Sorenson Communications
Account Manager
Sorenson Communications, Salem, Oregon, us, 97308
Description
Job SummaryHelp make a difference!CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for helping people with hearing loss communicate with the world! This position will be responsible for promoting the CaptionCall phone and service by visiting existing and recruiting new healthcare professionals to provide this service to their patients, demonstrating the product, explaining how it enriches lives, generating leads, and building and managing Provider Accounts. This is a full-time position with potential for career growth and advancement.Essential Duties and ResponsibilitiesGenerate leads by demonstrating the CaptionCall phone and service to directly to eligible users, Hearing Healthcare Providers or Senior Community Administrators.Manage a territory through in-person interactions, presentations and events using direct sales methodologiesWhen assigned, work with Hearing Care Professionals on the patient certification and referral processRepresent CaptionCall at various events as assignedAdhere to strict compliance policies set by the companyUtilize company CRM to log daily activitiesThe account manager has access to highly confidential, sensitive information relating to the employees of CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.Other duties as assigned
Supervisory ResponsibilityThis position has no supervisory responsibilities.Travel RequirementsTravel Requirements: 25-50%EducationMinimum: High School Diploma or GEDKnowledge, Skills, and AbilitiesProvide excellent customer serviceAbility to meet or exceed Account Manager expectations and maintain established goals set forth by department managementAbility to work evenings and weekends as neededAbility to drive and travel via air as neededAbility to tailor to unique needs of individual healthcare professionalsMust be able to comfortably and clearly present to large and small groups.Must be able to adapt to various sales situations and environmentsMust be reliable, organized and punctualMust be able to work independentlyAbility to effectively communicate in English through reading, writing, speaking and listeningOutside Sales or similar experienceFamiliarity with assistive devices for the hearing impaired is a plusExperience working with senior citizensBasic computer knowledge and experience
Working Conditions and Physical RequirementsDaily driving is required. Must have a reliable, licensed and insured vehicle available at all timesPossess and maintain a valid driver licenseMaintain a good driving recordMust have a PC (not a mac) and a high speed Internet connection to perform essential job duties.Must be able to walk, bend, crawl, kneel, lift and move furniture as neededPositive attitude, team player, good interpersonal communication skills and able to work across company departments.
DisclaimerThis position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.Apply today! www.sorenson.com/company/careers/Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.Company SummaryOur Mission...Harnessing the power of language, we connect diverse people and enrich the human experience.Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.Sorenson's impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Job SummaryHelp make a difference!CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for helping people with hearing loss communicate with the world! This position will be responsible for promoting the CaptionCall phone and service by visiting existing and recruiting new healthcare professionals to provide this service to their patients, demonstrating the product, explaining how it enriches lives, generating leads, and building and managing Provider Accounts. This is a full-time position with potential for career growth and advancement.Essential Duties and ResponsibilitiesGenerate leads by demonstrating the CaptionCall phone and service to directly to eligible users, Hearing Healthcare Providers or Senior Community Administrators.Manage a territory through in-person interactions, presentations and events using direct sales methodologiesWhen assigned, work with Hearing Care Professionals on the patient certification and referral processRepresent CaptionCall at various events as assignedAdhere to strict compliance policies set by the companyUtilize company CRM to log daily activitiesThe account manager has access to highly confidential, sensitive information relating to the employees of CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.Other duties as assigned
Supervisory ResponsibilityThis position has no supervisory responsibilities.Travel RequirementsTravel Requirements: 25-50%EducationMinimum: High School Diploma or GEDKnowledge, Skills, and AbilitiesProvide excellent customer serviceAbility to meet or exceed Account Manager expectations and maintain established goals set forth by department managementAbility to work evenings and weekends as neededAbility to drive and travel via air as neededAbility to tailor to unique needs of individual healthcare professionalsMust be able to comfortably and clearly present to large and small groups.Must be able to adapt to various sales situations and environmentsMust be reliable, organized and punctualMust be able to work independentlyAbility to effectively communicate in English through reading, writing, speaking and listeningOutside Sales or similar experienceFamiliarity with assistive devices for the hearing impaired is a plusExperience working with senior citizensBasic computer knowledge and experience
Working Conditions and Physical RequirementsDaily driving is required. Must have a reliable, licensed and insured vehicle available at all timesPossess and maintain a valid driver licenseMaintain a good driving recordMust have a PC (not a mac) and a high speed Internet connection to perform essential job duties.Must be able to walk, bend, crawl, kneel, lift and move furniture as neededPositive attitude, team player, good interpersonal communication skills and able to work across company departments.
DisclaimerThis position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.Apply today! www.sorenson.com/company/careers/Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.Company SummaryOur Mission...Harnessing the power of language, we connect diverse people and enrich the human experience.Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.Sorenson's impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)