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TEKsystems

Desktop Support Technician

TEKsystems, Santa Ana, California, United States, 92725


Description:Looking for an experienced Desktop Technician to support end users in Santa Ana, CA. The candidate MUST HAVE VIP "White Glove" Executive support experience and great customer service skills.Must have reliable transportation and corporate Desktop support experience troubleshooting hardware and software issues. These roles will be 100% deskside support on-site. This is NOT a Service Desk (call center) role; it's hands-on IT support, including projects imaging and hardware/software refresh.Looking for a candidate with corporate Desktop experience, particularly someone who has worked with high-level clients and can support in the VIP space.Skills:Desktop, Windows 10, Troubleshooting, Active Directory, Customer Service, Executive Support, Office 365Top Skills Details:Desktop, Windows 10, Troubleshooting, Active Directory, Customer Service, Executive Support, Office 365Additional Skills & Qualifications:Desktop support, providing support for multiple projects. Must have great communication skills and Desktop experience supporting a corporate environment. Ability to lift 50 lbs if needed. This job family is responsible for the installation, servicing, and upgrading of PC equipment and peripherals. Troubleshoots and repairs computer software, hardware, and network configurations. Provides technical and user support for PC components, mainframe networking, and LAN-based systems. May be internal or external client-focused.Eligibility:Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:* Medical, dental & vision* Critical Illness, Accident, and Hospital* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available* Life Insurance (Voluntary Life & AD&D for the employee and dependents)* Short and long-term disability* Health Spending Account (HSA)* Transportation benefits* Employee Assistance Program* Time Off/Leave (PTO, Vacation or Sick Leave)Must be able to pass the county's live scan check to support government employees (more in depth than our standard and will go into more character at previous employers).Experience Level:Experienced LevelAbout TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

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