Member Service Advisor (Call Center Rep)
CornerStone Staffing, Lewisville, TX, United States
CornerStone Staffing has an opening as a Member Service Advisor (Call Center Rep) in Lewisville, TX! If you are passionate about helping others and thrive in a fast-paced environment, this role is perfect for you. Show us your excellent communication skills and customer service expertise by applying today!
Job Title: Member Service Advisor (Call Center Rep)
Pay Rate: $20.50-$23/hr | Weekly pay!
Location: Lewisville, TX | Onsite
Schedule: Monday-Friday 9:00 AM - 8:00 PM CST AND Saturday 10:00 AM - 5:00 PM CST (once hired on permanent)
You will work every Saturday, always off on Sunday, and have another day off during the week
RESPONSIBILITIES
As a pivotal role in ensuring unparalleled member service, we are seeking candidates who are passionate about making a difference and are driven to support our collective achievements.
Candidates must possess exceptional customer service skills, demonstrating the ability to go above and beyond in meeting member needs.
Proficiency in utilizing various software and tools is crucial for effectively managing inquiries and resolving issues promptly.
Strong problem-solving abilities and a deep understanding of financial products are essential for addressing complex member concerns with precision.
Collaboration with other departments to enhance operational efficiencies and elevate the member journey is a key aspect of the role.
Successful candidates will thrive in a fast-paced environment by consistently exceeding performance metrics and upholding high standards of quality and productivity in every interaction.
REQUIREMENTS
High School Diploma or equivalent
2+ years in a call center environment
2+ years working in financial services
WILL YOU JOIN OUR TEAM?
We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!
To Apply for this Job:
Click the Apply Online button, then:
If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application and select the Irving Team.
After completing the online application, email your resume to
irving.resume@cornerstonestaffing.com
and enter "Financial Service Advisor" in the subject line of your email.