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Intuit

Staff Product Manager - Community Platform Innovation

Intuit, San Francisco, California, United States, 94199


Overview

Join the Digital Experiences team as a Senior Product Manager responsible for Community platform and AI-driven user experiences. You will be tasked with utilizing artificial intelligence, customer empathy, data-driven logic, and copious creativity to build a UI framework for AI guided experiences that accelerate Intuit customers’ speed to benefit.

We are looking for candidates with a strong track record of managing platform products, demonstrated experience in UI frameworks, deep technical understanding, strong execution capability, and a history of building strong business partnerships and delivering impactful business results.

What you'll bring

Ability to develop and execute a successful product roadmapExperience with Agile development and methodologiesProven expertise leading cross-functional teams that together launch on-time and on-budget desktop, web or mobile software product offeringsStrong project management skills, including the ability to think and lead complex projects simultaneouslySuccessful history of delivering customer-driven products designed to create a great customer experienceBS or BA Degree preferred or equivalent work experience5+ years designing and delivering world-class platform products in a Product Management role, focusing on cross-functional, distributed teams.Demonstrated understanding of front-end development, preferably work experience in front-end engineeringExperience with UI frameworks such as React, Angular, etc.Passionate about building robust communities from a platform perspective, AI, and using AI to power new customer experiencesExcels at stakeholder management and influencing across the organizationTrack record in defining and delivering awesome products solving big customer needs.Proven experience with successfully executing a multi-quarter roadmap for a multi-team, cross-functional organizationDemonstrated success in taking data-driven approaches and delivering impactful business results through experimentation.Experience with Agile development and methodologies being the product ownerPassion for the customer - A track record of working closely with customers and partners, of listening and taking a customer-focused approach to strategy and prioritiesExcellent collaboration and initiative sequencing skills - leading execution across teams, influencing across organizations and geographiesGreat communication skills - in small teams and larger group presentation formats

How you will lead

Define and deliver on durable requirements for building Generative AI-driven user experiences, including Tools, Libraries, Analytics solutions, and Paved Roads.Prioritize the creation of new interaction patterns, components, and feedback mechanisms for Intuit’s Design System team.Conduct Market research on Generative AI-driven interactions and evangelize innovative solutions across the organization.Work with content teams on scaling best practices for GenAI voice and tone across Intuit.Partner closely with Product Managers and teams from the different Intuit business offerings to understand the requirements and priorities, and to drive to a common goal.Work closely with architects and senior engineers to design secure and scalable solutions while ensuring a frictionless user experience.Take a data-driven approach in defining success metrics, prioritizing requirements, and communicating plans, progress, and success across a cross-functional team.Drive execution and delivery by managing dependencies and plans across a wide breadth of different teams working on GenAI services across Intuit.

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