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Hilton Chicago Magnificent Mile

Hotel Sales Coordinator

Hilton Chicago Magnificent Mile, Chicago, Illinois, United States, 60290


Our hotel is looking for a hospitality professional with sales experience to help our team increase revenue. You'll act as a go-between for the sales team and the front desk, ensuring that our guests have a wonderful stay while helping to find new customers and increase our revenue growth. Additionally, you'll be responsible for responding to visitor queries, following up with referrals, and helping the sales team with administrative duties. Our ideal candidate has excellent communication skills and customer service experience, preferably in the hospitality industry. The Sales Coordinator provides administrative support for the Sales staff including greeting visitors, answering the telephone, gathering data and compiling reports, maintaining files and preparing correspondence. You will be fully trained to help out at the Front desk when it is needed. This is a Full-time position Responsibilities: • Plan and organize work schedules, file important documents, and communicate with stakeholders and hotel departments about sales-related information • Create a list of business and referral leads through research and networking and make preliminary pitches • Increase revenues by upselling and providing additional amenities and upgrades to customers to ensure they are entirely satisfied • Assist clients by acting as a point of contact and communicating with them by phone and email in response to their queries and requests • Generate sales presentations and a variety of additional materials for prospective customers highlighting event space, dining and catering services, and facility amenities Qualifications: • Must have previous sales experience working in the hospitality industry • Exhibits superior communication, negotiation, and interpersonal abilities • Must possess a high school diploma or GED and a bachelor’s degree in business or a similar major is desired • Outstanding organizational skills and time management • Delphi experience