Housing Support Technician Supervisor

POSITION TITLE

Housing Support Technician Supervisor

LOCATION

Louisville, KY

STATUS

Full Time, Salaried, Exempt (2nd Shift)

PROGRAM

• VOA Home

REPORTS TO

Senior Director of Housing Services

INTRODUCTION

Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.

BENEFITS

Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:

Health and Wellness
Employee Assistance Plans (EAP)
Health and Wellness Program
Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account
Health Spending Account
Short Term Disability
MetLife Legal Plans

Financial Wellbeing
Competitive Compensation Packages
Life Insurance (company paid)
403b retirement plan with company fund matching
Employee discounts 
*Loan forgiveness options through federal programs 
(National Health Corp & Public Service Loan Forgiveness) 
All company paid benefits and paid time off effective day one

Work Culture
Commitment Committee
Justice Committee
Integrity Committee
Compassion Committee
DE&I Committee
Retention Committee

Training & Development
VOA LEAD Program- Leadership Development Program
VOA University - Staff Development
VOA Academy - Clinical Training and Development

JOB SUMMARY AND QUALIFICATIONS

The HST Supervisor is responsible for assisting the Senior Director in supervising the Housing Support Techs. In addition, this position will assist with the functional operations and light administrative functions of the residential program and facility. These duties include monthly quality assurance checks of maintenance, health and safety, and security of facilities assigned. Also, the HST Supervisor is responsible for scheduling staff to insure required coverage. Should absences or vacancies occur, the Supervisor will schedule coverage or provide coverage personally. In the case of position vacancies, the Supervisor will screen applicants in first phase of interview process, and report outcome of these interviews to the Program Manager. 

WHAT YOU SHOULD HAVE FOR THIS ROLE
The position requires a minimum of a high school diploma, or GED. Two years post-secondary education preferred. Two years prior experience in a residential facility (or other specialized knowledge and experience) and at least one-year supervisory experience required. Valid ID is required. Must have ability to be CPR certified, upon 30 days of employment.

RESPONSIBILITIES

1. Maintain operational control of the facility in the absence of case managers.
2. Maintain chronological written records of events that occur during shift.
3. Maintain client and visitor sign-in/sign out log.
4. Insure facility cleanliness, maintenance, health and safety of the facility. Insures that HST staff monitor client duties/chores.
5. Observe client behavior and report abnormal behavior to Supervisor.
6. Make periodic rounds of facility and grounds and monitor clients and visitors.
7. Monitor all clients and visitors activities.
8. Insure fire and other safety measures are carried out and be familiar with basic functions of fire equipment, breaker panels and familiarize self with evacuation plans.
9. Insure clients and visitors compliance with Volunteers of America policies.
10. Insure that HST staff follow all rules
11. Perform other duties as assigned.
12. Maintain a current CPR and First Aid certificate
13. Insure that staff/clients have sufficient supplies.
14. Deals with incidents of low performance HST staff as outlined in agency policy and procedure.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.