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Trustmark

Claims Specialist

Trustmark, Juneau, Alaska, us, 99812


Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves.Responsible for reviewing and processing claims including identifying irregularities and reviewing for accuracy and completeness. Must comply with policy provisions and appropriate state and federal laws. Claim types include Wellness, Hospital Indemnity, Accident, Life, Long-Term Care (LTC), Disability, and Critical Care.Demonstrates strong understanding and performs claims handling processes and procedures related to Wellness, Hospital, and Accident claims.Manages a high volume of non-routine claims and phone calls.Explains more complex contract definitions to insureds both verbally and in writing.Processes claim operational activities which may include tax reporting, journal vouchers, overpayments, or special investigation duties.Reviews and understands non-routine medical records.Minimum Qualifications

High School Diploma or GED with 4 – 6 years of related experience.Come join a team at Trustmark that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistance Program, Back-up Care for Children, Adults and Elders, and many health and wellness initiatives.For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune.

The award is based exclusively on Trustmark associate responses to an anonymous survey.All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability.Join a passionate and purpose-driven team of colleagues who contribute to Trustmark’s mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you’ll work collaboratively to transform lives and help people, communities, and businesses thrive.

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