St. Charles Health System
Director, Medical Staff Services
St. Charles Health System, Bend, Oregon, United States, 97707
Typical pay range:
$108,450 - $162,656/year
ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTIONTITLE:
Director of Medical Staff Services
REPORTS TO POSITION:
Chief Medical Officer
DEPARTMENT:
Medical Staff Services
DATE LAST REVIEWED:
August 12th, 2024
OUR VISION:
Creating America’s healthiest community, together
OUR MISSION:
In the spirit of love and compassion, better health, better care, better value
OUR VALUES:
Accountability, Caring and Teamwork
DEPARTMENTAL SUMMARY:The Medical Staff Services Department (Office of Provider Affairs) at St. Charles Health System is the administrative department that supports and serves the organized medical staff and its leadership in carrying out their responsibilities. It is recognized within the healthcare industry as the gatekeeper of patient safety through its efforts to support the organized medical staff and the system in the selection and retention of healthcare professionals. The department supports the entirety of the provider engagement cycle including verification, credentialing, privileging, enrollment, onboarding, peer review and performance management.
POSITION OVERVIEW:The Director of Medical Staff Services oversees the Medical Staff Services department level activities to achieve optimum service and performance objectives. The Director plans, implements and administers goals, detailing objectives and specific timetables, and promotes a culture of safety within the facility. This position directly manages caregivers providing services supporting the entirety of the provider engagement cycle, provider leader engagement, and the accomplishment of delegated responsibilities of the organized medical staff.
ESSENTIAL FUNCTIONS AND DUTIES:
Provides direct oversight of departmental managers and other caregivers within the department, including nurse specialists administering a comprehensive provider performance management program.
Maintains current regulatory standards (CMS, TJC, and NCQA) to ensure compliance with all medical staff functions and delegated credentialing requirements.
Ensures a comprehensive provider engagement cycle including initial application and primary source verification, credentialing, privileging, enrollment, onboarding, peer review and performance management for both new appointments and reappointments.
Maintains up to date medical staff and advanced practice professional specialty specific delineation of privileges, focused and ongoing professional practice, and peer review processes.
Oversees the direction and implementation of processes ensuring accurate, aligned, and compatible Medical Staff Bylaws, Rules and Regulations, and Policies.
Facilitates the Medical Staff committee support processes and dissemination of information between Organized Medical Staff Medical Executive Committee, Sections, Divisions, Medical Staff members, and organizational staff.
Directs the development and monitoring of an effective, proactive, innovative, customer-focused and service-oriented department.
Accountable for the financial management functions for the department, developing, implementing, evaluating and managing the department’s annual and capital budget.
Establishes internal controls and monitors financial performance, reporting financial results to stakeholders.
Supports the vision, mission and values of the organization in all respects.
Supports principles of continuous improvement (ie Lean) with energy and enthusiasm.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
EDUCATION:Required:
Bachelor’s Degree, preferably in a health care related field.
Preferred:
Master’s Degree.
LICENSURE/CERTIFICATION/REGISTRATION:Required:
NAMSS Certified Provider Credentialing Specialist (CPCS); and/or NAMSS Certified Professional Medical Services Management (CPMSM).
EXPERIENCE:Required:
Minimum of 7 years’ experience in the medical staff services credentialing field. Minimum of 2 years previous supervisory experience, preferably in a healthcare environment.
PERSONAL PROTECTIVE EQUIPMENT:Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:Required Skills:
Organizes work, effectively prioritizes, and sets short and long-term goals.
Demonstrates an understanding of the interrelationships, roles, decision-makers, and responsibilities of the organization.
Gains cooperation and support, resolves differences, and reaches compromises with others.
Organizes information and data to identify/explain trends, problems, and their causes.
Demonstrates an understanding of concepts related to risk management, finance, human resources, clinical competence evaluation, and performance improvement.
PHYSICAL REQUIREMENTS:
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
Occasionally (25%): Bending, climbing stairs, reaching overhead.
Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds.
