FCS Financial
Team Leader, Title Services
FCS Financial, Jefferson City, Missouri, United States, 65109
Description/Job Summary
At FCS Financial, part of the Farm Credit System and largest lending cooperative in the United States, we are looking for a Team Leader, Title Services to join our top-quality team!
Position OverviewThis position leads staff in the Title Services Department which includes Title Closing Specialist and Title and Escrow Officers in providing service and support to both internal and external clients by producing timely, efficient, accurate and regulatory compliant title commitments and policies, and providing closing and escrow functions for transactions with agricultural and consumer loans secured by agricultural, commercial and residential real estate.
A Hybrid - Remote Office Work Environment and flexible work schedule will be considered after the initial training period is complete and based on the candidate's qualifications and needs.
Preferred office location is in Jefferson City, MO.
This position is classified as Exempt under the Fair Labor Standards Act.
This position is open until filled.
Department:
Legal Services
Reports To:
Vice President, Loan Services
Supervises:
Title Closing Specialist, Title and Escrow Officers
Responsibilities/Duties
Job Functions*
30%
Leadership & Training
Develops, motivates, and evaluates a team of Title Closing Specialist and Title/Escrow Officers
Recommends filling positions, hiring decisions, and promotions
Determines division of responsibilities and provides work guidance and direction
Monitors and manages staff workload and provides assistance as needed
Recommends and implements performance standards and goals
Monitors leaves of absences, evaluates, approves requested time off
Approves, denies, submits staff expense reports
Identifies training needs and timing of training
25%
Title Services Operations
Develop title agency policies, procedures and processes considering the Association's related closing and escrow functions and processes.
Leads title services activities including building and maintaining relationships with internal staff, vendor searchers and real estate agents.
Provides direction, training, and support to team members related to title and closing processes and procedures
Develops and prepares monthly reports to Risk Management and Executive Leadership
Works with Vice President, Title and Loan Services to resolve title issues
Monitors reports for title services documentation
25%
Title Services Documentation and Closing Coordination:
Process incoming files to include reviewing documents, sales contracts, lender title orders, entering data into title production software, obtaining tax information, and requesting additional title information
May perform title searches and examinations as needed
Prepares, supervises and finalizes title commitments and title policies
Facilitates and supervises preparation of grant deeds, quitclaim deeds, notes, deeds of trust, requests for notice, subordination agreements, financing statements, and the like
Works with the Title Services, Loan Services and Marketplace in resolving issues (e.g., legal descriptions, easements, lot splits, vesting, federal tax liens, liens, abstracts of judgment, bankruptcies, boundary disputes, and encroachments)
Completes settlement statements based on appropriate documentation
Follows company standards and practices when processing transactions, as well as applicable state laws and guidelines
Coordinates the closing of an escrow between the principals of the escrow
Coordinate with underwriters or internal legal counsel as necessary for approval of items, if required
Reviews closing instructions, escrow letters and various other documents for loan closings
Coordinates closings with Loan Services and Marketplace staff
Communicates closing requirements and confirms requirements are met
15%
Training Development and Presentation
Develops a plan to onboard new employees
Identifies topics to be included in formal training for Title Services department staff (Training Academy)
Develops training materials
Schedules training sessions
Presents training materials
Provides coaching and direction to Title Closing Specialist and Title and Escrow Officers
5%
Policies and Procedures
Serves as a member of various workgroups involved in the development and recommendation of updates to policies, procedures, and processes
Stays abreast of policy, procedure, and process changes and communicates updates and revisions to staff
n/a
Other duties as assigned to meet the needs of the organization.
Required Skills
Minimum Qualifications
Bachelor's degree in business, accounting, or a related field,
5+ years of direct experience in the land title industry, title agency management experience preferred
A Missouri Title Agent License is preferred, or ability to obtain a Missouri license within 3 months of hiring
Valid Missouri driver's license
Or an equivalent combination of education and experience sufficient to perform the essential functions of the job
Required Knowledge and Skills
Possesses extensive knowledge in all areas of escrow and title operation
Skill in performing a variety of duties, often changing from one task to another of a different nature
Attentive to detail
General knowledge of mortgage and commercial loan documentation, loan closing and disbursements
General knowledge of real estate terminology and contracts
General knowledge of consumer lending laws
Communication skills sufficient to discuss a variety of job-related topics, and to effectively communicate complex issues
Skill in listening and conveying awareness of a customer's problem or issue to find resolution
Skill in utilizing Word, Excel, PowerPoint, and Outlook to increase efficiency and/or effectiveness
Skill in processing complex, detailed information in an accurate and thorough verbal and written communication skills, sufficient to share and exchange information effectively with peers, subordinates, supervisor and both internal and external customers
Skill in setting priorities to reflect the importance of job responsibilities
Must be detail-oriented, organized, self-motivated and able to work independently.
Skill in managing, coaching, motivating and developing a team
Expert customer service skills, including the ability to communicate complicated information, deliver bad news effectively, and exceed customer expectations
Responsible to appropriately protect the confidentiality, security, and integrity of the Association's systems and data and clients' data
#J-18808-Ljbffr
At FCS Financial, part of the Farm Credit System and largest lending cooperative in the United States, we are looking for a Team Leader, Title Services to join our top-quality team!
