County of Shasta
Child Support Specialist I/II/III
County of Shasta, Los Angeles, California, United States,
THE CURRENT VACANCY IS IN THE SHASTA COUNTYDEPARTMENT OF CHILD SUPPORT SERVICESWRITTEN EXAM IS TENTATIVELY SCHEDULED FOR OCTOBER 2024SEE “SPECIAL REQUIREMENT” SECTION REGARDING POSSESSION OF A VALID DRIVER’S LICENSERESPONSES TO SUPPLEMENTAL QUESTIONS REQUIREDFINAL FILING DATE: SEPTEMBER 20, 2024, AT 12:00 PMSALARY INFORMATIONChild Support Specialist I:
$3,440 - $4,390 APPROXIMATE MONTHLY* / $19.85 - $25.33 APPROXIMATE HOURLY*Child Support Specialist II:
$3,886 - $4,960 APPROXIMATE MONTHLY* / $22.42 - $28.61 APPROXIMATE HOURLY*Child Support Specialist III:
$4,080 - $5,208 APPROXIMATE MONTHLY* / $23.54 - $30.05 APPROXIMATE HOURLY**Please refer to the appropriate Bargaining Unit Memorandum of Understanding for potential future salary increases*ABOUT SHASTA COUNTYShasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.ABOUT THE DEPARTMENTThe Department of Child Support Services establishes paternity; locates absent parents; establishes child support orders; and enforces child support and linked spousal support obligations.ABOUT THE POSITIONChild Support Specialist I/II:
Performs a wide variety of child support duties consisting of maintaining a caseload, locating and interviewing custodial and non-custodial parents and others to elicit factual information for the purpose of establishing child support obligations and enforcing child support laws; arranges for support payments when possible; prepares cases for court hearings as necessary; and performs related work as required.Child Support Specialist III:
Under limited supervision, the Child Support Specialist III performs a wide variety of child support duties involving the more difficult and/or sensitive cases; performs special assignments; maintains a caseload; acts as a senior case manager and performs related work as required.IDEAL CANDIDATEThe ideal candidate for the position of Child Support Specialist I/II/III is a goal-oriented individual, who effectively communicates, both verbally and in writing, to customers, coworkers, members of the public, and other outside entities. The ideal candidate must display a positive, professional demeanor at all times and is dependable and willing to perform, within the scope of the job description, a variety of tasks and potentially changing job assignments.Shasta County Child Support Services' core values are Respect, Integrity, Service, Responsibility, and Communication. All employees are expected to follow these five tenants of behavior.SUPPLEMENTAL QUESTIONSResponses to the following must be submitted with a completed application.Do you possess two (2) years of full-time clerical experience which included interaction with the public? If yes, please describe your clerical experience and interaction with the public including the number of years and with which organization. If no, please type "N/A".Do you possess one (1) year of full-time experience performing debt collections duties which included interviewing others for the purpose of collecting information? If yes, please describe your experience including the number of years and with which organization. If no, please type "N/A".Do you possess one (1) year of full-time experience performing duties comparable to a Child Support Assistant I or Office Assistant II in a Child Support Services Department? If yes, please describe your experience including the number of years and with which organization. If no, please type "N/A".Have you completed sixty (60) semester or ninety (90) quarter units of college? Yes/ NoIf yes, please list the courses and number of units. If no, please type "N/A".PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to ten (10) pounds.SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYERShasta County Personnel1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515
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$3,440 - $4,390 APPROXIMATE MONTHLY* / $19.85 - $25.33 APPROXIMATE HOURLY*Child Support Specialist II:
$3,886 - $4,960 APPROXIMATE MONTHLY* / $22.42 - $28.61 APPROXIMATE HOURLY*Child Support Specialist III:
$4,080 - $5,208 APPROXIMATE MONTHLY* / $23.54 - $30.05 APPROXIMATE HOURLY**Please refer to the appropriate Bargaining Unit Memorandum of Understanding for potential future salary increases*ABOUT SHASTA COUNTYShasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.ABOUT THE DEPARTMENTThe Department of Child Support Services establishes paternity; locates absent parents; establishes child support orders; and enforces child support and linked spousal support obligations.ABOUT THE POSITIONChild Support Specialist I/II:
Performs a wide variety of child support duties consisting of maintaining a caseload, locating and interviewing custodial and non-custodial parents and others to elicit factual information for the purpose of establishing child support obligations and enforcing child support laws; arranges for support payments when possible; prepares cases for court hearings as necessary; and performs related work as required.Child Support Specialist III:
Under limited supervision, the Child Support Specialist III performs a wide variety of child support duties involving the more difficult and/or sensitive cases; performs special assignments; maintains a caseload; acts as a senior case manager and performs related work as required.IDEAL CANDIDATEThe ideal candidate for the position of Child Support Specialist I/II/III is a goal-oriented individual, who effectively communicates, both verbally and in writing, to customers, coworkers, members of the public, and other outside entities. The ideal candidate must display a positive, professional demeanor at all times and is dependable and willing to perform, within the scope of the job description, a variety of tasks and potentially changing job assignments.Shasta County Child Support Services' core values are Respect, Integrity, Service, Responsibility, and Communication. All employees are expected to follow these five tenants of behavior.SUPPLEMENTAL QUESTIONSResponses to the following must be submitted with a completed application.Do you possess two (2) years of full-time clerical experience which included interaction with the public? If yes, please describe your clerical experience and interaction with the public including the number of years and with which organization. If no, please type "N/A".Do you possess one (1) year of full-time experience performing debt collections duties which included interviewing others for the purpose of collecting information? If yes, please describe your experience including the number of years and with which organization. If no, please type "N/A".Do you possess one (1) year of full-time experience performing duties comparable to a Child Support Assistant I or Office Assistant II in a Child Support Services Department? If yes, please describe your experience including the number of years and with which organization. If no, please type "N/A".Have you completed sixty (60) semester or ninety (90) quarter units of college? Yes/ NoIf yes, please list the courses and number of units. If no, please type "N/A".PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to ten (10) pounds.SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYERShasta County Personnel1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515
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