Paramount Pictures
IT Support
Paramount Pictures, Minneapolis, Minnesota, United States, 55400
WCCO-TV/CBS is seeking IT Support for Engineering/Operations.Job Description :
This role spans both traditional IT and broadcast engineering disciplines including:Work effectively with both the Manager of Technology Infrastructure and the Director of Engineering to ensure the availability and proper operation of the computer network, servers, workstations, and associated equipment.Project manage and implement the installation, configuration and integration of complex systems including broadcast equipment.Candidates must have a solid understanding of local and wide area computer networks, and their components and be able to resolve issues quickly.Availability for supporting our 24x7 operation.The Specialist will assist and train end users in the best use of technology and file-based video workflows. Also, provide best practices support for remote desktop and VPN access.Build and maintain accounts in Active Directory and Open Directory.Manage user permissions, access rights, and help desk systems.Must have experience provisioning and supporting Apple devices using management tools like JAMF and Apple Business Manager.Prove that software updates and patches are accurately installed.Maintain security solutions including anti-virus, firewall, malware, and intrusion detection systems.Provide and maintain system backups and recovery.Provide strong leadership for implementing disaster recovery protocols.Assists with tracking and compliance for device data and equipment disposal, fixed assets inventory, access control, and environmental health and safety.Required Qualifications:
College diploma or university degree in the field of computer sciences and/or 4 years equivalent work experience.Microsoft Certified Administrator (MSCA) or equivalent experience.Highly self-motivated and directed with an attention to detail.Detailed knowledge of media encoding, transcoding, and management.Strong written, verbal communication, and interpersonal skills.Proven customer service orientation.
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This role spans both traditional IT and broadcast engineering disciplines including:Work effectively with both the Manager of Technology Infrastructure and the Director of Engineering to ensure the availability and proper operation of the computer network, servers, workstations, and associated equipment.Project manage and implement the installation, configuration and integration of complex systems including broadcast equipment.Candidates must have a solid understanding of local and wide area computer networks, and their components and be able to resolve issues quickly.Availability for supporting our 24x7 operation.The Specialist will assist and train end users in the best use of technology and file-based video workflows. Also, provide best practices support for remote desktop and VPN access.Build and maintain accounts in Active Directory and Open Directory.Manage user permissions, access rights, and help desk systems.Must have experience provisioning and supporting Apple devices using management tools like JAMF and Apple Business Manager.Prove that software updates and patches are accurately installed.Maintain security solutions including anti-virus, firewall, malware, and intrusion detection systems.Provide and maintain system backups and recovery.Provide strong leadership for implementing disaster recovery protocols.Assists with tracking and compliance for device data and equipment disposal, fixed assets inventory, access control, and environmental health and safety.Required Qualifications:
College diploma or university degree in the field of computer sciences and/or 4 years equivalent work experience.Microsoft Certified Administrator (MSCA) or equivalent experience.Highly self-motivated and directed with an attention to detail.Detailed knowledge of media encoding, transcoding, and management.Strong written, verbal communication, and interpersonal skills.Proven customer service orientation.
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