Support Engineer - MS Dynamics Company Hidden Technology Services Redmond, WA 1

Agility Partners is seeking a qualified Support Engineer to fill an open position with a Fortune 15 company based in the greater Seattle area. In this exciting role, you will join a collaborative team dedicated to assisting customers by conducting testing and troubleshooting. The team culture emphasizes experience and support, promoting collaboration through a tool designed for easy information exchange.In this role you will:Conduct research, email correspondence, and testing to identify and resolve customer problems.Utilize expertise in Dynamics Finance Operations (Dynamics AX) with a focus on Dual Write, performance, and upgrades.Provide exceptional customer service.Analyze SQL queries and query plans to ensure optimal system performance.Benefits and Perks

100% remote position.Opportunity to contribute to a collaborative and supportive team, leveraging your experience in customer support and technical expertise.Culture-focused company focused on customer-first and a growth mindset.Great resume builder – gain experience with a Fortune 15 company.Medical, Dental and Vision plans (PPO and HSA plans available); Individual and Family coverage offerings.Long and short term disability coverage.401(k).The Ideal Candidate

Required Skills:3 years of experience with Dynamics Finance operations (Dynamics AX) experience working with Dual Write, performance or upgrades.3 years customer service experience.3 years experience analyzing SQL queries and query plans.Preferred Skills:8-10 years of experience in a relevant field.Strong experience with Dynamics Finance Operations (Dynamics AX), customer service skills, and SQL query analysis.Demonstrated ability to deliver high-quality work and meet performance indicators.

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