Axon
Strategic Deployment Manager
Axon, Scottsdale, Arizona, us, 85261
Your Impact
We are searching for a Strategic Deployment Manager with one of the leading companies in smart weapons, public safety, hardware, and advanced software /SaaS solutions for public safety agencies on a national and global level.
The Strategic Deployment Manager role involves managing all aspects of deployment, ensuring that project milestones and deadlines are met, and that documentation supports customer acceptance for revenue recognition. You will work closely with agency and IT leaders to define the vision, scope, and delivery timelines for project deliverables. Additionally, you will participate in defining project scope and objectives, support the work estimation process, and manage stakeholders including Axon vendors and subcontractors. Your responsibilities also include overseeing project-level change management activities in collaboration with client partners and internal stakeholders.
The Strategic Deployment Manager
should have project management and leadership skills; a good understanding of Axon products, information technology concepts and processes; public speaking and teaching skills; and the ability to work with both business and IT leaders to support the deployment of complex technical solutions within business timelines.
What You'll Do
Required:
Domestic travel up to 50%.Reports to: Strategic Deployment Manager, SupervisorDirect reports: None
Manage large and/or complex implementation of Axon hardware and software products from start through successful deployment
Engage with technology users and decision makers (Chiefs of Police, Command staff, Sheriffs, Directors of IT, Records Supervisors and Clerks, Police Officers, etc.) and program managers to guide and direct the successful deployment of Axon’s hardware
Participate in pre-sales efforts including scoping of appropriate Professional Services and assisting with RFP | RFI responses and deployment plan creation
Provide structure and clarity where there is ambiguity in customer needs and implementation process
Manage project scope on behalf of the agency including identifying stakeholders for all key project roles, implementing, and managing project timeline, communications, and status updates
Document customer feature requests and issues, providing feedback to leaders and other key stakeholders
Maintain agency-facing and internal project dashboards, communicating progress, identify, manage, and escalate risks, and ensuring end-to-end success of the implementation
Partner and collaborate with internal stakeholders from Proposals, Sales, Sales Operations, Finance, Customer Success, Product Management, and other Project Management teams
What You Bring
5+ years of project deployment and coordination experience preferred
5+ years working collaboratively in complex environments
Experience utilizing technical project management tracking tools to ensure project tracking and completion
Experience delivering and/or managing device deployment, Infrastructure or Enterprise Applications projects to law enforcement or other governmental entities preferred
Ability to work strategically in a fast-paced environment, under tight deadlines
Ability to effectively manage and handle multiple congruent/ simultaneous projects at the same time
Other Qualifications
Technical acumen: Become Subject Matter Expert in Axon’s products to ensure optimal support on deployments
Demonstrated exceptional customer relationship management skills with a track record of aligning stakeholders and driving fast-moving, rapidly changing projects
Excellent written and verbal communication skills with a demonstrated ability to structure projects, define milestones, and align stakeholders
Operates with a sense of urgency, accuracy, and detail-orientation, while maintaining consistent lines of communication with all teams involved in each project
Demonstrate adaptability and versatility by embracing tasks and projects beyond core responsibilities, continuously seeking opportunity to grow and learn in various aspects of the role
Enthusiasm and commitment to AXON's Mission, Core Values, and Program Mission
Willingness to join forces and drive company-wide initiatives across multiple departments
Excellent training skills, in both live and virtual environments.
PMP certification is an asset but not required
Benefits That Benefit You
Competitive salary and 401k with employer match
Discretionarypaid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay and bonus. The starting base pay for this role is between USD 94,552 in the lowest geographic market and USD 141,828 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit
www.axon.com/careers/benefits.
#J-18808-Ljbffr
We are searching for a Strategic Deployment Manager with one of the leading companies in smart weapons, public safety, hardware, and advanced software /SaaS solutions for public safety agencies on a national and global level.
The Strategic Deployment Manager role involves managing all aspects of deployment, ensuring that project milestones and deadlines are met, and that documentation supports customer acceptance for revenue recognition. You will work closely with agency and IT leaders to define the vision, scope, and delivery timelines for project deliverables. Additionally, you will participate in defining project scope and objectives, support the work estimation process, and manage stakeholders including Axon vendors and subcontractors. Your responsibilities also include overseeing project-level change management activities in collaboration with client partners and internal stakeholders.
The Strategic Deployment Manager
should have project management and leadership skills; a good understanding of Axon products, information technology concepts and processes; public speaking and teaching skills; and the ability to work with both business and IT leaders to support the deployment of complex technical solutions within business timelines.
What You'll Do
Required:
Domestic travel up to 50%.Reports to: Strategic Deployment Manager, SupervisorDirect reports: None
Manage large and/or complex implementation of Axon hardware and software products from start through successful deployment
Engage with technology users and decision makers (Chiefs of Police, Command staff, Sheriffs, Directors of IT, Records Supervisors and Clerks, Police Officers, etc.) and program managers to guide and direct the successful deployment of Axon’s hardware
Participate in pre-sales efforts including scoping of appropriate Professional Services and assisting with RFP | RFI responses and deployment plan creation
Provide structure and clarity where there is ambiguity in customer needs and implementation process
Manage project scope on behalf of the agency including identifying stakeholders for all key project roles, implementing, and managing project timeline, communications, and status updates
Document customer feature requests and issues, providing feedback to leaders and other key stakeholders
Maintain agency-facing and internal project dashboards, communicating progress, identify, manage, and escalate risks, and ensuring end-to-end success of the implementation
Partner and collaborate with internal stakeholders from Proposals, Sales, Sales Operations, Finance, Customer Success, Product Management, and other Project Management teams
What You Bring
5+ years of project deployment and coordination experience preferred
5+ years working collaboratively in complex environments
Experience utilizing technical project management tracking tools to ensure project tracking and completion
Experience delivering and/or managing device deployment, Infrastructure or Enterprise Applications projects to law enforcement or other governmental entities preferred
Ability to work strategically in a fast-paced environment, under tight deadlines
Ability to effectively manage and handle multiple congruent/ simultaneous projects at the same time
Other Qualifications
Technical acumen: Become Subject Matter Expert in Axon’s products to ensure optimal support on deployments
Demonstrated exceptional customer relationship management skills with a track record of aligning stakeholders and driving fast-moving, rapidly changing projects
Excellent written and verbal communication skills with a demonstrated ability to structure projects, define milestones, and align stakeholders
Operates with a sense of urgency, accuracy, and detail-orientation, while maintaining consistent lines of communication with all teams involved in each project
Demonstrate adaptability and versatility by embracing tasks and projects beyond core responsibilities, continuously seeking opportunity to grow and learn in various aspects of the role
Enthusiasm and commitment to AXON's Mission, Core Values, and Program Mission
Willingness to join forces and drive company-wide initiatives across multiple departments
Excellent training skills, in both live and virtual environments.
PMP certification is an asset but not required
Benefits That Benefit You
Competitive salary and 401k with employer match
Discretionarypaid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay and bonus. The starting base pay for this role is between USD 94,552 in the lowest geographic market and USD 141,828 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit
www.axon.com/careers/benefits.
#J-18808-Ljbffr