University of Minnesota
RFSS Portfolio Manager
University of Minnesota, Minneapolis, Minnesota, United States, 55400
Required Qualifications:BA/BS plus at least 5 years of experience or a combination of related education and work experience to equal 9 years.
Preferred Qualifications:
Leadership experience – track record of leading teams through change and developing direct reports
Knowledgeable of lean principles and KPI development and implementation
Experience/ knowledge in research laboratory operations
Knowledge of building management systems and of laboratory environments
Self-motivated, able to work independently and to also work collaboratively within complex organizational systems
Working knowledge of the University’s financial system and administrative policies and procedures
Strong communication skills (oral, written)
Demonstrated motivational skills for employee results and initiative
Strong customer service orientation
Position Description:This position reports to and is responsible for assisting the Associate Director of FM Research Facility Support Services. RFSS is an administrative service team charged with providing optimal facility-related services to UMN interdisciplinary research buildings and the faculty & staff within them. Since most research buildings are interdisciplinary and are not assigned to any one department or school, RFSS acts as the property manager for these vital assets of the University of Minnesota as well as advocates for the facility-related needs of the researchers and staff who work within these buildings.
The current portfolio of facilities under this service model includes Nils Hasselmo Hall, Jackson Hall, Molecular and Cellular Biology Building, 717 Delaware, Lions Research Building/McGuire Translational Research Facility, Wallin Medical Biosciences Building, Masonic Cancer Research Building, Cancer & Cardiovascular Research Building, Mayo NMR facility, Moos Tower floors 1, 2, & 5, Microbiology Research Facility, and the Masonic Institute for the Developing Brain.
Services include:
Building access (U-Card activation)
Key code design and key control
Building security
Oversight of improvement and maintenance requests
24/7 Liaison with University Facilities Management, PSECC monitoring, DEHS, CTS, NTS/OIT, Central Security
Indirect oversight of building hospitality and information desk operation
Oversight of Shared Building and Research equipment operation & maintenance
Space inventory reporting
Move management
Remodel planning project management
This position will have responsibility for these services throughout the research buildings across the Health Sciences and BDD districts.
Essential Duties:Building Management and Operations– 40%
Serve as 24/7 liaison between Research Building Occupants, University’s Facilities Management, and PSECC operations
Serves as a 24/7 resource for the Oceasoft Alarm system for all the University Researchers and partners who utilize this system.
Facilitate the rollout of the Oceasoft Alarm system at the University in conjunction with the RFSS Oceasoft Project Coordinator.
Lead the design and facilitation of the training and orientation of the Oceasoft alarm system for all University personnel.
Assist with troubleshooting issues with Oceasoft through partnerships with OIT, University Services IT, and Dickson Corporation.
Lead the design and implementation of the Oceasoft response team to address firmware updates, battery changes, training, and troubleshooting needed to support more than 1700 research alarms in this system.
Coordinate and facilitate the management of operations and repair for research core facilities.
Monitor performance of maintenance and custodial personnel and work with FM leadership where improvement is required.
Serve as the primary point of contact for resolving facility problems.
Act as first responders in event of an emergency or building disaster.
Serve as the primary interface between FM and building occupants during utility outages.
Coordinate building/facility changes.
Facilitate building access during construction projects.
Serve as the primary point of contact for research building modifications and improvements.
Supervision – 30%
Train; supervise/Lead building facility coordinators and Oceasoft Project Coordinator.
Foster developmental growth and improvement of building Facilities Coordinators.
Provide performance evaluations and routine status updates to the RFSS Manager.
Create, develop, and update performance KPIs for the department.
Conduct weekly status and project update meetings with Building Facility Coordinators.
Provide oversight of staff on all improvement and maintenance requests.
Oversee all move and occupancy activities into new research buildings.
Author and post positions to University Job Center.
Administration – 20%
Works within University financial system and administrative policy and procedures.
Provide maintenance of customer service tools.
Collaborate with IT to provide updates on web site.
At the direction of the Associate Director: plans, organizes, and directs complex administrative tasks.
Review and analyze alternatives and makes recommendations.
Facilitate continuous advancement of departmental goals for improvement.
Safety & Security – 10%
Facilitate building safety and regulatory compliance.
Collaborate with University Security to design and facilitate controlled access.
Supervise and oversee the development of emergency response plans.
Partner with occupants to facilitate security needs for sensitive research.
Application Process:Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.
To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.
Diversity and Inclusion:The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.
Any offer of employment is contingent upon the successful completion of a background check.
