life Balance:

Flexible Personal/Vacation Time Off, Sick Leave, Paid HolidaysYour Wellbeing:

Medical, Dental, Vision, Employee Assistance Program, Parental LeaveDiversity & Inclusion:

Committed to Welcoming, Celebrating and Thriving on DiversityTraining:

Hands-On, Team-Customized, including SS&C UniversityExtra Perks:

Discounts on fitness clubs, travel and more!What You Will Get To Do:Oversee all operational activities associate with new client onboardingWork with internal and external auditors to complete Sarbanes Oxley requestsAssist and lead departmental initiativesAttend and contribute to operational, client and regulatory meetings in order to maintain and improve client serviceProvide coaching, training and leadership as necessary to the Operations teamAct as an escalation point and problem solver for the team, ensuring action plans are implemented in case of any service issuesMonitor operational Key Performance Indicators and manage improvement plansDevelop culture of continuous efficiency improvements resulting in increased capacityWhat You Will Bring:Bachelor’s degree in Finance or related field10+ years’ experience in Investor Services or related field (financial services/fund administration, corporate communications, portfolio management or securities analysis)Previous management experience is requiredStrong knowledge of financial services/mutual funds/hedge funds/private equity funds requiredExcellent communication skills, including written, listening and presentation abilitiesProven ability to work under pressure and meet deadlinesStrong organizational and relationship building skillsThank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at

www.ssctech.com/careers .

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