National Black MBA Association
Business Solutions Advisor - Hacienda Heights Financial Center - Bilingual Manda
National Black MBA Association, Los Angeles, California, United States,
Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job Responsibilities:Recommends financial advice and guidance that align with client financial goals and needs.Builds and deepens relationships with new and existing clients by leveraging the full capabilities of the bank.Analyzes client financial needs and applies knowledge of borrowing and banking to recommend alternative or additional financial services that best align with the client's unique priorities.Connects with clients through outreach and pipeline management activities and conducts consistent follow-up routines to meet client needs.Makes decisions on client requests and makes referrals to appropriate internal partners based on client needs.Partners with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates during meetings to assist with team delivery of an exceptional client experience.Required Qualifications:Bilingual Mandarin Required.Has demonstrated experience and proven success with business-to-business sales or small business banking.Has strong communication skills with the ability to effectively influence clients.Has effective customer service skills with the ability to manage the full client end-to-end experience and problem resolution.Has a proven sales track record.Is able to build productive partnerships and working relationships.Is experienced with outbound phone sales.Desired Qualifications:Experience with financial information, spreadsheets, and financial skills.Experience with in-person customer service and sales.Experience working with small business clients.Experience meeting or exceeding goals.A working knowledge of small business products and services.Bilingual Mandarin.Skills:Risk ManagementClient ManagementClient Solutions AdvisoryReferral IdentificationCustomer and Client FocusCredit and Risk AssessmentClient Experience BrandingPipeline ManagementReferral ManagementCredit Documentation RequirementsIssue ManagementProspectingRelationship BuildingAttention to DetailCollaborationThe following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC; Safe Act; Loan Originators.Minimum Education Requirement:
High School Diploma / GED / Secondary School or equivalent.Shift:
1st shift (United States of America)Hours Per Week:
40Pay Transparency details:Pay range $26.00 - $32.89 hourly pay, offers to be determined based on experience, education, and skill set. Formulaic incentive eligible. This role is eligible to participate in a formulaic incentive plan. Employees are eligible for incentives as detailed by the specific line of business incentive plan provisions. Formulaic plans may be comprised of monthly, quarterly, and/or annual incentive opportunities. Incentives are earned based on the employee’s performance against defined metrics. This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources, and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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High School Diploma / GED / Secondary School or equivalent.Shift:
1st shift (United States of America)Hours Per Week:
40Pay Transparency details:Pay range $26.00 - $32.89 hourly pay, offers to be determined based on experience, education, and skill set. Formulaic incentive eligible. This role is eligible to participate in a formulaic incentive plan. Employees are eligible for incentives as detailed by the specific line of business incentive plan provisions. Formulaic plans may be comprised of monthly, quarterly, and/or annual incentive opportunities. Incentives are earned based on the employee’s performance against defined metrics. This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources, and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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