Center for Energy and Environment
Energy Counselor
Center for Energy and Environment, Saint Paul, Minnesota, United States, 55199
CEE- St Paul1754 University Avenue WestSt. Paul, MN 55104, USA
Description
CEE’s Energy Counselor position is part of a team assisting customers throughout the Twin Cities metro area in improving the energy efficiency of their homes. CEE is seeking motivated individuals who are skilled at working with people and providing high quality services to customers. No prior residential services experience is required; thorough on-the-job training is provided for CEE’s Energy Counselors.The Energy Counselor is responsible for working together with other team members to provide in-home residential energy services in support of CEE’s Residential Programs. The Energy Counselor is the primary point of contact for the customer and is responsible for establishing a good rapport. Home visits include an assessment of energy use and on-site installations of energy-saving products like LED light bulbs and energy efficient shower heads.ResponsibilitiesWork with a team member to conduct home visits according to established protocols.Manage time to complete visits according to schedule.Assume the role of Lead or Installer for Home Energy Squad (HES) Install visits.Conduct product installations for HES and multifamily visits (primarily LED light bulbs, energy efficient shower heads, weatherstripping, and thermostats).Consult with customers about energy goals, questions, and concerns.Teach customers about energy use and encourage low-cost and no-cost energy-saving measures.Communicate with coworkers throughout visits to discuss upgrade recommendations.Discuss upgrade recommendations with customers and gauge the customer’s interest.Encourage customers to complete additional recommended treatments by using the Energy Advisor service.Accurately record and enter data into our tracking database.Accurately manage product inventory.Complete assigned administrative tasks and responsibilities during office time.Assist with our marketing and outreach efforts.Understand and adhere to corporate policies and procedures, attending trainings as requested, and reading company-wide emails and correspondence.Ongoing participation in our Energy Counselor training program.Other duties as assigned or apparent.Qualifications/Job RequirementsDisplay genuine interest in residential energy efficiency and a willingness to expand your knowledge base on the subject.Demonstrate excellent customer relations and communication skills.Showcase strong time-management and organizational skills, with the ability to meet deadlines and work in team settings.Possess basic computer and keyboard competency and show proficiency in Microsoft Office Word and Excel.Be capable of lifting 50 pounds and performing physical tasks such as carrying, pushing, pulling, kneeling, and squatting.Be willing and able to work outside in all weather conditions.Hold a valid driver’s license and maintain a good driving record, and an ability to occasionally travel overnight to conferences and out-of-state work trips.Bilingual skills are a plus.CompensationThe hourly rate for this position is $19.50.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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Description
CEE’s Energy Counselor position is part of a team assisting customers throughout the Twin Cities metro area in improving the energy efficiency of their homes. CEE is seeking motivated individuals who are skilled at working with people and providing high quality services to customers. No prior residential services experience is required; thorough on-the-job training is provided for CEE’s Energy Counselors.The Energy Counselor is responsible for working together with other team members to provide in-home residential energy services in support of CEE’s Residential Programs. The Energy Counselor is the primary point of contact for the customer and is responsible for establishing a good rapport. Home visits include an assessment of energy use and on-site installations of energy-saving products like LED light bulbs and energy efficient shower heads.ResponsibilitiesWork with a team member to conduct home visits according to established protocols.Manage time to complete visits according to schedule.Assume the role of Lead or Installer for Home Energy Squad (HES) Install visits.Conduct product installations for HES and multifamily visits (primarily LED light bulbs, energy efficient shower heads, weatherstripping, and thermostats).Consult with customers about energy goals, questions, and concerns.Teach customers about energy use and encourage low-cost and no-cost energy-saving measures.Communicate with coworkers throughout visits to discuss upgrade recommendations.Discuss upgrade recommendations with customers and gauge the customer’s interest.Encourage customers to complete additional recommended treatments by using the Energy Advisor service.Accurately record and enter data into our tracking database.Accurately manage product inventory.Complete assigned administrative tasks and responsibilities during office time.Assist with our marketing and outreach efforts.Understand and adhere to corporate policies and procedures, attending trainings as requested, and reading company-wide emails and correspondence.Ongoing participation in our Energy Counselor training program.Other duties as assigned or apparent.Qualifications/Job RequirementsDisplay genuine interest in residential energy efficiency and a willingness to expand your knowledge base on the subject.Demonstrate excellent customer relations and communication skills.Showcase strong time-management and organizational skills, with the ability to meet deadlines and work in team settings.Possess basic computer and keyboard competency and show proficiency in Microsoft Office Word and Excel.Be capable of lifting 50 pounds and performing physical tasks such as carrying, pushing, pulling, kneeling, and squatting.Be willing and able to work outside in all weather conditions.Hold a valid driver’s license and maintain a good driving record, and an ability to occasionally travel overnight to conferences and out-of-state work trips.Bilingual skills are a plus.CompensationThe hourly rate for this position is $19.50.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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