Eyemart Express
Front Desk Optometrist’s Tech FT Madison, WI #051
Eyemart Express, Madison, Wisconsin, us, 53774
Front Desk Optometrist’s Tech FT Madison, WI #051
Front Desk Associate (Optometrist’s Technician) Full TimeCompany Overview:
30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities.Earning Potential:
The earning potential for this role is competitive, inclusive of base pay and incentives.Job Description:
The Dr's Tech, also known as an Optometrist Technician or Optical Technician, will primarily assist under the store Doctor. The general responsibilities of this position are to service all customers who enter the Doctor’s office and assist them with the delivery of exam services as well as the purchase of contact lenses. This person is responsible for maintaining company standards while:Answering the telephoneGreeting patientsPerforming the “pre-test”Selling contact lensesCommunicating Eyemart’s specials and everyday low pricesMeeting sales goalsData entry into the computerFollowing A/R proceduresPerforming I & R (insertion and removal) trainingOrdering and dispensing contact lensesTroubleshooting customer complaintsFiling, and reporting as necessaryThe Dr’s Tech is also responsible for performing any related work as directed by a Manager or Doctor.Responsibilities:Provide exceptional customer service to all patients.Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.Compute and process payment transactions/refunds using the in-house Point of Sale system.Perform other administrative tasks as assigned.Process insurance claims efficiently.Maintain up-to-date knowledge of products.Create and maintain patient files, following company and HIPAA policies regarding confidentiality.Input customer information into the computer system accurately.Assess and interpret patient’s needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings).Sign-in patients and document any insurance eligibility information before any services are provided.Perform a thorough “pre-test” as directed by the local Doctor.Order and receive contact lenses and assist with inventory control.Requirements:High School Diploma or GED.Experience working in retail, customer service, or sales.Experience working in the optical industry is preferred but not required. We are willing to train.Benefits:Health InsuranceVision InsuranceMatching 401kShort-Term and Long-Term DisabilityLife InsuranceFully paid benefits to maintain licensing requirements and opportunities for advancementAt Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off.This posting provides an overview of the role. A full job description will be provided upon hire.
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Front Desk Associate (Optometrist’s Technician) Full TimeCompany Overview:
30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities.Earning Potential:
The earning potential for this role is competitive, inclusive of base pay and incentives.Job Description:
The Dr's Tech, also known as an Optometrist Technician or Optical Technician, will primarily assist under the store Doctor. The general responsibilities of this position are to service all customers who enter the Doctor’s office and assist them with the delivery of exam services as well as the purchase of contact lenses. This person is responsible for maintaining company standards while:Answering the telephoneGreeting patientsPerforming the “pre-test”Selling contact lensesCommunicating Eyemart’s specials and everyday low pricesMeeting sales goalsData entry into the computerFollowing A/R proceduresPerforming I & R (insertion and removal) trainingOrdering and dispensing contact lensesTroubleshooting customer complaintsFiling, and reporting as necessaryThe Dr’s Tech is also responsible for performing any related work as directed by a Manager or Doctor.Responsibilities:Provide exceptional customer service to all patients.Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.Compute and process payment transactions/refunds using the in-house Point of Sale system.Perform other administrative tasks as assigned.Process insurance claims efficiently.Maintain up-to-date knowledge of products.Create and maintain patient files, following company and HIPAA policies regarding confidentiality.Input customer information into the computer system accurately.Assess and interpret patient’s needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings).Sign-in patients and document any insurance eligibility information before any services are provided.Perform a thorough “pre-test” as directed by the local Doctor.Order and receive contact lenses and assist with inventory control.Requirements:High School Diploma or GED.Experience working in retail, customer service, or sales.Experience working in the optical industry is preferred but not required. We are willing to train.Benefits:Health InsuranceVision InsuranceMatching 401kShort-Term and Long-Term DisabilityLife InsuranceFully paid benefits to maintain licensing requirements and opportunities for advancementAt Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off.This posting provides an overview of the role. A full job description will be provided upon hire.
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