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NorthShore University HealthSystem

System Engineer II - NCH IT

NorthShore University HealthSystem, Arlington Heights, Illinois, United States, 60005


Job Description:Position Highlights:Position:

Systems Engineer IILocation:

Arlington Heights, ILFull TimeHours:

Monday-Friday, normal business hoursRequired Travel: N/AJob Summary:The Systems Engineer II is responsible for researching, designing, building, configuring, testing, deploying, analyzing, administering, and maintaining/supporting environments and hardware, infrastructure and software platforms, and software technology components to meet current and future business needs.The Systems Engineer II leads efforts to research, design, plan and maintain new or existing hardware, infrastructure and software platforms, and software technology components.The Systems Engineer II utilizes systems, scripting and developer skills to execute on tasks related to analysis, integration, and moderately to highly complex incidents and problems affecting production systems and multiple applications.The Systems Engineer II designs information systems that are appropriate for users' needs and consistent with the overall design of the organization's information systems architecture.The Systems Engineer II leads aspects of the implementation and design of hardware and software platforms and solutions, developing architectures to address business requirements, ensuring system scalability, security, performance and reliability.The Systems Engineer II typically works on more complex, larger and higher importance/impact projects and is expected to design highly optimal systems and processes as a result of broader and deeper experience.The Systems Engineer II possesses the ability to analyze and troubleshoot issues independently as well as coach other team members.What you will do:Leads the completion of assignments related to the on-going maintenance, expansion or upgrade of Endeavor's software, platforms, and devices.Collaborates to build consensus with other Systems Engineers to ensure that the modified hardware and software interacts appropriately, considering data conversion impacts and maintenance of environments.Leads, delegates and directs large scale projects involving team members and potentially teams of other disciplines.Responsible for activities like analysis and development, implementation, modification and installation of complex systems.Leads the creation of manuals and updates them as well as technical specifications, testing plans, etc.Leads implementation of hardware and software technology components by analyzing the current system environment and infrastructure.Executes changes to the platform which may impact other organizational functions.Responsible for all activities related to system and platform administration.Establishes standards related to implementing hardware and software technology components.Demonstrates a conceptual and practical understanding of the software/platform product and its applicability.Installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems.Leads the effort to develop and maintain tools for the use of maintaining, modifying and monitoring hardware and software technology components.Executes assigned tasks concerning production service requests, administration and hardware and software technology components.Leads complex analysis and evaluation on resource requirements necessary to maintain/expand service levels.Plays a key role in the drafting of policies, procedures and associated training plans for system and infrastructure administration.Leads efforts to ensure plans integrate effectively with other aspects of the technical hardware and software components.Leads execution of testing, debugging, performance analysis, and documenting hardware and software technology components.Support:Resolves incidents and perform root cause analysis.Performs On-call rotational duties providing off hour support.Decomposes highly complex issues into manageable parts.Responds to system hardware and application failures.Handles and solves medium to high alerts and tickets.Provides complex hardware break/fix while working with associated vendor.Assists with maintaining operational security.Identifies and assist in the resolution of complex incidents.General Health Information Technology:Maintain department records, reports and files as required.Attend team and departmental meetings.Enhance professional development through participation in educational programs.Adhere to established best practices, standards, procedures, guidelines and methodologies.Benefits:Career Pathways to Promote Professional Growth and DevelopmentVarious Medical, Dental, and Vision optionsTuition ReimbursementFree Parking at designated locationsWellness Program Savings PlanHealth Savings Account OptionsRetirement Options with Company MatchPaid Time Off and Holiday PayCommunity Involvement OpportunitiesOverall Qualifications:

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