Schedule Weekly Hours:40
Caregiver Type:Regular
Shift:First Shift (United States of America)
Is Exempt Position?Yes
Job Family:DIRECTOR
Scheduled Days of the Week:Monday-Friday
Shift Start & End Time:8:00am-5:00pm
#J-18808-Ljbffr
$108,450 - $162,656/year
ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTIONTITLE:
Director of Medical Staff Services
REPORTS TO POSITION:
Chief Medical Officer
DEPARTMENT:
Medical Staff Services
DATE LAST REVIEWED:
August 12th, 2024
OUR VISION:
Creating America’s healthiest community, together
OUR MISSION:
In the spirit of love and compassion, better health, better care, better value
OUR VALUES:
Accountability, Caring and Teamwork
DEPARTMENTAL SUMMARY:The Medical Staff Services Department (Office of Provider Affairs) at St. Charles Health System is the administrative department that supports and serves the organized medical staff and its leadership in carrying out their responsibilities. It is recognized within the healthcare industry as the gatekeeper of patient safety through its efforts to support the organized medical staff and the system in the selection and retention of healthcare professionals. The department supports the entirety of the provider engagement cycle including verification, credentialing, privileging, enrollment, onboarding, peer review and performance management.
POSITION OVERVIEW:The Director of Medical Staff Services oversees the Medical Staff Services department level activities to achieve optimum service and performance objectives. The Director plans, implements and administers goals, detailing objectives and specific timetables, and promotes a culture of safety within the facility. This position directly manages caregivers providing services supporting the entirety of the provider engagement cycle, provider leader engagement, and the accomplishment of delegated responsibilities of the organized medical staff.
ESSENTIAL FUNCTIONS AND DUTIES:
Provides direct oversight of departmental managers and other caregivers within the department, including nurse specialists administering a comprehensive provider performance management program.
Maintains current regulatory standards (CMS, TJC, and NCQA) to ensure compliance with all medical staff functions and delegated credentialing requirements.
Ensures a comprehensive provider engagement cycle including initial application and primary source verification, credentialing, privileging, enrollment, onboarding, peer review and performance management for both new appointments and reappointments.
Maintains up to date medical staff and advanced practice professional specialty specific delineation of privileges, focused and ongoing professional practice, and peer review processes.
Oversees the direction and implementation of processes ensuring accurate, aligned, and compatible Medical Staff Bylaws, Rules and Regulations, and Policies.
Facilitates the Medical Staff committee support processes and dissemination of information between Organized Medical Staff Medical Executive Committee, Sections, Divisions, Medical Staff members, and organizational staff.
Directs the development and monitoring of an effective, proactive, innovative, customer-focused and service-oriented department.
Accountable for the financial management functions for the department, developing, implementing, evaluating and managing the department’s annual and capital budget.
Establishes internal controls and monitors financial performance, reporting financial results to stakeholders.
Supports the vision, mission and values of the organization in all respects.
Supports principles of continuous improvement (ie Lean) with energy and enthusiasm.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
EDUCATION:Required:
Bachelor’s Degree, preferably in a health care related field.
Preferred:
Master’s Degree.
LICENSURE/CERTIFICATION/REGISTRATION:Required:
NAMSS Certified Provider Credentialing Specialist (CPCS); and/or NAMSS Certified Professional Medical Services Management (CPMSM).
EXPERIENCE:Required:
Minimum of 7 years’ experience in the medical staff services credentialing field. Minimum of 2 years previous supervisory experience, preferably in a healthcare environment.
PERSONAL PROTECTIVE EQUIPMENT:Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:Required Skills:
Organizes work, effectively prioritizes, and sets short and long-term goals.
Demonstrates an understanding of the interrelationships, roles, decision-makers, and responsibilities of the organization.
Gains cooperation and support, resolves differences, and reaches compromises with others.
Organizes information and data to identify/explain trends, problems, and their causes.
Demonstrates an understanding of concepts related to risk management, finance, human resources, clinical competence evaluation, and performance improvement.
PHYSICAL REQUIREMENTS:
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
Occasionally (25%): Bending, climbing stairs, reaching overhead.
Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds.
Schedule Weekly Hours:40
Caregiver Type:Regular
Shift:First Shift (United States of America)
Is Exempt Position?Yes
Job Family:DIRECTOR
Scheduled Days of the Week:Monday-Friday
Shift Start & End Time:8:00am-5:00pm
#J-18808-Ljbffr