Bridgehead I.T.
Technical Account Manager
Bridgehead I.T., San Antonio, Texas, United States, 78208
We are an award-winning, global provider of business and technology consulting services. This has been amplified through our industry-leading partnerships with Microsoft, HP, Cisco. Are you an experienced Technical Account Manager with a strong background in account management and a diverse technical skill set? Are you passionate about building and nurturing client relationships while ensuring the successful delivery of technical solutions? If so, we want you to join our team!
Position Summary:
Seeking an experienced Technical Account Manager with a minimum of five years in account management or IT management, possessing a diverse technical skill set. The ideal candidate will excel in managing multiple client environments, demonstrating strong problem-solving abilities, and providing expert guidance on technical solutions. Join our team to leverage your expertise in delivering exceptional client-focused technical solutions.
Are you an experienced Technical Account Manager with a diverse technical skill set? Are you passionate about building and nurturing client relationships while ensuring the successful delivery of technical solutions? If so, we want you to join our team!
Responsibilities:
Act as the primary point of contact for a portfolio of clients, managing multiple client environments.Develop and maintain strong client relationships, understanding their business needs and technical requirements.Collaborate with clients to create and implement technical strategies that align with their goals.Provide expert guidance on our products and services, offering solutions to technical challenges.Proactively identify opportunities for upselling and cross-selling based on client needs.Collaborate with cross-functional teams to ensure timely and successful delivery of technical solutions.Conduct regular client meetings, including business reviews and progress assessments.Troubleshoot and resolve client issues and concerns, escalating when necessary.Stay up-to-date with industry trends and emerging technologies to provide valuable insights to clients.Qualifications:
Bachelor's degree in a technical field or equivalent work experience.Minimum of five years of experience in technical account management, IT management, or related role.Strong technical background with a wide range of technical skills and expertise.Proven ability to manage multiple client environments and deliver outstanding results.Exceptional communication and interpersonal skills.Ability to translate technical concepts into easily understandable terms for non-technical stakeholders.Strong problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.Customer-centric mindset and a passion for exceeding client expectations.Benefits:
Comprehensive health, dental, and vision insurance. Company pays for employee only dental and vision.Company provided short-term, long-term and life insurance.401(k) retirement plan with employer matching, after 90 days of full-time employment.Paid time off and holidays.Ongoing professional development opportunities.Collaborative and innovative work environment.
Bridgehead IT is proud to be an equal opportunity workplace and is an affirmative action employer.
Position Summary:
Seeking an experienced Technical Account Manager with a minimum of five years in account management or IT management, possessing a diverse technical skill set. The ideal candidate will excel in managing multiple client environments, demonstrating strong problem-solving abilities, and providing expert guidance on technical solutions. Join our team to leverage your expertise in delivering exceptional client-focused technical solutions.
Are you an experienced Technical Account Manager with a diverse technical skill set? Are you passionate about building and nurturing client relationships while ensuring the successful delivery of technical solutions? If so, we want you to join our team!
Responsibilities:
Act as the primary point of contact for a portfolio of clients, managing multiple client environments.Develop and maintain strong client relationships, understanding their business needs and technical requirements.Collaborate with clients to create and implement technical strategies that align with their goals.Provide expert guidance on our products and services, offering solutions to technical challenges.Proactively identify opportunities for upselling and cross-selling based on client needs.Collaborate with cross-functional teams to ensure timely and successful delivery of technical solutions.Conduct regular client meetings, including business reviews and progress assessments.Troubleshoot and resolve client issues and concerns, escalating when necessary.Stay up-to-date with industry trends and emerging technologies to provide valuable insights to clients.Qualifications:
Bachelor's degree in a technical field or equivalent work experience.Minimum of five years of experience in technical account management, IT management, or related role.Strong technical background with a wide range of technical skills and expertise.Proven ability to manage multiple client environments and deliver outstanding results.Exceptional communication and interpersonal skills.Ability to translate technical concepts into easily understandable terms for non-technical stakeholders.Strong problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.Customer-centric mindset and a passion for exceeding client expectations.Benefits:
Comprehensive health, dental, and vision insurance. Company pays for employee only dental and vision.Company provided short-term, long-term and life insurance.401(k) retirement plan with employer matching, after 90 days of full-time employment.Paid time off and holidays.Ongoing professional development opportunities.Collaborative and innovative work environment.
Bridgehead IT is proud to be an equal opportunity workplace and is an affirmative action employer.