Rent-A-Center
Acima Assistant Store Manager - Part Time
Rent-A-Center, Santa Ana, California, United States, 92725
Job DescriptionAcima Assistant Store Manager - PTWho We AreAt
Acima , our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. We can provide this access by being a leader in the Lease-To-Own space where we offer customers the ability to acquire their dream products without the constraints of traditional financing. At
Acima
we currently have over 30,000+ retail partners and are growing daily! Through innovation, integrity, and dedication to customer satisfaction, we are the premier choice for leasing services, enriching the lives of our customers one lease at a time.The RoleThe Assistant Manager - PT reports to the Store Manager and is responsible for assisting the Store Manager in account management and sales activities while providing excellent customer service experience. The Assistant Manager role collaborates and communicates with
Acima
retail partners to process credit turn down applications and web orders and convert them into Acima credit customers. In addition, the Assistant Store Manager reviews lease applications, promotes and sells Acima's leasing benefits to customers, and drives conversions. This role will be performed in one of our retail partner store locations.CompensationThe Assistant Store Manager - PT position is paid hourly in accordance with Acima's usual payroll procedures.Compensation: $16.00 - $17.00/hrKey ResponsibilitiesSales/Account ManagementDriving customer growth through appropriate channels (web, partner stores, walk-ins)Listening, identifying, and fulfilling all customer needs in a timely mannerEducating customers on Lease-To-Own terms, payment terms, benefits, the application process, and beginning-to-end of the application processClosing the sales cycle by converting applications that include in-store and web ordersWorking as a cooperative team member with Acima partner stores in all operations aspectsReporting to and communicating with the Store Manager regarding store and coworker activities and performanceCustomer ServiceEstablish partnerships with retail store personnel to generate referrals and educate customers on the Lease-To-Own processPromptly address and resolve customer issues and complaints to maintain consistent customer satisfaction and friendly serviceCultivate a positive work environment to enhance coworker retention and minimize turnover and issuesJob RequirementsMust be at least 18 years of ageHigh school diploma or GEDExcellent communication and interpersonal skillsProficiency in Microsoft Office Suite and other relevant software applicationsFamiliarity with rental or leasing industry practices is a plusOrganized, with time-management skills and the ability to multi-taskAbility to work a flexible schedule, including evenings, weekends, and holidaysConsistent in-person attendanceWhy Work For ACIMA?Award Winning CultureCareer Growth Opportunities!Weekly Pay!Discounts from Acima partnersExpected Hours of WorkThis is a Part-Time position. The days and hours of operation are Monday through Sunday. The days and hours that you will actually work will vary, but will include evenings and weekends.Physical DemandsWhile performing the duties of this job, the Assistant Store Manager is regularly required to talk and listen to coworkers and customers. This position is highly active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing from time to time throughout the day.Acima is an equal opportunity employer committed to ensure that all employment decisions are made on a non-discriminatory basis, and without regard to actual or perceived race, religious creed, color, national origin, ancestry, physical or mental disability, genetic information, sex, gender, age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business.Location(s): 2800 N Main St Unit 2100, Santa Ana, California 92705-6614
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Acima , our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. We can provide this access by being a leader in the Lease-To-Own space where we offer customers the ability to acquire their dream products without the constraints of traditional financing. At
Acima
we currently have over 30,000+ retail partners and are growing daily! Through innovation, integrity, and dedication to customer satisfaction, we are the premier choice for leasing services, enriching the lives of our customers one lease at a time.The RoleThe Assistant Manager - PT reports to the Store Manager and is responsible for assisting the Store Manager in account management and sales activities while providing excellent customer service experience. The Assistant Manager role collaborates and communicates with
Acima
retail partners to process credit turn down applications and web orders and convert them into Acima credit customers. In addition, the Assistant Store Manager reviews lease applications, promotes and sells Acima's leasing benefits to customers, and drives conversions. This role will be performed in one of our retail partner store locations.CompensationThe Assistant Store Manager - PT position is paid hourly in accordance with Acima's usual payroll procedures.Compensation: $16.00 - $17.00/hrKey ResponsibilitiesSales/Account ManagementDriving customer growth through appropriate channels (web, partner stores, walk-ins)Listening, identifying, and fulfilling all customer needs in a timely mannerEducating customers on Lease-To-Own terms, payment terms, benefits, the application process, and beginning-to-end of the application processClosing the sales cycle by converting applications that include in-store and web ordersWorking as a cooperative team member with Acima partner stores in all operations aspectsReporting to and communicating with the Store Manager regarding store and coworker activities and performanceCustomer ServiceEstablish partnerships with retail store personnel to generate referrals and educate customers on the Lease-To-Own processPromptly address and resolve customer issues and complaints to maintain consistent customer satisfaction and friendly serviceCultivate a positive work environment to enhance coworker retention and minimize turnover and issuesJob RequirementsMust be at least 18 years of ageHigh school diploma or GEDExcellent communication and interpersonal skillsProficiency in Microsoft Office Suite and other relevant software applicationsFamiliarity with rental or leasing industry practices is a plusOrganized, with time-management skills and the ability to multi-taskAbility to work a flexible schedule, including evenings, weekends, and holidaysConsistent in-person attendanceWhy Work For ACIMA?Award Winning CultureCareer Growth Opportunities!Weekly Pay!Discounts from Acima partnersExpected Hours of WorkThis is a Part-Time position. The days and hours of operation are Monday through Sunday. The days and hours that you will actually work will vary, but will include evenings and weekends.Physical DemandsWhile performing the duties of this job, the Assistant Store Manager is regularly required to talk and listen to coworkers and customers. This position is highly active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing from time to time throughout the day.Acima is an equal opportunity employer committed to ensure that all employment decisions are made on a non-discriminatory basis, and without regard to actual or perceived race, religious creed, color, national origin, ancestry, physical or mental disability, genetic information, sex, gender, age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business.Location(s): 2800 N Main St Unit 2100, Santa Ana, California 92705-6614
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