My Florida Corp Defunct
SENIOR CONSUMER SERVICE ANALYST
My Florida Corp Defunct, Tampa, Florida, us, 33646
SENIOR CONSUMER SERVICE ANALYST - 79012004
Date: Sep 18, 2024
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 837596
Agency: Business and Professional Regulations
Working Title: SENIOR CONSUMER SERVICE ANALYST - 79012004
Pay Plan: Career Service
Position Number: 79012004
Salary: $1,298.46 - $1,532.56 Biweekly
Posting Closing Date: 09/29/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
DIVISION OF REGULATION
SENIOR CONSUMER SERVICE ANALYST
Position Number: 79012004
Hiring Salary: $1,298.46 - $1,532.56 Biweekly
** OPEN COMPETIVITE **
Our Organization and Mission:
License efficiently. Regulate fairly. Florida counts on DBPR to ensure a lot of important matters are handled well. They range from the safety of food service to the integrity of real estate transactions, the standards of racing to the transparency of condominium governance, and of course, the qualifications of licensure that ensure work requiring a skilled professional is performed safely and sufficiently. Our stakeholders include these professionals and their customers alike.
Under the direction of Secretary Melanie S. Griffin, the agency oversees many of Florida’s professions and industries in the areas above, and many more which can be seen on our website: http://www.myfloridalicense.com/DBPR/.
The Work You Will Do:
This position is located within the Division of Regulation, Tampa Regional Office. This position is responsible for reviewing alleged violations of Florida Statutes and Board rules governing a variety of professions regulated by the department in various counties. Duties include but are not limited to:
Your Specific Responsibilities:
Analyzes and processes complaints received by the Department to determine the agency of appropriate jurisdiction. Identifies possible violations of the Professional Practice Acts, obtains sufficient documentation, verifies licensure, researches prior complaint history, and obtains information necessary to determine legal sufficiency; refers appropriate correspondence and cases to investigation field office or legal staff with written analysis citing specific possible violation of the pertinent practice acts.
Consults with, assists and acts as liaison between and among the professional boards, complainants, licensees, consultants, and other governmental agencies when necessary; periodically attends probable cause panel meetings, and attends training when applicable to enhance professional development and expertise.
Assist with the switchboard as needed.
Performs other related work as required.
Knowledge, Skills, and Abilities:
Ability to communicate effectively orally and in writing.
Ability to use available technology to perform duties include computer software, hardware, and data systems.
Ability to organize data into logical format for presentation in reports, documents and other written materials.
Knowledge of application requirements, include Florida Statutes, Board and Department rules.
Ability to plan, organize and coordinate work activities.
Minimum Requirements :
High School Diploma or its equivalent; and
One year Administrative or Clerical Office experience; and
Experience formatting, editing and creating comprehensive correspondence using Microsoft Office and e-mail correspondence using Microsoft Outlook; and
A valid Florida Driver’s License.
Preferred :
Preference will be given to applicants who have/are:
Experience in a regulatory field.
Proficient in using OnBase and Versa Regulation.
Knowledge of and ability to interpret and apply applicable Florida Statutes, laws, policies and procedures.
The Benefits of Working for the State of Florida:
“Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
State of Florida retirement package: 3% employee contribution required.
Nine annual paid holidays and one personal holiday
Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
Ability to earn up to 104 hours of paid sick leave annually.
The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
The State of Florida provides a $25,000 life insurance policy to eligible employees.
Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
Tax deferred medical and childcare reimbursement accounts are available.
Tuition waiver program to attend an approved State of Florida College or University
For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com
***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***
Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
NOTE: This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.
The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
SPECIAL REMINDERS:
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov .
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.
A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is veteranspreference@fdva.state.fl.us.
The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
Location:
TAMPA, FL, US, 33602
Nearest Major Market:Tampa
Date: Sep 18, 2024
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 837596
Agency: Business and Professional Regulations
Working Title: SENIOR CONSUMER SERVICE ANALYST - 79012004
Pay Plan: Career Service
Position Number: 79012004
Salary: $1,298.46 - $1,532.56 Biweekly
Posting Closing Date: 09/29/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
DIVISION OF REGULATION
SENIOR CONSUMER SERVICE ANALYST
Position Number: 79012004
Hiring Salary: $1,298.46 - $1,532.56 Biweekly
** OPEN COMPETIVITE **
Our Organization and Mission:
License efficiently. Regulate fairly. Florida counts on DBPR to ensure a lot of important matters are handled well. They range from the safety of food service to the integrity of real estate transactions, the standards of racing to the transparency of condominium governance, and of course, the qualifications of licensure that ensure work requiring a skilled professional is performed safely and sufficiently. Our stakeholders include these professionals and their customers alike.
Under the direction of Secretary Melanie S. Griffin, the agency oversees many of Florida’s professions and industries in the areas above, and many more which can be seen on our website: http://www.myfloridalicense.com/DBPR/.
The Work You Will Do:
This position is located within the Division of Regulation, Tampa Regional Office. This position is responsible for reviewing alleged violations of Florida Statutes and Board rules governing a variety of professions regulated by the department in various counties. Duties include but are not limited to:
Your Specific Responsibilities:
Analyzes and processes complaints received by the Department to determine the agency of appropriate jurisdiction. Identifies possible violations of the Professional Practice Acts, obtains sufficient documentation, verifies licensure, researches prior complaint history, and obtains information necessary to determine legal sufficiency; refers appropriate correspondence and cases to investigation field office or legal staff with written analysis citing specific possible violation of the pertinent practice acts.
Consults with, assists and acts as liaison between and among the professional boards, complainants, licensees, consultants, and other governmental agencies when necessary; periodically attends probable cause panel meetings, and attends training when applicable to enhance professional development and expertise.
Assist with the switchboard as needed.
Performs other related work as required.
Knowledge, Skills, and Abilities:
Ability to communicate effectively orally and in writing.
Ability to use available technology to perform duties include computer software, hardware, and data systems.
Ability to organize data into logical format for presentation in reports, documents and other written materials.
Knowledge of application requirements, include Florida Statutes, Board and Department rules.
Ability to plan, organize and coordinate work activities.
Minimum Requirements :
High School Diploma or its equivalent; and
One year Administrative or Clerical Office experience; and
Experience formatting, editing and creating comprehensive correspondence using Microsoft Office and e-mail correspondence using Microsoft Outlook; and
A valid Florida Driver’s License.
Preferred :
Preference will be given to applicants who have/are:
Experience in a regulatory field.
Proficient in using OnBase and Versa Regulation.
Knowledge of and ability to interpret and apply applicable Florida Statutes, laws, policies and procedures.
The Benefits of Working for the State of Florida:
“Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
State of Florida retirement package: 3% employee contribution required.
Nine annual paid holidays and one personal holiday
Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
Ability to earn up to 104 hours of paid sick leave annually.
The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
The State of Florida provides a $25,000 life insurance policy to eligible employees.
Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
Tax deferred medical and childcare reimbursement accounts are available.
Tuition waiver program to attend an approved State of Florida College or University
For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com
***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***
Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
NOTE: This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.
The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
SPECIAL REMINDERS:
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov .
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.
A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is veteranspreference@fdva.state.fl.us.
The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
Location:
TAMPA, FL, US, 33602
Nearest Major Market:Tampa