Donor Network of AZ
Referral Optimization Charge (Night Shift)
Donor Network of AZ, Tempe, Arizona, us, 85285
About the Team:
We are looking for dedicated individuals, excited to be a part of our culture! Donor Network of Arizona's mission is to make the most of life through the gift of organ and tissue donation. We challenge ourselves and others every day to realize Arizona's potential to save and improve lives. Every employee at Donor Network of Arizona is responsible for embracing the organizational culture by upholding the Donor Network of Arizona's core values of Positive Energy, Passion, and Eagerness.
We Offer:
Competitive Salary ($75,659 - $94,574) plus shift differentialOrganizational Incentive Program Annually, up to 10% (7% at target)Very Generous Medical, Dental & Vision InsurancePaid Life Insurance and LTD Insurance Voluntary Life Insurance options403b employer match and profit sharingGenerous Tuition Assistance ProgramEmployee Assistance ProgramEmployee Wellness ProgramTobacco Free Workplace
About the Referral Optimization Charge:
The Referral Optimization Charge (ROC) is responsible for managing daily organ referral activities, guiding, and supporting the Referral Responders and Referral Intake Specialists. The ROC ensures an efficient referral monitoring process, which includes conducting medical screenings, maintaining hospital communications, assessing donor suitability, and facilitating conversations with families. This position is essential in maintaining a smooth and effective organ referral process.
General Charge Duties
Acts as a shift leader and provides real-time logistical direction of referral monitoring resources to ensure optimal shift performance and efficiency.Ensures continual monitoring of potential organ donor referrals. Determines and communicates shift plan for deployment and case assignments to scheduled RO staff.Assists with the daily RO shift calls.Effectively provides staff with direct support and guidance on how to oversee new and difficult situations.Advises staff when working through operational challenges by providing mentoring, talking points, coaching and on-site support.Maintains the highest standards of professional conduct and interpersonal relationship development.Performs all the duties and responsibilities of the Referral Intake Specialist and Referral Responder as needed.
Initial Referral Intake and Response of Heart-Beating Ventilated (HBV) Referrals
Oversees the prompt and professional response to referrals, facilitating the evaluation of donor potential.Advises and supports Referral Responders in facilitating activation assignment responding to heart beat ventilated (HBV) referrals promptly.Guides the initial screening process for organ donor suitability.Collaborates with the organ advisor on call (AOC) to ensure accurate and efficient information is shared.
Organ Donor Suitability
Reviews obtained information and advises on the assessment of potential organ donors to enhance the donation process.Ensures accurate documentation of clinical status, plan of care, and family information.Prevents family conversations about donation when there is no potential for donation.Ensures withdrawal of care is not initiated before evaluating donor suitability.Collaborates with other applicable departmental advisors on organ referral progression and the activation of appropriate staff to facilitate donation conversations and organ donor management.
Family Conversation Facilitation
Ensures the evaluation and documentation of a referral's plan of care and the family's readiness for a donation conversation are regularly monitored.Supports Donation and Family Advocates (DFAs) in facilitating family conversations regarding donation.Guides the process of obtaining informed authorization from donor families in collaboration with hospital staff.Advise on appropriate timing for a family conversation.
Requirements:
Associate degree or higher in nursing, respiratory therapy, paramedic medicine, or related biological science (including transplant and donation science).
3 years OPO/organ referral response experience
Certified Procurement Transplant Coordinator (CPTC) preferred.
EMT-P, LPN or RT license preferred
Donor Network of Arizona is a drug free workplace.
We are looking for dedicated individuals, excited to be a part of our culture! Donor Network of Arizona's mission is to make the most of life through the gift of organ and tissue donation. We challenge ourselves and others every day to realize Arizona's potential to save and improve lives. Every employee at Donor Network of Arizona is responsible for embracing the organizational culture by upholding the Donor Network of Arizona's core values of Positive Energy, Passion, and Eagerness.
We Offer:
Competitive Salary ($75,659 - $94,574) plus shift differentialOrganizational Incentive Program Annually, up to 10% (7% at target)Very Generous Medical, Dental & Vision InsurancePaid Life Insurance and LTD Insurance Voluntary Life Insurance options403b employer match and profit sharingGenerous Tuition Assistance ProgramEmployee Assistance ProgramEmployee Wellness ProgramTobacco Free Workplace
About the Referral Optimization Charge:
The Referral Optimization Charge (ROC) is responsible for managing daily organ referral activities, guiding, and supporting the Referral Responders and Referral Intake Specialists. The ROC ensures an efficient referral monitoring process, which includes conducting medical screenings, maintaining hospital communications, assessing donor suitability, and facilitating conversations with families. This position is essential in maintaining a smooth and effective organ referral process.
General Charge Duties
Acts as a shift leader and provides real-time logistical direction of referral monitoring resources to ensure optimal shift performance and efficiency.Ensures continual monitoring of potential organ donor referrals. Determines and communicates shift plan for deployment and case assignments to scheduled RO staff.Assists with the daily RO shift calls.Effectively provides staff with direct support and guidance on how to oversee new and difficult situations.Advises staff when working through operational challenges by providing mentoring, talking points, coaching and on-site support.Maintains the highest standards of professional conduct and interpersonal relationship development.Performs all the duties and responsibilities of the Referral Intake Specialist and Referral Responder as needed.
Initial Referral Intake and Response of Heart-Beating Ventilated (HBV) Referrals
Oversees the prompt and professional response to referrals, facilitating the evaluation of donor potential.Advises and supports Referral Responders in facilitating activation assignment responding to heart beat ventilated (HBV) referrals promptly.Guides the initial screening process for organ donor suitability.Collaborates with the organ advisor on call (AOC) to ensure accurate and efficient information is shared.
Organ Donor Suitability
Reviews obtained information and advises on the assessment of potential organ donors to enhance the donation process.Ensures accurate documentation of clinical status, plan of care, and family information.Prevents family conversations about donation when there is no potential for donation.Ensures withdrawal of care is not initiated before evaluating donor suitability.Collaborates with other applicable departmental advisors on organ referral progression and the activation of appropriate staff to facilitate donation conversations and organ donor management.
Family Conversation Facilitation
Ensures the evaluation and documentation of a referral's plan of care and the family's readiness for a donation conversation are regularly monitored.Supports Donation and Family Advocates (DFAs) in facilitating family conversations regarding donation.Guides the process of obtaining informed authorization from donor families in collaboration with hospital staff.Advise on appropriate timing for a family conversation.
Requirements:
Associate degree or higher in nursing, respiratory therapy, paramedic medicine, or related biological science (including transplant and donation science).
3 years OPO/organ referral response experience
Certified Procurement Transplant Coordinator (CPTC) preferred.
EMT-P, LPN or RT license preferred
Donor Network of Arizona is a drug free workplace.