The University of Minnesota, Twin Cities (UMTC) is among the largest public research universities in the country.
#J-18808-Ljbffr
Preferred Qualifications:
Leadership experience – track record of leading teams through change and developing direct reports
Knowledgeable of lean principles and KPI development and implementation
Experience/ knowledge in research laboratory operations
Knowledge of building management systems and of laboratory environments
Self-motivated, able to work independently and to also work collaboratively within complex organizational systems
Working knowledge of the University’s financial system and administrative policies and procedures
Strong communication skills (oral, written)
Demonstrated motivational skills for employee results and initiative
Strong customer service orientation
Position Description:This position reports to and is responsible for assisting the Associate Director of FM Research Facility Support Services. RFSS is an administrative service team charged with providing optimal facility-related services to UMN interdisciplinary research buildings and the faculty & staff within them. Since most research buildings are interdisciplinary and are not assigned to any one department or school, RFSS acts as the property manager for these vital assets of the University of Minnesota as well as advocates for the facility-related needs of the researchers and staff who work within these buildings.
The current portfolio of facilities under this service model includes Nils Hasselmo Hall, Jackson Hall, Molecular and Cellular Biology Building, 717 Delaware, Lions Research Building/McGuire Translational Research Facility, Wallin Medical Biosciences Building, Masonic Cancer Research Building, Cancer & Cardiovascular Research Building, Mayo NMR facility, Moos Tower floors 1, 2, & 5, Microbiology Research Facility, and the Masonic Institute for the Developing Brain.
Services include:
Building access (U-Card activation)
Key code design and key control
Building security
Oversight of improvement and maintenance requests
24/7 Liaison with University Facilities Management, PSECC monitoring, DEHS, CTS, NTS/OIT, Central Security
Indirect oversight of building hospitality and information desk operation
Oversight of Shared Building and Research equipment operation & maintenance
Space inventory reporting
Move management
Remodel planning project management
This position will have responsibility for these services throughout the research buildings across the Health Sciences and BDD districts.
Essential Duties:Building Management and Operations– 40%
Serve as 24/7 liaison between Research Building Occupants, University’s Facilities Management, and PSECC operations
Serves as a 24/7 resource for the Oceasoft Alarm system for all the University Researchers and partners who utilize this system.
Facilitate the rollout of the Oceasoft Alarm system at the University in conjunction with the RFSS Oceasoft Project Coordinator.
Lead the design and facilitation of the training and orientation of the Oceasoft alarm system for all University personnel.
Assist with troubleshooting issues with Oceasoft through partnerships with OIT, University Services IT, and Dickson Corporation.
Lead the design and implementation of the Oceasoft response team to address firmware updates, battery changes, training, and troubleshooting needed to support more than 1700 research alarms in this system.
Coordinate and facilitate the management of operations and repair for research core facilities.
Monitor performance of maintenance and custodial personnel and work with FM leadership where improvement is required.
Serve as the primary point of contact for resolving facility problems.
Act as first responders in event of an emergency or building disaster.
Serve as the primary interface between FM and building occupants during utility outages.
Coordinate building/facility changes.
Facilitate building access during construction projects.
Serve as the primary point of contact for research building modifications and improvements.
Supervision – 30%
Train; supervise/Lead building facility coordinators and Oceasoft Project Coordinator.
Foster developmental growth and improvement of building Facilities Coordinators.
Provide performance evaluations and routine status updates to the RFSS Manager.
Create, develop, and update performance KPIs for the department.
Conduct weekly status and project update meetings with Building Facility Coordinators.
Provide oversight of staff on all improvement and maintenance requests.
Oversee all move and occupancy activities into new research buildings.
Author and post positions to University Job Center.
Administration – 20%
Works within University financial system and administrative policy and procedures.
Provide maintenance of customer service tools.
Collaborate with IT to provide updates on web site.
At the direction of the Associate Director: plans, organizes, and directs complex administrative tasks.
Review and analyze alternatives and makes recommendations.
Facilitate continuous advancement of departmental goals for improvement.
Safety & Security – 10%
Facilitate building safety and regulatory compliance.
Collaborate with University Security to design and facilitate controlled access.
Supervise and oversee the development of emergency response plans.
Partner with occupants to facilitate security needs for sensitive research.
Application Process:Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.
To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.
Diversity and Inclusion:The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.
Any offer of employment is contingent upon the successful completion of a background check.
The University of Minnesota, Twin Cities (UMTC) is among the largest public research universities in the country.
#J-18808-Ljbffr