Presidio, Inc.
Senior Analyst, Salesforce
Presidio, Inc., Hauppauge, New York, United States, 11788
SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen.WHY YOU SHOULD JOIN US?
You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.THE ROLE: Senior Salesforce AnalystJob Summary:
As a
Senior Salesforce Analyst , you will provide day-to-day support of our Enterprise Salesforce solution.Job Responsibilities:Serve as primary system administrator for the Salesforce.com environment with 1000+ users.Oversee all administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks.Complete regular internal system audits and prepare for upgrades.Manage Salesforce.com data feeds and other integrations.Coordinate the evaluation, scope and completion of new development requests.Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities.Assist in training of new users, and grow the Salesforce.com skill set across the organization.Effectively act as the liaison between our users, vendors and application development teams.Work independently with members of the user community to define and document development requirements.Required Skills:Excellent project management skills and a positive attitude.Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.Creative and analytical thinker with strong problem-solving skills.Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes.Proven ability to design and implement new processes and facilitate user adoption.Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.Strong understanding of Salesforce.com best practices and functionality.Strong data management abilities.A documented history of successfully driving projects to completion.A demonstrated ability to understand and articulate complex requirements.Additional Desired Skills:Salesforce.com Admin (ADM201 and ADM211) certified.Sales Cloud, Service Cloud and Developer certifications preferred.Experience with IT sales preferred.Must demonstrate exceptional verbal and written communication skills.Must demonstrate ability to communicate effectively at all levels of the organization.Education and Experience:Bachelor's degree or equivalent experience and/or military experience.Minimum of 5-7 years of experience as a Salesforce.com administrator.ABOUT PRESIDIOPresidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes.For more information visit:
http://presidio.com
#J-18808-Ljbffr
You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.THE ROLE: Senior Salesforce AnalystJob Summary:
As a
Senior Salesforce Analyst , you will provide day-to-day support of our Enterprise Salesforce solution.Job Responsibilities:Serve as primary system administrator for the Salesforce.com environment with 1000+ users.Oversee all administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks.Complete regular internal system audits and prepare for upgrades.Manage Salesforce.com data feeds and other integrations.Coordinate the evaluation, scope and completion of new development requests.Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities.Assist in training of new users, and grow the Salesforce.com skill set across the organization.Effectively act as the liaison between our users, vendors and application development teams.Work independently with members of the user community to define and document development requirements.Required Skills:Excellent project management skills and a positive attitude.Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.Creative and analytical thinker with strong problem-solving skills.Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes.Proven ability to design and implement new processes and facilitate user adoption.Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.Strong understanding of Salesforce.com best practices and functionality.Strong data management abilities.A documented history of successfully driving projects to completion.A demonstrated ability to understand and articulate complex requirements.Additional Desired Skills:Salesforce.com Admin (ADM201 and ADM211) certified.Sales Cloud, Service Cloud and Developer certifications preferred.Experience with IT sales preferred.Must demonstrate exceptional verbal and written communication skills.Must demonstrate ability to communicate effectively at all levels of the organization.Education and Experience:Bachelor's degree or equivalent experience and/or military experience.Minimum of 5-7 years of experience as a Salesforce.com administrator.ABOUT PRESIDIOPresidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes.For more information visit:
http://presidio.com
#J-18808-Ljbffr