RIVA Solutions
UX Research and Design Lead
RIVA Solutions, Washington, District of Columbia, us, 20022
Description
Title:
UX Research and Design Lead
Location:
Washington, DC
Terms:
Full-time
Clearance:
Public Trust
Travel:
0-20%
Education:
Bachelor's degree
Certifications:
None required
Experience:
8+ years of relevant experience
RESULTS. INNOVATION. VALUES. ACCOUNTABILITY
That is RIVA. Our employee-first approach has manifested a culture that attracts the best and brightest. By investing in people first, and providing a flexible work environment, our employees have higher morale, higher productivity rates, and lower turnover. At RIVA, people are our #1 priority.
Project Description
For this important digital transformation project, RIVA is providing a modernized website digital experience solution, with the goal of increasing usability and customer interactions, leveraging user experience design, content strategy, and CMS (Drupal) development. Specifically, the key objectives of the solution include the following:A modernized online presence and digital experienceContent delivery, utilizing structured content and taxonomyExtraction, management, and display of data in multiple formatModern, repeatable, and sustainable Agile best practices and CMS solutions, which automate and minimize or eliminate codingUtilization of Agile processes, Human Centered Design (HCD), with extensive User and Stakeholder engagementPosition Description and Responsibilities
As a UX Research and Design Lead, the ideal candidate must have experience with the full user experience research and design lifecycle for business software applications and websites, from UX research, feature conception, wireframe/storyboard iteration, and UX prototyping.
Responsibilities:
Understand and apply Human Centered Design (HCD) methodologies to conduct UX research with system end users and design user experiences that meet user needsSynthesize customer requirements, user needs, business objectives, and technical constraints communicated by stakeholders to generate design artifacts that advance the user experience and promote usabilityCreate thoughtful and impactful UX design concepts, wireframes, flows, information architecture, prototypes, and UI patternsLead collaborative design reviews and conduct usability testing to refine UX design artifactsSuccessfully communicate research findings, conceptual ideas, detailed designs, rationale, and usage guidelines, both verbally and visuallyCollaborate with developers and subject matter experts to refine the customer experience and analyze tradeoffs between usability and performance needsInteract extensively with customers and users, with a strong ability to make succinct and well-reasoned arguments for designs that benefit usersWork closely with software engineers to identify implementation approaches that balance user experience/usability goals with technical costRequirements
Bachelor's degree8+ years of experience conducting UX research and creating UX designs across a variety of digital channelsExperience reporting results of UX research using artifacts such as personas and journey mapsFluency with wireframing tools (primarily Figma)Full understanding of U.S. Web Design Standards and accessibility requirementsAgile and/or Lean knowledge and experiencePortfolio of UX design and research artifactsAbility to meet ambitious deadlines and deliver high-quality work on schedule, including quickly turning around design artifacts such as user flow diagrams, prototypes, comps/mock-ups, interactive wireframes, etc.Very strong verbal and written communication skills and extensive experience interacting with customers and usersExperience with working as part of a Scrum (or other agile methodology) development teamAbility to obtain a minimum of Public Trust ClearanceExperience creating UX designs for large-scale, enterprise websites with 25,000+ pages of content and complex business applicationsIn addition to UX design core skills, the ideal candidate will have experience designing journey maps, personas, and design-thinking artifactsSalary Range
:
$100-$150k DOE
RIVA Benefits:
Health, Dental, and Vision CoverageLife InsuranceRetirement Benefits / 401K with company matchingHSA/FSA Spending AccountsLong- and short-term disabilityPet InsuranceWellness Program InitiativesRIVA FlexAdditional Workplace Benefits
Title:
UX Research and Design Lead
Location:
Washington, DC
Terms:
Full-time
Clearance:
Public Trust
Travel:
0-20%
Education:
Bachelor's degree
Certifications:
None required
Experience:
8+ years of relevant experience
RESULTS. INNOVATION. VALUES. ACCOUNTABILITY
That is RIVA. Our employee-first approach has manifested a culture that attracts the best and brightest. By investing in people first, and providing a flexible work environment, our employees have higher morale, higher productivity rates, and lower turnover. At RIVA, people are our #1 priority.
Project Description
For this important digital transformation project, RIVA is providing a modernized website digital experience solution, with the goal of increasing usability and customer interactions, leveraging user experience design, content strategy, and CMS (Drupal) development. Specifically, the key objectives of the solution include the following:A modernized online presence and digital experienceContent delivery, utilizing structured content and taxonomyExtraction, management, and display of data in multiple formatModern, repeatable, and sustainable Agile best practices and CMS solutions, which automate and minimize or eliminate codingUtilization of Agile processes, Human Centered Design (HCD), with extensive User and Stakeholder engagementPosition Description and Responsibilities
As a UX Research and Design Lead, the ideal candidate must have experience with the full user experience research and design lifecycle for business software applications and websites, from UX research, feature conception, wireframe/storyboard iteration, and UX prototyping.
Responsibilities:
Understand and apply Human Centered Design (HCD) methodologies to conduct UX research with system end users and design user experiences that meet user needsSynthesize customer requirements, user needs, business objectives, and technical constraints communicated by stakeholders to generate design artifacts that advance the user experience and promote usabilityCreate thoughtful and impactful UX design concepts, wireframes, flows, information architecture, prototypes, and UI patternsLead collaborative design reviews and conduct usability testing to refine UX design artifactsSuccessfully communicate research findings, conceptual ideas, detailed designs, rationale, and usage guidelines, both verbally and visuallyCollaborate with developers and subject matter experts to refine the customer experience and analyze tradeoffs between usability and performance needsInteract extensively with customers and users, with a strong ability to make succinct and well-reasoned arguments for designs that benefit usersWork closely with software engineers to identify implementation approaches that balance user experience/usability goals with technical costRequirements
Bachelor's degree8+ years of experience conducting UX research and creating UX designs across a variety of digital channelsExperience reporting results of UX research using artifacts such as personas and journey mapsFluency with wireframing tools (primarily Figma)Full understanding of U.S. Web Design Standards and accessibility requirementsAgile and/or Lean knowledge and experiencePortfolio of UX design and research artifactsAbility to meet ambitious deadlines and deliver high-quality work on schedule, including quickly turning around design artifacts such as user flow diagrams, prototypes, comps/mock-ups, interactive wireframes, etc.Very strong verbal and written communication skills and extensive experience interacting with customers and usersExperience with working as part of a Scrum (or other agile methodology) development teamAbility to obtain a minimum of Public Trust ClearanceExperience creating UX designs for large-scale, enterprise websites with 25,000+ pages of content and complex business applicationsIn addition to UX design core skills, the ideal candidate will have experience designing journey maps, personas, and design-thinking artifactsSalary Range
:
$100-$150k DOE
RIVA Benefits:
Health, Dental, and Vision CoverageLife InsuranceRetirement Benefits / 401K with company matchingHSA/FSA Spending AccountsLong- and short-term disabilityPet InsuranceWellness Program InitiativesRIVA FlexAdditional Workplace Benefits