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T-MOBILE USA, Inc.

Client Partner Executive, Strategic Sales - Automotive

T-MOBILE USA, Inc., Downers Grove, Illinois, United States, 60516


Be unstoppable with us!T-Mobile is synonymous with innovation—and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!Job Overview

T-Mobile is synonymous with innovation—and you could be part of the team that disrupted an entire industry! We brought the country's largest 5G network to life, and now we are shaping the future of technology in wireless and beyond. Our strong portfolio connectivity, private network, IoT, collaboration, and security solutions will revolutionize digital transformation.As a Client Partner Executive, you possess a high selling aptitude and the ability to create new opportunities in our base of customers and new prospects. In this role, you will work with the largest companies in the United States.The ideal candidate will have a strong business development background, ability to create executive and C-level relationships, successful track record of selling and implementing large-scale projects, a history of thought leadership on industry trends, and a strong understanding of potential technology partners. In addition, you should have a documented history of thinking strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions. We seek a clear point of view, expressed with an authoritative and distinctive voice. A keen sense of ownership, drive, and scrappiness is necessary.Success in this role will require you to take on responsibility for everything from developing the initial account relationships to meeting revenue objectives and performance metrics. You will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile capabilities to win business.Job Responsibilities

Sales Excellence and Customer Engagement:

Build strong executive customer relationships and deliver high impact presentations with strong business objectives and KPIs to measure results.Devise creative and effective sales approaches, identify custom and industry-leading solutions and proposals, negotiate and close complex contracts.Deliver technology that solves customer needs and enables digital transformation for assigned accounts.Anticipate risks with customer satisfaction, determine the root cause of the problems, remove blockers, and establish recovery action plans to improve customer experience.Build trust and loyalty with the customer by providing up-to-date insights, challenging the customer when necessary, and introducing innovative ideas relevant to the customer's business strategy.Engage decision makers in the assigned accounts, as well as influencers to map out multiple targeted relationships that will help improve the client's business.

Strategic Thinking:

Using your industry knowledge, choose from T-Mobile's technology solutions that fit the business needs in your accounts.Drive account planning, construct a strong forecast, and accurately input it into our CRM.Understand each customer's technology footprint and strategy, business drivers, and landscape.Originate plans to offer more targeted solutions that satisfy customers' key performance indicators (KPIs).Demonstrate thought leadership and present business plans to customers to generate new opportunities.Present business reviews to the senior management team regarding progress and roadblocks to expanding our reach.

Account Management:

Ensure end-to-end customer satisfaction and lead the customer relationship in your accounts.Leverage inside resources in product teams, IoT, Solution Engineering, Marketing Vertical experts, pricing, legal, and external partners to create opportunities and finalize deals.Create multiple opportunities inside the account, with detailed processes, and input those into Salesforce.Responsible for all sales up to and including new bookings, revenue, margin, churn, and customer satisfaction at assigned and target accounts.

Competitive Knowledge:

Leverage internal network of industry experts in product and marketing to strengthen industry knowledge.Stay current with the strategic pillars for the business vertical by attending key industry events.

Education

High School Diploma/GED (Required)Bachelor's Degree (Preferred)Work Experience

4-7 years Business Sales Experience - An established record of sales opportunity wins within the recent Fortune 500 segment. (Required)2-4 years Prior experience leading implementations of technology projects in your industry vertical, either as a vendor or as an enterprise user. (Required)4-7 years Prior wireless experience (Required)Knowledge, Skills and Abilities

Business Planning Demonstration of their contribution in account planning and execution of those plans efforts (Required)Business Relationship Management (Required)Business Acumen (Required)Product Knowledge (Required)Sales Growth (Required)Communication (Required)Negotiation (Required)Executive Level Presentations (Required)Contractual Agreements (Required)SalesForce.com Knowledge (Required)MS Office Suite (Required)T-Mobile Tools & System Knowledge (Preferred)Licenses and Certifications

At least 18 years of ageLegally authorized to work in the United StatesTravel

Travel Required: YesDOT Regulated

DOT Regulated Position: NoSafety Sensitive Position: NoAt T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.We don't stop there - eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out

www.t-mobilebenefits.com .Never stop growing! T-Mobile doesn't have a corporate ladder - it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing

ApplicantAccommodation@t-mobile.com

or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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