Instructional Support Associate

Job Description - Instructional Support Associate (2402664)Required Qualifications: (as evidenced by an attached resume)Bachelor’s degree (foreign equivalent or higher). In lieu of a Bachelor’s degree, four years of full-time directly related experience, or a combination of higher education and experience totaling four years may be considered. Supervisory experience. Strong customer service experience in a related, customer-focused field (hospitality, education, retail). Must have strong computer skills, including proficiency with Google apps, Microsoft Office products, and the Internet.Preferred Qualifications:Master’s degree (foreign equivalent or higher). Experience with managing social media accounts. Experience with data management.Brief Description of Duties:This position assists with the oversight of the service desk, library space, and stacks maintenance at the Health Sciences Library. Under the direction of the Head of Health Sciences Library Access Services, the incumbent supervises library personnel and student employees to ensure a high level of service by maintaining the Health Sciences Library service desk operations, participation in stack maintenance, ensuring the timely delivery of requested materials and maintaining relevant statistics. The incumbent will also assist with the library’s social media accounts, advertising of events, and maintaining displays that highlight services, collections, and resources for the students to ensure they are aware of all the library’s offerings. Another responsibility will be to assist the health sciences librarians with special projects as needed such as document retrieval in support of research projects.Assisting patrons by checking materials in/out, answering directional questions and supervising student employees, including training, assigning, scheduling and reviewing tasks.Assisting librarians with research projects, such as systematic reviews, by deduplicating results in Endnote, and retrieving the full text of articles.Assisting with marketing, social media, and outreach.Physical work in the library, including shifting collections and maintaining a neat space.Other duties or projects as assigned as appropriate to rank and departmental mission.Special Notes:This is a full-time appointment. FLSA Non Exempt position, eligible for the overtime provisions of the FLSA.Essential Position:

This has been designated as an essential position based on the duties of the job and the functions performed. Positions that are designated as such may be required to report to work/remain at work even if classes are canceled, and the campus is working on limited operations in an emergency.In addition to the employee's base salary, this position is eligible for $3,400 UUP annual location pay, paid biweekly.For this position, we are unable to sponsor candidates for work visas.Resume/CV and cover letter should be included with the online application.Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at (631) 632-6280 or visit OEA.In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.Visit our

WHY WORK HERE

page to learn about the

total rewards

we offer.Job Number:

2402664Official Job Title:

Instructional Support AssociateJob Field:

Administrative & Professional (non-Clinical)Primary Location:

Department/Hiring Area: HSC LibrarySchedule:

Full-timeShift:

Day ShiftShift Hours:

8:00 a.m. - 4:30 p.m.

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