Pentair plc
Sr. Manager, Salesforce Capability
Pentair plc, Golden Valley, Minnesota, United States,
Sr. Manager, CRM Capability
ApplyLocation:
Golden Valley, MNTime Type:
Full timePosted On:
Posted 2 Days AgoJob Requisition ID:
R19316Job Description:
At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, inspiring people to move, improve and enjoy life’s essential resources for happier, healthier lives. From our residential and business water solutions to our sustainable innovations and applications, our 10,500 global employees serve customers in more than 150 countries, working to help improve lives and the environment around the world.As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, a generous 401(k) and ESPP to help you save for retirement, plus paid time off and wellness programs to encourage a healthy work/life balance.We are seeking a highly motivated, skilled, and experienced Sr. Manager, IT Customer Relationship Management to oversee the delivery of Salesforce.com projects for Pentair. The ideal candidate will be responsible for ensuring the successful implementation of Salesforce.com solutions, meeting internal client expectations, and maintaining project timelines and budgets. The Sr. Manager, IT Customer Relationship Management will work closely with cross-functional teams, including sales, marketing, and IT, to drive customer success and satisfaction.Responsibilities:Lead the planning, execution, and delivery of Salesforce projects using Agile methodologies. Ensure that projects are completed within the defined scope, quality, time, and cost constraints.Provide leadership to cross-functional teams, including developers, architects, and business analysts, to ensure successful project delivery.Develop and maintain project plans, schedules, and budgets, and ensure that they are adhered to throughout the project lifecycle.Actively participate in client meetings, providing updates on project status, addressing concerns, and identifying new opportunities for growth.Develop and maintain strong relationships with clients, ensuring customer satisfaction and retention.Manage project risks and issues and develop and implement mitigation strategies as needed.Ensure that project documentation is accurate, complete, and up-to-date.Continuously monitor project performance and provide regular status reports to senior management.Manage and develop a team of architects, developers, and administrators.Requirements:Bachelor's degree in Computer Science, Information Systems, or a related field.At least 10 years of experience in Salesforce.com project management.At least 5 years experience managing people.Strong understanding of Salesforce.com platform and related technologies.Proven experience in delivering Salesforce projects using Agile methodologies, with a solid understanding of Agile principles, practices, and frameworks (e.g., Scrum, Kanban).Certified Scrum Master (CSM), Certified Product Owner (CPO), or similar Agile certification.Experience managing complex, cross-functional projects with multiple stakeholders.Excellent communication, interpersonal, and leadership skills.Ability to manage multiple projects simultaneously and prioritize effectively.Strong analytical and problem-solving skills.Salesforce.com certification is a plus.Pentair is an Equal Opportunity EmployerDiversity, Equity and Inclusion:
With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences, and many more factors contribute to this diversity.We take ongoing action to improve the diversity of our workforce by:Ensuring leadership involvement and ownership.Attracting and retaining diverse talent at all levels.Fostering a globally aware, inclusive culture.Ensuring our practices are fair and non-discriminatory.About Us
At Pentair, we help the world sustainably move, improve, and enjoy water, life’s most essential resource. From our residential and commercial water solutions to industrial water management and everything in between, Pentair is focused on smart, sustainable water solutions that help our planet and people thrive.Pentair had revenue in 2023 of approximately $4.1 billion and trades under the ticker symbol PNR. With approximately 10,500 global employees serving customers in more than 150 countries, we work to help improve lives and the environment around the world. To learn more, visit Pentair.com.
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ApplyLocation:
Golden Valley, MNTime Type:
Full timePosted On:
Posted 2 Days AgoJob Requisition ID:
R19316Job Description:
At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, inspiring people to move, improve and enjoy life’s essential resources for happier, healthier lives. From our residential and business water solutions to our sustainable innovations and applications, our 10,500 global employees serve customers in more than 150 countries, working to help improve lives and the environment around the world.As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, a generous 401(k) and ESPP to help you save for retirement, plus paid time off and wellness programs to encourage a healthy work/life balance.We are seeking a highly motivated, skilled, and experienced Sr. Manager, IT Customer Relationship Management to oversee the delivery of Salesforce.com projects for Pentair. The ideal candidate will be responsible for ensuring the successful implementation of Salesforce.com solutions, meeting internal client expectations, and maintaining project timelines and budgets. The Sr. Manager, IT Customer Relationship Management will work closely with cross-functional teams, including sales, marketing, and IT, to drive customer success and satisfaction.Responsibilities:Lead the planning, execution, and delivery of Salesforce projects using Agile methodologies. Ensure that projects are completed within the defined scope, quality, time, and cost constraints.Provide leadership to cross-functional teams, including developers, architects, and business analysts, to ensure successful project delivery.Develop and maintain project plans, schedules, and budgets, and ensure that they are adhered to throughout the project lifecycle.Actively participate in client meetings, providing updates on project status, addressing concerns, and identifying new opportunities for growth.Develop and maintain strong relationships with clients, ensuring customer satisfaction and retention.Manage project risks and issues and develop and implement mitigation strategies as needed.Ensure that project documentation is accurate, complete, and up-to-date.Continuously monitor project performance and provide regular status reports to senior management.Manage and develop a team of architects, developers, and administrators.Requirements:Bachelor's degree in Computer Science, Information Systems, or a related field.At least 10 years of experience in Salesforce.com project management.At least 5 years experience managing people.Strong understanding of Salesforce.com platform and related technologies.Proven experience in delivering Salesforce projects using Agile methodologies, with a solid understanding of Agile principles, practices, and frameworks (e.g., Scrum, Kanban).Certified Scrum Master (CSM), Certified Product Owner (CPO), or similar Agile certification.Experience managing complex, cross-functional projects with multiple stakeholders.Excellent communication, interpersonal, and leadership skills.Ability to manage multiple projects simultaneously and prioritize effectively.Strong analytical and problem-solving skills.Salesforce.com certification is a plus.Pentair is an Equal Opportunity EmployerDiversity, Equity and Inclusion:
With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences, and many more factors contribute to this diversity.We take ongoing action to improve the diversity of our workforce by:Ensuring leadership involvement and ownership.Attracting and retaining diverse talent at all levels.Fostering a globally aware, inclusive culture.Ensuring our practices are fair and non-discriminatory.About Us
At Pentair, we help the world sustainably move, improve, and enjoy water, life’s most essential resource. From our residential and commercial water solutions to industrial water management and everything in between, Pentair is focused on smart, sustainable water solutions that help our planet and people thrive.Pentair had revenue in 2023 of approximately $4.1 billion and trades under the ticker symbol PNR. With approximately 10,500 global employees serving customers in more than 150 countries, we work to help improve lives and the environment around the world. To learn more, visit Pentair.com.
#J-18808-Ljbffr