Twilio
Financial Services Senior Strategic Account Executive
Twilio, Hartford, Connecticut, us, 06112
Financial Services Senior Strategic Account Executive
Remote - USSee yourself at Twilio
Join the team as Twilio’s next Financial Services Senior Strategic Account Executive.Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia, and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.About the job
This position is needed to lead relationships with our enterprise Communications platform customers who consume our messaging, voice, and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers. As a Senior Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross-functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.Responsibilities
In this role, you’ll:Manage and expand some of our most strategic Financial Services (Tier I/II) existing customer accounts.Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.Serve on a cross-functional account team with representatives from product, finance, support, and services teams.Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce.Establish yourself as a trusted subject matter expert and share industry updates and changes with the GTM sales organization.Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!Required:Possess at least 10 years of sales experience, with a minimum of 7 years dedicated to major account or strategic enterprise sales.Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.Accountable for relationship management, cross sells, upsells, and solutions consulting.Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.Analytical account development strategy based on using data to find opportunities and prove value.Demonstrated track record of managing business forecasts and financial models.Entrepreneurial mindset with appetite to define process and build programs.Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.Excellent verbal and written communication skills.Bachelor’s Degree or equivalent years of experience.Domain expertise from highly regulated industries such as retail/commercial/business banking, investment banking, Government, insurance, financing.Deep experience working with communications and/or customer engagement companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.Software, SaaS, CPaas, PaaS, IaaS selling experience.Experience selling API-based solutions.LocationThis role will be remote, based in the Northeast Region.TravelWe prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.What We Offer
There are many benefits to working at Twilio, including competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
#J-18808-Ljbffr
Remote - USSee yourself at Twilio
Join the team as Twilio’s next Financial Services Senior Strategic Account Executive.Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia, and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.About the job
This position is needed to lead relationships with our enterprise Communications platform customers who consume our messaging, voice, and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers. As a Senior Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross-functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.Responsibilities
In this role, you’ll:Manage and expand some of our most strategic Financial Services (Tier I/II) existing customer accounts.Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.Serve on a cross-functional account team with representatives from product, finance, support, and services teams.Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce.Establish yourself as a trusted subject matter expert and share industry updates and changes with the GTM sales organization.Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!Required:Possess at least 10 years of sales experience, with a minimum of 7 years dedicated to major account or strategic enterprise sales.Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.Accountable for relationship management, cross sells, upsells, and solutions consulting.Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.Analytical account development strategy based on using data to find opportunities and prove value.Demonstrated track record of managing business forecasts and financial models.Entrepreneurial mindset with appetite to define process and build programs.Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.Excellent verbal and written communication skills.Bachelor’s Degree or equivalent years of experience.Domain expertise from highly regulated industries such as retail/commercial/business banking, investment banking, Government, insurance, financing.Deep experience working with communications and/or customer engagement companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.Software, SaaS, CPaas, PaaS, IaaS selling experience.Experience selling API-based solutions.LocationThis role will be remote, based in the Northeast Region.TravelWe prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.What We Offer
There are many benefits to working at Twilio, including competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
#J-18808-Ljbffr