Business Intelligence Analyst (Membership)

OverviewTo provide actionable business intelligence in consultation with management and business units for use in daily and strategic decision making. Apply industry best practices and standards to create optimum solutions that improve business performance. Conduct analytical studies to provide results/recommendations to senior management for department and enterprise-wide strategic initiatives. Assist in leading complex/difficult tasks with considerable latitude and scope.ResponsibilitiesEvaluate operational efficiency and effectivenessPerform qualitative and quantitative analysis relating to operational functions, workflow, processes, and other business related issuesCollaborate with functional areas to develop and maintain performance metrics, measurements, methods and targetsObtain quantitative and qualitative data of business processes to analyze, determine and promote data driven decisionsAnalyze and evaluate competitor data and industry trends to understand current business unit competitive postureDesign and document dashboards, reports, and thresholds to alert business units to monitor business status and fluctuationsIdentify and assess business strategies and opportunities; develop appropriate analytical approachesCollect and analyze data; synthesize results of analyses, develop and make recommendations and alternatives based on the full spectrum of internal/external considerationsBuild new and/or modify existing database/data warehouse/data mart and business intelligence solutions to meet business and system requirementsUse data warehousing/business intelligence toolsets to gather, store, and provide access to data in assist management decision makingCollaborate with business units and senior management to conduct needs assessment to support organization strategies, tactics, and learning solutions that support business unit objectivesIdentify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and resultsCollaborate with management to establish objectives, standards, and strategies for delivering updates and changes to reporting and analytical proceduresProvide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvementsCompile, research and analyze trends in support of projects and initiativesEnsure the implementation of new and enhanced processesIdentify and assess business strategies and opportunities; develop appropriate analytical approachesPerforms other duties as assignedQualificationsSignificant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical toolsSignificant experience in problem resolution including determining root cause, scope and scale of issuesExtensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflowSignificant experience in market/consumer research, project management, and analysis in support of strategic planning initiativesSignificant experience in managing cross-functional, multi-dimensional teams and projects of the highest complexity which have business risk and impactSignificant experience in managing multiple priorities independently and/or in a team environment to achieve goalsSignificant experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problemsAdvanced skill interpreting, extrapolating and interpolating data for statistical research and modelingAdvanced skill interpreting and synthesizing large amounts of informationAdvanced skill analyzing statistics and reports to determine business performance and trendsAdvanced skill identifying and analyzing business requirements and recommending solutionsAdvanced skill in programming languagesAdvanced skill resolving conflicting requests and meeting changing requirementsAdvanced skill presenting findings, conclusions, alternatives and information clearly and conciselyAdvanced skill maintaining accuracy with attention to detail and meeting deadlinesAdvanced research, analytical, and problem solving skillsAdvanced verbal and written communication skillsAdvanced database and presentation software skillsAdvanced word processing and spreadsheet software skillsBachelor's Degree in a related field, or the equivalent combination of training, education and experienceDesired Qualification(s)Significant knowledge of project lifecycles and management methodologiesWorking knowledge of Navy Federal Human Resources policies, procedures, and programsWorking knowledge of object oriented principlesMaster's Degree in a related field, or the equivalent combination of training, education and experienceHours:

Monday - Friday, 8:00AM - 4:30PMLocations:

820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602About UsNavy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. * Best Companies for Latinos to Work for 2024 * Computerworld Best Places to Work in IT * Forbes 2024 America's Best Large Employers * Forbes 2023 The Best Employers for New Grads *

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Equal Employment Opportunity:

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace:

Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers:

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act:

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.