Position OverviewThis position leads staff in the Title Services Department which includes Title Closing Specialist and Title and Escrow Officers in providing service and support to both internal and external clients by producing timely, efficient, accurate and regulatory compliant title commitments and policies, and providing closing and escrow functions for transactions with agricultural and consumer loans secured by agricultural, commercial and residential real estate.
A Hybrid - Remote Office Work Environment and flexible work schedule will be considered after the initial training period is complete and based on the candidate's qualifications and needs.
Preferred office location is in Jefferson City, MO.
This position is classified as Exempt under the Fair Labor Standards Act.
This position is open until filled.
Department:
Legal Services
Reports To:
Vice President, Loan Services
Supervises:
Title Closing Specialist, Title and Escrow Officers
Responsibilities/Duties
Job Functions*
30%
Leadership & Training
Develops, motivates, and evaluates a team of Title Closing Specialist and Title/Escrow Officers
Recommends filling positions, hiring decisions, and promotions
Determines division of responsibilities and provides work guidance and direction
Monitors and manages staff workload and provides assistance as needed
Recommends and implements performance standards and goals
Monitors leaves of absences, evaluates, approves requested time off
Approves, denies, submits staff expense reports
Identifies training needs and timing of training
25%
Title Services Operations
Develop title agency policies, procedures and processes considering the Association's related closing and escrow functions and processes.
Leads title services activities including building and maintaining relationships with internal staff, vendor searchers and real estate agents.
Provides direction, training, and support to team members related to title and closing processes and procedures
Develops and prepares monthly reports to Risk Management and Executive Leadership
Works with Vice President, Title and Loan Services to resolve title issues
Monitors reports for title services documentation
25%
Title Services Documentation and Closing Coordination:
Process incoming files to include reviewing documents, sales contracts, lender title orders, entering data into title production software, obtaining tax information, and requesting additional title information
May perform title searches and examinations as needed
Prepares, supervises and finalizes title commitments and title policies
Facilitates and supervises preparation of grant deeds, quitclaim deeds, notes, deeds of trust, requests for notice, subordination agreements, financing statements, and the like
Works with the Title Services, Loan Services and Marketplace in resolving issues (e.g., legal descriptions, easements, lot splits, vesting, federal tax liens, liens, abstracts of judgment, bankruptcies, boundary disputes, and encroachments)
Completes settlement statements based on appropriate documentation
Follows company standards and practices when processing transactions, as well as applicable state laws and guidelines
Coordinates the closing of an escrow between the principals of the escrow
Coordinate with underwriters or internal legal counsel as necessary for approval of items, if required
Reviews closing instructions, escrow letters and various other documents for loan closings
Coordinates closings with Loan Services and Marketplace staff
Communicates closing requirements and confirms requirements are met
15%
Training Development and Presentation
Develops a plan to onboard new employees
Identifies topics to be included in formal training for Title Services department staff (Training Academy)
Develops training materials
Schedules training sessions
Presents training materials
Provides coaching and direction to Title Closing Specialist and Title and Escrow Officers
5%
Policies and Procedures
Serves as a member of various workgroups involved in the development and recommendation of updates to policies, procedures, and processes
Stays abreast of policy, procedure, and process changes and communicates updates and revisions to staff
n/a
Other duties as assigned to meet the needs of the organization.
Required Skills
Minimum Qualifications
Bachelor's degree in business, accounting, or a related field,
5+ years of direct experience in the land title industry, title agency management experience preferred
A Missouri Title Agent License is preferred, or ability to obtain a Missouri license within 3 months of hiring
Valid Missouri driver's license
Or an equivalent combination of education and experience sufficient to perform the essential functions of the job
Required Knowledge and Skills
Possesses extensive knowledge in all areas of escrow and title operation
Skill in performing a variety of duties, often changing from one task to another of a different nature
Attentive to detail
General knowledge of mortgage and commercial loan documentation, loan closing and disbursements
General knowledge of real estate terminology and contracts
General knowledge of consumer lending laws
Communication skills sufficient to discuss a variety of job-related topics, and to effectively communicate complex issues
Skill in listening and conveying awareness of a customer's problem or issue to find resolution
Skill in utilizing Word, Excel, PowerPoint, and Outlook to increase efficiency and/or effectiveness
Skill in processing complex, detailed information in an accurate and thorough verbal and written communication skills, sufficient to share and exchange information effectively with peers, subordinates, supervisor and both internal and external customers
Skill in setting priorities to reflect the importance of job responsibilities
Must be detail-oriented, organized, self-motivated and able to work independently.
Skill in managing, coaching, motivating and developing a team
Expert customer service skills, including the ability to communicate complicated information, deliver bad news effectively, and exceed customer expectations
Responsible to appropriately protect the confidentiality, security, and integrity of the Association's systems and data and clients' data
#J-18808-Ljbffr