U.S. Bank National Association
Principal Solutions Architect for ServiceNow Platform Governance
U.S. Bank National Association, Saint Paul, Minnesota, United States, 55199
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job DescriptionThis Principal Solutions Architect will focus on driving platform and shared/global capability governance and standards for ServiceNow at U.S. Bank. They will be accountable for maturing us into a consistent and respected governance practice on the ServiceNow platform resulting in reliable and resilient performance, standard capability design and growing adoption across the enterprise.
Responsibilities
Define, implement, maintain and lead a ServiceNow COE&I – Including Demand, Technical and Strategic boards
Establish, maintain, and enforce governance and standards to ensure the platform and capabilities are sound, and following good practices enabling upgradeability, usability, manageability, performance and scalability.
Review, implement and enforce platform governance, policies and standards.
Define, implement and enforce standards for shared/global capabilities
Data Governance – Define, implement and enforce data governance, ownership/stewardship roles, standards, data models.
Enterprise Compliance – hold product teams accountable to act within the policies, standards and best practices.
Establishes and enforces Instance strategy.
Participates in technical design decisions.
Evaluates and onboards new capabilities/demand
Manages usage and access to Shared Capabilities
Basic Qualifications
Bachelor's degree, or equivalent work experience
Eight or more years of relevant experience
Preferred Skills/Experience
ServiceNow & Platform Management experience (multiple users & products, data management, data governance & tech product architecture)
Has Implemented a ServiceNow Center of Excellence & Innovation (COE&I)
Has led a COE&I and shared platform capabilities in a large organization with multiple instances
Deep experience working on ServiceNow Governance
ServiceNow CSA and CTA certified
Strong understanding and prior experience with Proof of Concepts and blueprints
Ability to influence engineers and leadership on processes and order of operations needed to achieve end results required
Location Expectations
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
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Job DescriptionThis Principal Solutions Architect will focus on driving platform and shared/global capability governance and standards for ServiceNow at U.S. Bank. They will be accountable for maturing us into a consistent and respected governance practice on the ServiceNow platform resulting in reliable and resilient performance, standard capability design and growing adoption across the enterprise.
Responsibilities
Define, implement, maintain and lead a ServiceNow COE&I – Including Demand, Technical and Strategic boards
Establish, maintain, and enforce governance and standards to ensure the platform and capabilities are sound, and following good practices enabling upgradeability, usability, manageability, performance and scalability.
Review, implement and enforce platform governance, policies and standards.
Define, implement and enforce standards for shared/global capabilities
Data Governance – Define, implement and enforce data governance, ownership/stewardship roles, standards, data models.
Enterprise Compliance – hold product teams accountable to act within the policies, standards and best practices.
Establishes and enforces Instance strategy.
Participates in technical design decisions.
Evaluates and onboards new capabilities/demand
Manages usage and access to Shared Capabilities
Basic Qualifications
Bachelor's degree, or equivalent work experience
Eight or more years of relevant experience
Preferred Skills/Experience
ServiceNow & Platform Management experience (multiple users & products, data management, data governance & tech product architecture)
Has Implemented a ServiceNow Center of Excellence & Innovation (COE&I)
Has led a COE&I and shared platform capabilities in a large organization with multiple instances
Deep experience working on ServiceNow Governance
ServiceNow CSA and CTA certified
Strong understanding and prior experience with Proof of Concepts and blueprints
Ability to influence engineers and leadership on processes and order of operations needed to achieve end results required
Location Expectations
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
#J-18808-Ljbffr